Went in with my fiance to get some suits for our wedding. The store was pretty busy and not enough…read morestaff to help. The girls that were there were pretty helpful but one of them gave us the wrong size shirt aaaaand we paid to get his pants hemmed and the seamstress did a horrible job. The measurements were way off, one of the leg was shorter than the other. Luckily, we know someone that knows about these things and she notice it right away. Another thing they don't tailor the jackets. So glad we got that tailored or else my husband would've been walking down the aisle with an oversize jacket.

Not a lot of options need more hats and shoes and updated styles like los angeles haveread more

I am very late to this review, but I just wasn't an active yelper back when I got married. My…read morewedding was November of 2019 and LBD took care of my dress, one of my bridesmaid's dresses, and a tuxedo for my daughter. The experience for my daughter and I was perfect. We are a bit unconventional: I didn't want a white dress and my daughter didn't want a dress at all, so we had some issues at other places. Particularly for my daughter, who seemed to scare the heck out of any guy working at a tux shop when he realized he'd have to measure her. Thank goodness we found LBD where they fitted her for a tux that she loved with no problems. I ended up with a bridesmaid dress since I didn't want white, but they recommended a seamstress who helped me embellish it into just what I wanted. The missing star is for my bridesmaid's experience. When she tried the sample on in the store, it fit like a dream, it was just the wrong color. It would seem when they put the order in, they ordered the wrong size completely (an 8 instead of a 6) and since it took 3 months to get there, we had to have it severely altered just to fit, which was sad for my friend because she had planned to alter it into something she would wear again and again, but all her alteration budget went to making it fit instead. She did reach out to the owner to try and get them to make it right in some way. Unfortunately, they took no responsibility for the mistake, and dismissively gave her $50 for alterations. Alterations which ended up costing $110 after it finally fit. So I guess it just depends. I had a great time with this business, my best friend not so much.

The new owner was so rude to me. I came in during the transition to rent suits for a September…read morewedding. The old owner was training the new owner. The old owner was so sweet and helpful and got everything figured out and marked down. And showed the new owner everything. This week one of the boys went to get measured and the new owner said my file must have gotten thrown away & there's no record of me coming in there. She wasn't apologetic at all and made it sound like it was my fault for not calling to confirm? Like that is why I came in person and filled out all that paperwork? To confirm? Not my fault it got lost. If you're looking to rent from here, it's not a reliable place like it used to be. So incredibly frustrated. 110% do not recommend

Curated inventory. This is a significant step above a normal thrift shop. Everything is clean,…read morepressed and in style. The prices are above a thrift store but half or more of what it would be new.

Popped in here after getting our hair done at the beauty college. My mom and I were ooooing and…read moreahhhhing over so many beautiful items in the store. There's a whole section of sparkling gowns I wish I could fit into. The plus size selection was minimal but I did find an Eloqui long cardigan which fits perfect. They have some designer items under lock and key and I purchased beautiful clip on earrings as well. Items appear to be on sale but not as marked so make sure you ask about the price. The lady running the store was so nice and I know if you needed her she would help personal shop for you.

I purchased a Hugo Boss polo which was not cheap at 118.00 before the 30% discount . The polo was…read morewrinkled, so the employee grudgingly ironed it. He then put it in a tiny cologne bag because he did not have any bags in his section. I would have thought a large bag or even better hanging it with a bag. When I got home it was horribly wrinkled. I had to return it. This Macy's has gone down so bad. All the sales people care about is sales. If you say no thank you they blow you off. Some job! Everyone is so narcissistic. Particularly in the fragrance section. So much competition. So phony. They stand there for hours hoping to sell their overpriced cologne.

Picked up online order. Service was quick and easy. Sales person was great. Very sweet woman. Large…read moreselection of gift bundles. Gift sets are priced great along with promos. Would buy from here again.

It's costs $10-$20 EACH just to try on dresses WTF? LOL…read more What a joke! I seriously thought they were kidding at first. You can try on pretty much the exact same dresses across the street for free.

Awful PEOPLE AND I MEAN AWFUL. They completely degraded my entire family by telling us we weren't…read morewelcome because of the color of our skin. The owners daughter is horrendous as she was the one making all the remarks. They clearly don't want customers nor do they want service. DO NOT COME HERE!! They are cruel, hateful, and RACIST. Please do not go here!! I beg.

Madeleine's boutique is beautifully arranged with seating areas for your party as well. Booking…read moreonline was easy! They send you a questionnaire and ask you for your vision of your gown and your wedding. I really wanted a concierge type experience for the first time looking at dresses. Sherri delivered! She made me feel like a queen and encouraged my party to pick out any dress they wanted me to try on. She looked at my pinterest board for ideas, but I really had no idea what I would pick. She gave me tips on dresses and gave me honest opinions. She also had a robe for me inside the spacious dressing room and helped zip and unzip me. She has a very efficient system of trying on dresses, you can tell she knows and loves what she does!! She also didn't force me to go outside if I didn't like a particular dress, she just brought the next one with no judgement. She had a pedestal set up with a brightly lit room, and took the time to really spread the dress and train out so we could fully appreciate the dresss. She also picked out the veils that would match the dress I was wearing with my desires in mind as well. She found out that my ceremony would be taking place outdoors, so she brought me outside to see how a dress I loved would look like in the sun. It was beautiful both outdoors and inside! I tried on a few more dresses but we quickly realized I was comparing it to the one I loved. I had no expectations of finding the dress, but I did with Sherri's help! She encouraged me to put on the dress again and allowed my party and I a moment to be together. The price was super reasonable (much better than Bay Area prices according to my friends). It was such an amazing lovely time spent and I'm happy to be a Madeline's Bride!! Thank you, Sherri!

I can't say enough wonderful things about Sherri, the owner of Madeleine's Bridal Boutique. I…read moreordered a custom dress, and when there were unexpected shipping issues and I still didn't have a dress 2 weeks before my wedding, Sherri immediately stepped in and went above and beyond to make things right. She kept me informed every step of the way, offered reassurance when I was stressed, and even helped me explore backup options by inviting me in multiple times to make sure I'd have something perfect no matter what happened. When my original dress finally arrived, there were several issues that added up to it not being what I had envisioned or purchased. Thankfully, because of Sherri's proactive approach, we already had a backup plan in place, and she called in an incredible seamstress (Mandy) right away to make everything perfect. I truly believe that mistakes happen but what matters most is how people handle them. While the shipping delays and inaccurate dress weren't Sherri's mistake, she handled everything with grace, honesty, and care. She made me feel heard and validated, was completely transparent, and truly went above and beyond to make sure I felt confident and taken care of. In the end, I may be wearing a different dress than I first imagined, but thanks to Sherri, I'll be walking down the aisle feeling beautiful and confident. I'm so grateful for her compassion, professionalism, and dedication. Thank you, Sherri!

Love love love this place, they were so welcoming and friendly to me and my daughter. Some of the…read moreother dress places I went to treated us horribly but these girls were truly amazing. The dresses were beautiful and great quality and my daughter got the perfect prom dress. Highly recommend this place.

Terrible customer service! website is NOT accurately showing items available!…read more purchase dress that we looked all over for from this site because it said "IN STOCK " tried emailing site No response. once I was able to talk to the manager she tells me that she's doesn't know if the dress will be available because they have other orders that have to be shipped before hers and she will have to call me back After she counts the orders ! patiently waiting to her what other excuses they will come up with. Very unprofessional experience Mia the label !

Skip this place. I was here with my daughter, she was looking for a prom dress. The people working…read moreat Wish were no help. The girl assigned to my daughter, brought her 1 dress and stressed that she "be very careful with the dress." WTH? What did she think my daughter was going to do to it? Lame. So the dress wasn't the look my daughter was hoping for. And that was that. No other options, no suggestions, nothing. If you want Top Quality service, go down the street to Lolo Maine, that's what we did. They are incredibly welcoming and helpful. The girl working there brought my daughter at least 6 different dress and was as sweet as can be. Lolo Maine is where you want to go.

Worth the experience. Was greeted by receptionist he let us know a stylist would be available to…read moreassist shortly. Only one stylist when we went, she helped my daughter pick out the perfect dress for homecoming dance. She did a great job at also helping each and every customer there. My daughter loved her dress, will go back again.