Everything is falling apart. Premium prices for substandard living. We are happy with our…read moreneighbors but this place is a dump.

I would not recommend the assisted living portion of RioTerra for your loved ones. The…read moreindependent living is excellent or at least it was for my dad. Assisted living is another story. The "nursing" staff leaves a lot to be desired. They are inept and inattentive. The other employees are generally really good and try hard. Not many options in the area but I would not recommend the A.L. Side of Rio Terra.

Showing up on time for a surgery appointment. Not billing me for time that they didn't show up…read more Waiting almost a year to get around to billing me for something they said that I've already paid for. Not sending me a driver who had a giant arm cast so big she couldn't fit in the driver seat of my car and was on medication for pain.

We decided to go ahead and give this agency another try. Get a call this morning at 7:30AM from the…read moresitter ( not the agency) telling us the next lady for the 7am-7pm shift will not be able to come in. It's very disheartening that this agency lacks any professionalism to have their supervisor call the family who is paying for the services instead of making the sitter call them

Meredith Clark helped me with my mobility solutions from Texas to Oregon at 8 PM. Very hard to…read morefind anyone with her willingness to go above and beyond to help.

HomeWell started taking care of my mother-in-law over a year ago, and they have been amazing. They…read morewould always go above and beyond to take care of her, and the tasks she could no longer do on her own. I recently had to move her into an assisted living facility due her diminishing health. They helped us make the whole process seamless, with the care they gave ,and the assistance in finding the right facility, as well as the help in getting her settled in to the facility.

Toured in December of 2025 as my lease was ending at the end of February 2026. Upon touring they…read morelet me know they were having a promo for 12 weeks free. Upon signing the lease, I realized my 12 weeks free were not mentioned in the lease. I emailed the complex for clarification to which they responded that the promo was only for residents moving in before the New Year, which they had not stated when I toured with them. I mentioned how we had discussed my move in date and even my plan to use the free weeks to prorate my overall monthly rent for the year and we came to an agreement for 8 weeks free as a compromise. Come move in day, 02/13/26...there are literal bandaids painted onto shelves, hairs laminated on my shower walls, and the washer and dryer machines were filthy. I spent the night cleaning; come 3am I'm exhausted and ready for bed. Now I had noticed some warping in the paint on the ceiling of my unit in my bedroom but just associated it to the quality of the paint job in the apartment. However, I noticed droplets of liquid on my pillow...which is situated under where the poor paint job was. The warping was now a bubble that was leaking water onto my bed. Best part? I live on the 2nd floor, there is another unit above mine. Disgusted....needless to say, I slept elsewhere and washed my bedding. (Other issues persist like the outer building gate always malfunctioning and making it hard to enter the building and parking spots are a gamble later at night. Which I specifically asked about when I toured and was advised of "more than enough parking".) Update: my car was towed for parking in front of the complex for future residents while there's no parking in the rear because the gate stays open so there aren't enough spots. Office even acknowledged the broken gate for a week but refused to apologize or make amends for my car being towed. Final Update: My ceiling has been restored and this matter has been resolved

***TENNANT PARKING WARNING***…read more I currently live at the River Haus Apartment complex, and it's been an absolute nightmare so far with parking. First of all, my vehicle has been towed for the second time 2 days in a row, and over $300 each time to get it out. I have entered my vehicle in the portal and have done everything I am supposed to do to ensure this didn't happen. Despite follow-up direction from management, my vehicle was still towed, stating that it was not registered. This shouldn't EVER happen to a resident, and more precautions should be taken to ensure this doesn't happen to future residents or current residents, as it really shows the lack of care to help each person through what seems to be an impossible process or a flawed process to register a vehicle. I will not be paying to recover my vehicle, and will contact the media to look further into this until my vehicle is returned to me or legal. If this horrible oversight is taken care of with this complex, and my vehicle, I will gladly remove all reviews we've posted. ,

The employees, Madison, date and fraternize with residents. There are recordings of leasing agents,…read morethat became managers, available to prove this. Grey Star corporate employees have told me that doing such is against company policy. Nothing was ver done even by the manager of that time. Greystar claims things, but they don't handle issues like they say they do

can't thank Katie and Rebecca enough! They have both been absolutely amazing. They helped my mom…read moremove in and then helped me find the perfect apartment. I have stage 3 cancer and needed a first-floor unit, and they found one for us right away. They made the whole process so easy and stress-free, always going out of their way to help with kindness, compassion, and understanding. Moving can be overwhelming, but they made everything smooth and simple. I'm so grateful for all they've done for me and my mom. Katie and Rebecca truly care about people, and it shows in everything they do! Highly recommend them to anyone looking for a place to call home

1)They were so behind that even on move in day we had to come back twice and didn't get our keys…read moreuntil 4pm. 2) The apartment was absolutely filthy upon arrival. It looked like someone moved out yesterday. Despite us giving them the 2 weeks they asked for to make sure everything was cleaned up for us. 3) There is a roach infestation in the apartment. we weren't informed nor told that was something we needed to worry about. 4) My only pro is that the leasing office staff was nice. I will update when/if these issues get fixed.

Stephen was super helpful and nice! We were told to not look at the reviews as they were under new…read moremanagement (my fault for not doing so). The day after we applied I decided to look at the reviews as saw that someone had moved in recently and there was a roach in their pictures and that's a no go for me! I then proceeded to call Stephen and ask if by any chance they can refund our application fees as too in rental criteria it does not state non-refundable. They unfortunately couldn't not refund me the money so my reason for the review is learn from my mistake and READ THE REVIEWS to see what they have to offer and if you are comfortable with that. Apart from all this the staff seemed nice. The model we saw was also nice! Unfortunately we didn't not get to see our apartment before hand as it would not be ready till our move in day.

Beverly is amazing. She knows and does more for you than most doctors. It's the most seen and heard…read moreI've felt with my neck and shoulder pain, and I'm so grateful to have found her. You absolutely need to go in and see her.

1st time trying this place and absolutely loved it. My husband and I got a couple massage and we…read morecame in with aches and knots , and pains, walked out feeling great. I would recommend this place and definitely be back

My husband had the need for some temporary skilled nursing after a recent surgery. We were…read morefortunate enough to get him into Eden Hill, which is the nicest facility of this type that I have visited. Everything is clean (and there is no funny smell). The rooms are comfortable and nicely decorated, with spacious, functional bathrooms. He's stayed in 5 different hospitals/medical facilities recently, and Eden Hill is the nicest, has the best staff and the food was actually good! The PT and OT personnel are outstanding! There was a weather event while he was there, and the administration ensured that they would be fully staffed regardless of icy roads. I felt confident that he was well taken care of when I could not be there. They made a difficult time better because I knew he was getting good care.

This retirement community is a Continuing Care Retirement community. Everything from someone who is…read moreready to downsize and not have to take care of a yard or a home (Independent Living) to Assisted Living, Skilled Nursing, Therapy, EdenHospice and all the care in between. There is always a level to take care of your loved one even if they are needing Memory Care. Great caring employees.