I've ordered several items from their website. Yes, you cannot get a refund when you return (and sizing is tricky), but so far, the credit option has worked because they do have beautiful quality clothes and I simply apply it towards my next order. I was able to ship returns from two separate orders together and they only charged one label fee which I appreciated. The items are shipped promptly and wrapped beautifully. I would say their items run on the large size, simply pay attention to the materials and if they have stretch. Overall, I love their store from Texas, wish we had one here. read more

I've bought many pieces and accessories from The Blue Door Boutique over the years and finally reached the point of leaving this review since I'm sure I'll never return. It's clear I am not the target audience. Silly to think that sharing this feedback to the manager a few times would help lol. What I thought was immature or undertrained staff is actually the product of a toxic, shameful and unacceptable culture. Saturday, I stopped by for something cute for a dinner date. No one greeted me or asked to help. I walked around with an arm-full of clothes... no assistance. I asked for a fitting room. Someone sorta pointed. While dressing I heard the staff GLEEFULLY welcome other patrons and offer to assist if needed. Interesting. There were only about 4 shoppers present. I was the youngest and only nonwhite person. When I stepped out of the dressing room, a staff member behind the desk merely stared at me. She didn't ask me if I liked anything, needed anything, wanted anything... total disregard. I had my teen daughters with me and for the first time was embarrassed for trying to fit into a place that obviously doesn't want me there. I will spend my money where I'm treated kindly. read more

I have ordered from this boutique for over a decade now. From my time living in Georgia, to California, to overseas in Italy, to now Virginia. Safe to say they have maintained the quality customer service, shipping, and products throughout the years. So happy to see them continue to do well! read more

I love this place! They have so many dresses and they are beautiful! Was in and out within the hour. The customer service was excellent and they are willing to help you find a dress and tell you how it looks! They have new arrivals almost every day too! Can't wait to go back! Mackenzie was so helpful and sweet! Thank you so much! read more

I found this boutique on Facebook and always notice the cutest dresses and finally decided to order from them! I am always nervous to order clothes on-line but, I am so glad that I did! The dresses are a great fit, quality fabric and the stitching is really top quality. They fit very true to size and are a little bigger but, I have received a ton of complements. I purchased the Chevron Tank Dress in Black with the mint colored chevron and the Cut That Out Dress in white! $39.00/$42.00 but, free shipping! They are worth it because I can tell these dresses are designed to last! My order was processed promptly and I received it in about 4 business days from the date of purchase! If I am every near their brick and mortar location in Georgia, I will definitely stop in to check it out! Thanks! I will definitely order from you again! read more

The Blue Door Boutique - My nicely packaged dresses! - Women's Clothing Near Me - Columbus, Georgia

I starting following The Blue Door on Instagram because my sister orders a lot of cute clothes in there, however I was skeptical about ordering on line. So, on my way back from a summer trip to Orlando, I made it my business to stop at the store front to see the clothing first hand. I was mainly looking for back to school clothes for my daughter. The young lady that assisted me was extremely helpful and as I left there with my purchases, I knew that this was a going to be a "go to boutique" for me. There were 2 pieces that the sales associate had to order for me, but after a week, I hadn't received my order so I contacted the store. Mistakes happen, so I was not upset and they ensured that it was sent out through UPS that day. One of the pieces did not fit my daughter, so I needed to return it. No problem, since I was heading to Columbus for work in a couple of days. When I arrived at the store I handed the owner/manager my return, then I looked around the store. She approached me a few minutes later and asked me if I washed the shirt. She said it smells good, but she was wondering if I washed it. Didn't realize that it is possible to wash a garment and the store tags that are attached to it are in perfect shape. Not to mention I was insulted because I felt as if she thought it had been worn. I wanted to swap and get my daughter a new shirt, but after that exchange I knew I would not shop this store again. I used the store credit to get a blouse and the $250 dollars that I spent there will be the last piece of money they'd ever see from me. I know they don't care. But, I spend plenty on clothes and accessories for my daughter and I. But, I will take my dollars elsewhere. Only have the 2 stars because the clothes are cute. read more

Love the daily emails with new arrivals. I love how fast when I order online I get an email saying my shipment is on the way. The clothes are so cute and great quality. Customer service is amazing and very quick to answer any questions. I would HIGHLY recommend buying from them!! read more

I was in this store on Friday May 20, 2022. I wasn't dressed the best. I had on some capri sweatpants, a T-shirt and some flip flops. There was obviously some prejudice attitudes towards me because I didn't dress or look like I was rich, better yet, I didn't wear my money on my sleeve. There was a beautiful top that I wanted from there, but because of the treatment that I received, I refused to spend my money in your store. Stella's Boutique and Target got my money. Not that you care, but don't look down your nose at people and assume they have nothing if they aren't dressed up in the attire you sell. Your girls acknowledged everyone else but me. Helped everyone else, but me, however they were pretty quick to tell me BYE. I will never ever be back at your store to shop and I will not ever recommend your store to anyone else. Stella is my boutique and Target is my store from now on. read more

Amber the owner of this local clothing boutique is fabulous! She has a stellar staff and they love to wait on you hand and foot. Not something you see in any department store these days. She carries a unique blend of blouses to dresses that can go from daytime to night time easily. Go here if you want to be treated like royalty. read more

The Blue Door Boutique - Women's Clothing Near Me - Columbus, Georgia

BUYER BEWARE!!!!!!!!! My friend & I both separately ordered a maxi dress for a cost of $71. When received, both dresses are way big at the top & way small at the bottom. The slit up the leg goes to our waists...NOT as the pictures shows on the website. When I requested a return, they said I must pay shipping AGAIN & they will only issue a store credit. In other words...I pay for their mis-advertised product (I trusted their size measurements on the website...which is definitely wrong in this case x 2), then I must trust them & buy from them again as well as pay shipping for the new item. This is very unfortunate because they do have cute clothes, but HORRIBLE customer service. They get your money & run! BEWARE! read more

This boutique is my absolute favorite. A majority of my wardrobe is from BD! After shopping with them for 8 years and moving away to NYC, I am always happy when I get my orders! The girls are so awesome and I always walk away with a bag or two;) one thing that sets BD apart from any store is their customer service and clothing selection! BD is the BEST read more

I recently just moved to Columbus, GA from Colorado and was trying to find a place to shop without traveling to Atlanta. The mall do not have the cutest so I visited a couple boutiques in the area. This place is one of my faves, they have lots of cute clothes. customer service is always overwhelming, they always have people trying to help and they offer online ordering shop to store of they don't have the size available at the moment. read more

I used to buy online from them all of the time but for the last 6 - 12 months or so whoever is their new buyer for styles has just gotten pretty bad. Lots of flowey older woman styles you see on your mom. I wish whoever used to do the buying would come back or maybe they have just ventured into a differnt style now. This place used to be my go to for new tops and dresses, I would always wait for the emails to come out with new arrivals but now I am just always disappointed. With all of the competition out there now for online boutiques this just doesn't compete any longer. Additionally it is very hard to exchange anything online as you have to pay for shipping about $8 each way. Be mindful of the fine print for returning anything. I still have small hope when I open my emails but I feel like Blue Door has just changed. read more

I love this store so much that I felt like I had to come on here, sign up and post a review for myself! To be honest, I had checked out this store a year or two ago and because of the bad reviews on here, I didn't purchase anything. I was worried about the return policy and the clothes being "poorly" made and the staff being unfriendly. I had NONE of those problems. After admiring their clothes time and time again, I finally decided I was just going to go for it and buy a few things - if I was out $100 then whatever. Since that initial purchase, I seriously buy from Blue Door almost weekly. They make their return policy MORE than well known and to me, I could care less that I only get store credit because it gets used on a new purchase within a day or two of getting the store credit refunded to me. I haven't had any issues with the clothes being of poor quality and almost every time that I wear an outfit from this store I get a compliment. I've been sending so many people their way! I'm from Maryland so I don't have any personal experience with the actual store, but when I call everyone is very courteous and respectful. My one girlfriend lived in Columbus for awhile and said that she went in for an outfit for a wedding and that they were the most helpful and pleasant people she ever worked with! She walked out with an adorable outfit that the staff put together for her! If you're on the fence about this place - PLEASE disregard the poor reviews and GO! The only regret I have is not buying from them sooner!! Like I said, I feel so strongly about it that I felt I had to come on here and speak my piece because I'm so upset that the bad reviews kept me away for as long as it did. Do yourself and a favor and go to (or buy from) the Blue Door Boutique!! read more

The Blue Door Boutique - Women's Clothing Near Me - Columbus, Georgia

The clothes are so cute it makes me sad to only give this a one:( BUT the people there are so rude! I usually wear jeans and a tank top but that doesn't mean I can't afford whatever they have in their shop. It felt like I was in pretty woman and everyone just stared at you until finally you left, or If you DARED to pick up a scarf or dress the little hen mothers who sit in the middle start clucking away at how could you possibly think you could wear something like that? Just stupid:/ read more

After seeing Blue Door only having one review, and a very poor one at that, I just had to write. I am sorry to the other reviewer that you had a bad experience. But honestly I LOVE this place. I was visiting my best friend who lives in Columbus and she took me here. The clothes are awesome, with many styles and colors for all different tastes as well as sizes. The girls working there were very helpful and even though I live in CA and do not get to shop locally they have a fabulous web site for online shopping. You can chat with a stylist if you have questions about a specific piece, or if they are out of stock you can set it up to be notified when it becomes available. I highly recommend this store to anyone, no matter where you live. read more

Waiting for Blue Door's new release emails or their new item Instagram posts are seriously the highlight of my day. The staff are so friendly and attentive whenever I've shopped in person (and do a great job at making suggestions for pieces I ordinarily wouldn't pick out on my own) and very helpful whenever I've shopped online. Excellent experience all around with service and high quality, cute clothes that don't cost a fortune. Love Blue Door! read more

Nice clothes, casual and dressy. Word of advice go to the sale clearance racks first, always have good deals. And if it's on the sale rack get it then don't wait , it will be gone. The staff is pretty much friendly. I've only been there a couple of times where I wasn't greeted when entering. read more

Cute clothes! I have bought several items online from here. I would buy more, but I think the $7.95 flat rate shipping is absurd for one item. read more

I found this from a friend on FB when she shared the page and although I live in Southern California, I must say I have already done my share of shopping here! I have shopped online and over the phone and never had any problems or issues. I have had to return a few things this past week due to sizing since all brands run so different, but the returns are handled quickly for store or online credit. My only complaint is that they sell out too quickly sometimes and I don't have a chance to order it! The girls are very nice and friendly when you call. You would think where I live, I could find a store like this, but no way yet! I doubt if I will ever get into the real store, but I will keep shopping here and tell my friends about them! I have gotten many compliments on what i have worn from there. read more

I've been purchasing from Blue Door on and off for a couple years because they really do have some super cute clothing. The girls are always very kind and helpful. I always shop from them via facebook (before they had the website) or online since I don't live in Columbus. The only reason I'm giving three stars is because they sell out of items SO quickly. Unless you're sitting at your computer just WAITING for them to post new items, you're going to miss out on a lot. There have been many times where I've seen something on the website in the morning and told myself, I'll buy it when I get home from work, since I don't want to be "shopping" on the clock, but every time I've done that, the items are gone. That's on the SAME DAY! Now granted, they are bound to have or get new, just as cute items in soon enough, but it's still frustrating. The return policy is also a bit frustrating for those of us who order online exclusively,but with it being a small business, I do understand that policy. It would also be nice if they posted more sale items on the website for those of us who are not local. read more

Do not buy from here. Great advertising on Instagram but items fit inconsistently and returns are for store credit only. That's unheard of nowadays. Not a customer friendly policy at all. read more

Love The Blue Door! They have the cutest clothes (that are great quality) and offer 2 day shipping when you order before 4 -- excellent customer service over the phone or online!! I always get compliments on my BD outfits :) read more

I love the Blue Door! Not only are the prices great, and clothes adorable, but their customer service is what sets them apart. Whether I'm in the store or purchasing online, the girls are always so so sweet and willing to help. Great job ladies!! read more

I have been a Blue Door customer for a couple years now. The staff here does a great job keeping the store and the online boutique stocked with trendy clothes and accessories.The clothes are so cute and mostly good quality. Recently a tunic shrunk after I washed it for the first time (following label instructions). The ladies at the Blue Door were very gracious and allowed me to exchange the tunic. All of my other purchases have been fantastic! Yes, the return policy is a bit restrictive, but customers are required to agree to the return policy (both in-store at the register and online at checkout) before completing a purchase. I definitely recommend the Blue Door Boutique. read more

I ordered a dress on line which didn't fit and I had to return. It said on the return I could only use my credit online and not in the store however I was able to use the credit in the store which was wonderful because I had been really upset when I thought I could only use it online. Thanks Blue Door. read more

Went to this boutique with a friend with high hopes because Columbus is sorely lacking when it comes to good retail options. There were 3 employees in the store and not a single one greeted us or asked if we needed help. Instead, they socialized with one another the entire time. There are cute items in the shop however, there is not one recognizable brand in the store. The items are way overpriced for the quality (read: cheaply made) and you could find equally cute and well-made items at a comparable price elsewhere. read more

Be sure you know they do not give refunds and if you spend 500.00 for a bunch of clothes and you get it and for what ever reason send them back you WILL NOT get your money back. Will never order from them again for that one reason. Have a limited budget and even a few dollars tied up on a place i have to spend them tells me they are not sure of their line as for as quality or as most all other sites refund unconditional. Did not notice until it was to late. So if you spend 50 you have already spent 8 for shipping and if you have to pay 8 or more to send it back you might as well keep it . think that is what they count on. They have very limited sizes and if you have any part of you body that is hard to fit. Stay away. The quality is China all the way. Cute but China. Never again. read more

Love this shop! I purchase online and have made 4 orders (with multiple items per order) and plan to do much more, everything I have ordered has been top quality, super cute, and fit as described. I have gotten compliments on all my clothes from here and I am so happy I have found this store! Beautiful clothes and affordable prices! read more

I made many purchases through the years from this store, in person and on-line. I was always pleased with the quality. Unfortunately, they do not value their loyal customers. I ordered on-line with their July 4 sale which had the code "freedom". An additional 40% was taken off the entire purchase price. All of the items were new with no additional discounts. I wear a 0/2 and ordered a Small in a dress. When I tried on the dress, it was more suitable for a teen size 14. I stopped by the store to exchange it but was told that since the purchase was made on-line, I would have to call the number for the on-line ordering. I was told that the 40% "freedom discount" was final sale and that no items could be exchanged. I explained that no where in the description, when I ordered, did it say that this item "ran small". The girl with whom I spoke pulled the item up and said it did say that. I said it must have changed. I told her that they should know that on-line ordering may require exchanges. I wasn't looking for a refund, just an exchange and would probably have purchased additional items. It appears that the discounts are not "free". Note to customers: DO NOT order ON-LINE from this store! read more

I randomly found this boutique online years ago and I have gotten many other people onboard and obsessed! When people complement my clothes, more than likely it is from here:) I am so impressed with the extremely fast shipping. For example, I ordered something on Wednesday and got it the very next day (with standard shipping)!! Love this place! read more

While this boutique has cute clothes and jewelry (which is hard to come by sometimes in the city of Columbus) the reason I cannot rate it any higher is because of the unwelcoming atmosphere inside the store. I have been in this store multiple times and almost every time I have been uncomfortable. The girls who work there socialize with each other, or with people who come into the store that they know. I have been completely ignored on numerous occasions and then felt as if I was bothering them by asking for a fitting room to be unlocked. Some genuinely sweet girls who do not make you feel like you are in high school all over again would go a long way with this stores character. read more

I found this store on Pinterest and for weeks have been looking through the website at all of the adorable clothes. I don't prefer to shop online especially with return policies that only do store credit, but I decided to give it a go and I am so glad that I did. My clothes were free shipping, an hour after ordering I received an email confirmation that my clothes had shipped; and the order arrived within 5 days (including weekend days). Everything was exactly how I had hoped for, good quality, fit right, and very stylish. It's great to know that I have a place to get cute clothes that not many people in Colorado will find. I will be ordering again; the only thing is to be sure about that return policy! read more

They don't list the materials, i.e. cotton, polyester, modal, etc... which should have been my first red flag. The reason I'm thinking they don't list them is because there does not seem to be one natural fiber in the store. They listed the two tops I purchased as "tees" -- one was a short sleeved SWEATER, and the other was a chiffon-ish polyester blouse...NOT "tees" in any sense of the word. I was going to return them, but then realized I'd have to pay for return shipping, having already paid for shipping the first time..and then pay for shipping AGAIN on whatever I picked (because you HAVE to pick something out because they ONLY give store credit...NO REFUNDS...so I just kept my two horrible "tops" made out of unnatural fibers, probably purchased from China for about 1/50th of what they charge for them. I chucked them into the Goodwill donation box, accepted my loss and learned my lesson. read more

I purchased a shirt from The Blue Door Boutique, followed the care instructions and the colors bled. I called the store and spoke with both a sales person and finally the owner. Neither one of these ladies would make their store's item good by offering me store credit. They said it was my dry cleaners fault and they should reimburse me. I simply followed the care instructions as printed on the tag. I can't believe a privately owned business would ruin potential years of business over a $50 shirt, but I will NEVER shop here again. It's just bad business!!! read more

Be careful with this one. First, when you visit, the staff is very unwelcoming. It is not a pleasant atmosphere at all. I purchased a dress online due to a special one day sale off the entire website. The purchase was not becoming so I attempt to return. This was in the period required and the item as unworn and still had the tags on it. It had stated all sales final. Like most boutiques, I assumed that just meant no refunds. Most will allow an exchange or store credit. Not this boutique. If you purchase anything on sale, even a one day promo, they will do nothing for you. When asked for my feedback, I explained that it could be made a bit more clear. The two requirements listed, on their site, where met. The response was very short and defensive. I won't ever shop here again. My money will be spent where I get better customer service. read more

Let me start by saying that I don't really enjoy shopping but I am enjoying the fact that Columbus has so many lovely buotiques with cute , original clothing. My husband got me a gift card for the The Blue Door and we made it over there one Saturday to see what I could find. We were greeted right away and asked what I was looking for. I looked through the store and only found 1 or 2 items that I was interested in trying and they started a fitting room for me while I was looking. I have to say that the customer service I received from Madi was AMAZING! She went arounf the store and found some other items that she had me try, which I was thankful for because I do need lots of help when shopping. I don't know what would look good off the hanger or on my body and Madi was incredibly helpful. I ended up purchasing 2 dresses that I would have never picked out for myself but I have worn them both and I love them! While I was shopping Madi asked if there was a special occasion and I casually mentioned I was looking for something for a simple dinner with friends that night. A few days after I bought the dresses I received a lovely hand written note in the mail from Madi thanking me for coming and hoping that I enjoyed my dinner. I have yet to see this type of customer service in any of the other boutiques I have shopped. All of the girls that work there were very sweet and helpful. read more