Nicole provided excellent service. She was attentive and helped us find the perfect dress. She made…read moremy daughter feel welcomed and special. They have a good selection with a wide variety of sizes and prices.

So helpful and easy to rent a tux for my son. Very friendly staff. Highly recommen!read more

A friend and I made a same-day appointment to shop for dresses; super courteous and sweet on the…read morephone. When we arrived, the bride to be mentioned her budget and they helped us find the PERFECT gown at the right price. We had the unexpected pleasure of also meeting the store owner when we were shopping. Let me tell you, those gals have it going on! They are attentive, understanding, encouraging, honest, and a breath of fresh air in this typically price-point driven market. Ladies, if you are looking for the right place to find the right gown for your wedding day, I'm here to tell you this place is IT! The crew of folks here definitely exhibit faith in action and I encourage you to pay them a visit and experience local business hospitality for real. Who needs any other bridal shop when we have "I Do"?

We wandered in with no appointment, only to realize that a fine ware shop such as this needs you to…read moremake an appointment in order to provide you with fantastic customer service. They were kind enough to work us into a slot and the service was fantastic. Make an appointment and let Melody help you find your dream dress. You won't regret it!

Absolutely loved all of the ladies in there they were super helpful friendly and stayed past the…read moreclosing time! I wish all the bridal shops were like this one, very friendly I felt super comfortable to in there with them as if I had known them for years!! Would recommend to anyone!!!

We used House of Hines for the Groom's Party at our wedding. When the suits came in, a groomsman's…read moresuit pants were not the correct length. Also, the best man's suit had two different color accessories and the pants did not fit based on the measurements that were done. When the best man went back to pick up the suit, he tried on the pants and they fit. On the day of our wedding, we discovered that the jacket that he previously tried on and was the correct fit, had been switched to a jacket that was way too small. This was discovered less than two hours before our wedding. House of Hines had someone bring the correct jacket to our wedding venue and later refunded the best man. My husband and I reached out to House of Hines because we were extremely displeased and felt that we should have received some sort of refund. Although, the best man was refunded, the bride and groom were the most impacted. The stress, panic, disappointment that we endured, in addition to the wedding photos that were ruined due to one person not having a jacket on were astronomical. I expressed my frustration and was told that there was nothing they could do. I asked to speak with someone in a position to make it right, and was told I was speaking with the correct person. I am very disappointed. We did not have to receive a full or partial refund for the groom, but they should have at least offered us a restaurant gift card or something. We chose House of Hines for our wedding and we were impacted by our best man not having a jacket during our wedding ceremony. Our ceremony pictures will be forever ruined by their error. Any gesture would have been appreciated, but they were unwilling. I will not refer anyone to House of Hines and will warn people not to use them in the future.

The ladies at Simple Elegance make you feel like family. The environment was professional yet…read morecomfortable. The range of options were plentiful. The store was VERY clean and inviting. Overall, I'd highly recommend this business to anyone looking.

From the owner: Specializing in: - Tuxedos…read more- Bridal Shops - Formal Wear Rental & Sales - Bridal Gown Preservation - Wedding Planning & Consultants - Pageant Managers & Producers - Wedding Supplies & Services

My daughter found a beautiful flower girl dress from Prom USA Bridal & Formal Wear Boutique. We…read morewere treated so kind the entire time we were there. She felt like a princess in all of the dresses she tried on. I will definitely be purchasing gowns from Prom USA in the future. Oh and they have tuxedoes as well! They make it a one stop shop at Prom USA. The store has some really great sales too. I couldn't believe they had a $25 rack of dresses. The employees have great service with a smile & really try to help you.

The ladies in prom USA were so helpful and patient because my niece is a picky lil ladyread more

Unfortunately we did not have a pleasant experience with this formal dress boutique. The gowns we…read morepurchased were very high priced but very low quality. The gowns appear thick and high quality but they are cheap and easily stained. The whole experience been a nightmare for my entire wedding party.

I have a formal event coming up and I got my dress, actually 2 dresses from here. I'm tall, plus…read moresized, and picky which makes it very hard to find formal wear. I went to other stores before this one where they barely have anything to fit me (if at all). I had numerous options here, in several different colors and styles. I've sent several friends here for the same event, and I will return here when I need formal wear in the future!

Thank you Thank you Thank you!! After my son changed suits…read more3 times we landed upon Black Tie and I'm very happy we did. Chris and the girls we're very helpful they assisted him got him fitted and he was very happy with the results. I highly recommend black tie for any of your formal wear needs.

My daughter was just fitted for a tuxedo and it fit her so well. They were so accepting of our…read morelifestyle. Katie and Sierra never missed a beat. I'll post pictures soon.

I was very disappointed in how I was treated. I found out a month before my wedding that my…read morebridesmaid dress orders were cancelled. I insisted on getting my money back. My personal opinion go to a different bridal store.

Extremely poor customer service AFTER I paid in full for mother of the bride dress. The owner was…read morevery unprofessional and blatantly rude. I called multiple times and also sent Facebook messages to check on my dress. I was told a different story every single time. Went in person to the store, because the phone number had been suspended and the owner shouted things from the back of the store for the front desk employee to say to me. Owner did not have the common decency to come out and speak with me (keep in mind, we could see and gear each other). Miraculously, 3 weeks after the original date promised and after threatening to file a credit card dispute, I received my dress. I am not the first to have issues with this business. Please read other Facebook reviews. The owner had Facebook remove my review twice. Go figure? What's the point of a review if you can delete negative ones and only keep positive ones? Kind of defeats the purpose. I would NEVER buy from this formal wear store again.