Today in Roma's at around 5:10 pm on Saturday the 12th July, in newtownards I was asked to leave…read moreby a tall ginger haired guy, who said he was a supervisor. So today, in Romas, I was ordering my second pint of the day, and I asked the supervisor if I could go to the other side of the bar to get it cheaper and bring it round to this side of the bar (the food side, as there was no room on the other side). He replied that he'd rather I didn't, so I said, ok, we'll do it your way this time, but we can do it my way next time, it's a good compromise. Once he'd served me my pint he said to me that it was my last one. I asked him why, and he said that he just didn't want to serve me any more. I then asked him if I was banned for good, and he refused to answer. After several attempts of trying to get an answer, he said that I wasn't barred for good. I tried to get a reason to why he wouldn't serve me any more drink, and he just replied that he didn't want to. I asked to speak to his manager, and he told me that he was allowing me to drink this pint, with the implication that if I caused trouble he wouldn't. I said that I didn't want the pint but did want to speak with his manager. He took my pint and emptied it. The manager, a short plump middle aged lady, with dark hair, came round from the other bar, and queried if I'd been barred (which I hadn't as I am only visiting newtownards from England to visit my mother who is in a nursing home). I then asked how I could make a complaint, to which she replied that I should write a letter. I asked if they had an email address, to which I was told that they did. I then asked 4 times what the email address was and received no reply. I was then told it was on your website. I feel that my treatment today has been very humiliating, for no good reason what so ever, and I am hoping for a satisfactory apology and retraining of your staff and management as this is well below proffessional standards. Made me feel that I was in the playground again trying to justify myself against a lot of unreasonable bullies. Absolutely disgusting customer service and complaints management.

Terrible Service awful the manager is a horrible person to…read morethe waiters The food was alright but it just took to long the.

For the price, it's nice. The interior could be spruced up a bit for a sit in meal. I also think…read morethey may have been going through training with a new employee when I visited. They were friendly just not very proactive. I originally was going for a fish supper, but I stopped on the way for coffee and a tray bake, so I lost a bit of my appetite. But I was flying out the next day and really wanted fish and chips one more time. The portion size of the kids fish & chips, oh my goodness! It was lovely, not too greasy, and there was a lot of it. Looking forward to trying it again the next time I travel through.

Cafe Cod does great Cod and Chips!!…read more And so it should being located right on Bangor's Buzzing marina! The location is top notch and as is the food. I always go for their cod and chips, being a huge fan of fish and the batter and the fish are really really great. The batter isn't overpowering and the fish cooked perfectly. I love their chips too and my sister swears by their cheesy chips and hamburgers! The prices are great too and won't break the bank and if you're lucky enough to get a seat outside on a nice day you really can bask in the glory of all Bangor has to offer!

We came across Scalini Restaurant while having a wander around and wondering what to eat, so, we…read morethought we'd try here. It was a great choice. The place doesn't look that big from the outside, but when you get in there, the place seems massive and it's very busy. The staff are very friendly and we did get chatting to one of the waitresses, who was lovely. I ordered a pizza and my friend ordered a pasta dish, which were both AMAZING. I also ordered a glass of wine and a Sticky Toffee Pudding for dessert, these were also pretty AMAZING. I would highly recommend trying out the food here

I grew up in the NYC area and in an Italian neighborhood. This was quite possibly the best Italian…read moremeal that I have ever had . I had the seafood linguine. The pasta was done to perfection, the sauce delicious, and there was tons of seafood in it . Service and atmosphere also very good ! I went back two nights later and had the same exact meal , and it was just as good . Oh and the tiramisu was to die for ! I had a nice chat with the manager and we shared a limoncello.

Love, I mean LOVE their breakfast. Hot, delicious and fresh. The service is very nice and the…read moreatmosphere is clean and comfortable. The only disappointment that I had was with myself and that I missed the first two days of breakfast on my trip. This is the restaurant that serves the breakfast if it is included in your reservation. Definitely worth it!

Service: Courteous, reasonably prompt…read more Foods: Typical British breakfast foods. Bacon cooked the British way. Scrambled eggs is not moist enough, a little dry for me. Pan-seared tomatoes were delicious. Grapefruit juice does not have much flavor. OJ was good. Coffee was a bit of a challenge to drink, coming from Seattle, WA. Environment: The restaurant has an almost wrapped-around glass wall which permits lots of sun light to permeate the space. This is a great thing when the weather is cooler and cloudy. But, in the sumer, when the sun is pouring in, it becomes a problem. The room temperature felt like it was above 80 degrees F, it was muggy and very uncomfortable. I asked for the temperature to be lowered, the waitress said engineering did answer their call. Well, then, she should escalate it to the manager. I fail to see why paying Hilton customers should be made to tolerate this kind of discomfort as a hotel patron. In the longer term, the restaurant should consider putting up blinds to filter out too much scorching sun from entering during the summer months if it wants to save on air-conditioning costs. I had to cut short my breakfast because I felt like I was about to pass out due to heat exhaustion. It was completely intolerable: it felt like eating in the outdoors in Houston, Texas during the summer. Inexcusable considering this supposedly a decent hotel.

Found ourselves in Bangor today for a wee drive. We got hungry so I turned on my trusty Yelp app…read moreto find what luscious eaterys were near me. That's were I saw this little beauty. So in we went. My oh my what a find. Great place. Great atmosphere and decent decor. The server was a lovely guy who was very personable. He gave us the menu and as I read down the page my mouth began to water. We opted to share some buffalo wings with the medium sauce although we were asked were we brave enough to try the "suicide" sauce to which I quickly declined. They were accompanied with a blue cheese dip. The wings were soooo tasty and the heat of the sauce was cooled by the blue cheese dip and this left you wanting more and more. I would definitely recommend trying the wings! For main we both had a steak sandwich/sub with cheese, sauted peppers and onions that came with a choice of side and slaw. The side I chose was sweet potato wedges. The sandwich was fantastic and full of flavour. The sweet potato wedges were by far thee best sweet potato wedges I have ever eaten outside of my own house! My plate was well and truly cleaned by the end of the meal. I will definitely be back to try some of the other delicous sounding dishes on the menu!!

Out for the night to celebrate the fact we made it all the way to Saturday. This place has been…read moreopen for ages but never had the chance to try it. We haven't heard much about it so no real expectations. This is a great little spot. Cool decor with a lovely terrace if you can brave the weather. Being a major wings fan I of course had to sample theirs. They were delicious with a great dipping sauce. We went for steak mains which were perfectly cooked with a flame grill taste yummmm! Deserts were indulgent. All sorts of beers cocktails and wine on offer. Great spot, will be back!

The food here is good good good. Go after work or at night and you'll enjoy it…read more The interior is all about wood and urban chic and there is a buzzy vibe which will energise you - but for me the food is the focus. I'm such a little piggy. The menu is extensive and should please even the fussiest of pickers. Some of the starters can be served as a bigger (and more expensive natch) portion as your main course. But it's only fair to say that they very willingly let me have two starters instead of a starter and a main course. And I wasn't made to feel like a cheapskate. So I had salmon fish cakes - very good, lots of chunks of actual salmon and then crab risotto balls - again really nice but the name almost put me off - who wants to eat balls? Another time I had the chicken tempura which was totally lush and was proper tempura and not just chicken gougons. There is also a 'small plates' menu which includes stuff like pakoras, salt and chilli squid and olive and feta kebabs. You can choose three of these plus a bottle of wine for £10 so a great deal to split with a chum. Cheers big ears.

Tasty! I had the club sandwich (gluten free bread) with a ginger ale for lunch. There was lots of…read moremeat and lettuce. Fries in the side. It was full of flavor and reasonably priced. The place has a good feel about it. Rustic and clean. Professional staff.

Food was brilliant and the service was good too, everyone except a lady with short silver/purple…read morehair she was very rude. I was about to finish my water and leave to go eat somewhere else but someone else ended up serving me thank god. If I wasn't greeted by her rudeness I would of 100% gave this 5stars. I can only give my opinion on the food I ate which was excellent

I'm definitely a fan of Shed, even though I was a little disappointed in last nights main. Its a…read moregreat wee spot with a lot of atmosphere and always busy. The pre-theatre menu is good value at 2 courses for £15, but I think they would be better off throwing a glass of wine into it too just to make it VERY good value. The starter was amazing I had charred, chick pea vegetables with spiced Feta. It was delicious. We were a little let down as they didn't have any of the pinot grigio left that we ordered and our second choice was a rather sharp wine that I wasn't fond off. The main was tasty, but as we ordered off the pre-theatre selection which is a little limited (Especially if you want a vegetarian main) I ended up with fish goujons. It was nice but a little more 'posh fish and chip shop' than 'contemporary restaurant' which is what I was looking for. As I say, I am a fan of the place as I have eaten there before a few times and always had a good experience. So definitely 4 stars, I'm chalking last night down to me being in a fussy mood, and disappointed about the wine!

Once I was a regular here, having reviewed Shed in 2015 awarding a four star rating and five stars…read morein 2016. Unfortunately, I'm no longer a fan and now avoid Shed completely. They have, according to staff, stopped offering a dedicated vegetarian menu and now offer only one veg option integrated into the main menu, usually a boring risotto. More importantly I have found a particular waiter, possibly supervisor/ manager, extremely rude and obnoxious on my last three visits, spanning over the period of a year and which can be summarised as follows: Visit 1) Asked waiter (seemed new as we had not seen him in Shed previously) if we could see the dedicated vegetarian menu. He looked at us bemused and in a patronising tone enquired if we were sure we really wanted vegetarian food. I was quite taken aback by this as obviously we would only ask for such a menu if we wanted a vegetarian meal. He then told us Shed didn't have one, to which I responded that we had eaten there numerous times previously, always ordering off the vegetarian menu, plus it was still listed on their website. He stormed away from our table and came back with vegetarian menus but proceeded to tell us that half the items were unavailable, Shed will stop offering a dedicated vegetarian menu in future and reiterated again that we might like to order "something better" from the main menu. I could hardly believe his condescending manner and the rude way he spoke to us. We ordered from the vegetarian menu, ate and left. Although food was good, the poor attitude of this man created a bad ambience and we did not enjoy our evening. In hindsight, due to his rudeness, we should just have left immediately without ordering - but I think we were quite stunned by his manner, hence didn't react as we should have. Visit 2) Having enjoyed Shed in the past I was hopeful the above experience was a one-off blip. Thus a few months later I called in again. Unfortunately the same lousy maître d' greeted us at the door. I use the term 'greeted' loosely, because a lump of driftwood could display better customer service skills than this man. To clarify he is unwelcoming, unsmiling and unhelpful. Determined not to waste our evening again, before being seated we asked if the vegetarian menu was still available. He told us it wasn't, but that there was one vegetarian main - risotto. We declined, thanked him, and left. Not that he deserved thanks, as his attitude problem was still blatantly evident. Visit 3) A couple of month ago, more out of mischief than anything, I thought I'd pop in whilst passing, to ask if they offer vegan options. We were sure the maître d' would provide much amusement for us via his response. Alas, he was confused and initially didn't seem to know what we were talking about. He examined the menu closely before pointing out an onion soup starter and a risotto main. I had to clarify vegan meant no butter and creams etc. He couldn't confirm the ingredients of any dishes, didn't bother to check with the chef, and just said they could "probably" be adapted - but he wasn't sure. Not convinced, we declined such adaptation, thanked him and left. The irony being, as I type this review (05/04/2018), Shed still actually have a full dedicated vegetarian menu listed on their website! So either this man is clueless regarding the menus his restaurant offer, hasn't bothered to update the website, dislikes vegetarians, or is just an obnoxious moron with a terrible attitude. If you want a real-life demonstration of how to destroy a perfectly good restaurant through crap customer service then I highly recommend you book a table in Shed...