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    The Bond Exchange

    4.0 (8 reviews)
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    13 years ago

    Fast efficient and reliable. I use them every time a job comes up and have never missed a deadline for a bid.

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    Fadaie Insurance Services

    (40 reviews)

    I have been a customer of Fadaie Insurance for the past 5 years. I had always received good…read morecustomer service and had no issues until now. I had requested a quote for insurance and after two weeks of miscommunication, calls not returned and contact by a number of representatives, the only quote that I received was one that was higher than what I was already paying for. One advisor stated that he would continue to look for me, but I heard nothing back until I received a message from the owner, Kash Fadaie, who I'd had no involvement with until now. He asked whether we were prepared to move forward with a new quote that I never received Due to my frustration, I told him that in this experience, "the right hand didn't know what the left was doing." Multiple reps contacted me not knowing that the other was already servicing my request and requesting information already submitted. My complaint was legitimate and without aggression, yet Mr. Fadaie promptly responded in the most sarcastic, nonsensical and unprofessional manner. Not only was he defensive, but he lectured me in a very condescending way. Let me share his words and judge for yourself if this is the type of person you want to give your business to. Verbatim: Thanks for venting! Sorry to let you down. Not sure what you mean? I must to expand my agency, I will not prevent from new agents who want to succeed in the insurance business from their delegations. Yes regarding your left hand vs right hand, humans make mistakes; if you want to work with AI, be my guest - not my cup of tea. With humans, we afford each other grace, compassion and flexibility. Yes, we provide excellent customer service, not perfect, but we aim to evolve and we have a commitment to evolve our practice. From what I see, @(redacted) and (redacted)g did their very best to help you, and that is good enough for me. Wish you the best friend

    I had a good experience with Fadaie Insurance Services…read more We recently got a notice from our previous home insurance carrier that they would not be renewing our policy. As many people are aware, home insurance rates have gone up exponentially throughout California due to wildfires and companies are leaving the state. We needed a new policy quickly. After contacting a few agents/brokers in the area, I decided that Fadaie was the way to go. John Mehr is the agent that I worked with; he has been very helpful. Not only did John follow up via phone and text, he provided competitive quotes in short time. John is thorough and committed to servicing his customers with detailed explanations of the policies, as well as the pros/cons of each option. He has a friendly manner and does not pressure his customers to secure business. Thanks for the help with our home policy, John. We are glad to work with you for our insurance needs!

    The Bond Exchange - insurance - Updated September 2026

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