Kasby's at the Lake / Casual Living is a furniture store with a focus on outdoor living products…read more In addition to a wide selection of furniture, they offer Sunbrella products and deck furniture cushion replacements. Fabric selection is extensive. This is not a Target or Walmart style business. Prices are what someone might expect when placing a custom order for a higher quality product that is expected to last a fair amount of time. We did have some issues with our fabric selection (twice) but the business owner and staff handled the problem with professionalism and extraordinary customer service. We will definitely be back when it comes time to replace our furniture.

We were on the hunt for some new patio furniture and Kasbys was on our list to visit…read more We actually found a piece of furniture that we loved, but unfortunately we did not end up supporting Kasbys. Just a couple things of note: 1. When we visited the store, I asked for a quote on the piece we loved. It was clear the associate was questioning how to enter in this piece as it was new for this year, mostly questioning what seat padding goes with it. Of note, to give me the quote she asked for my phone number, and actually stated it was just used for the quote but they would not be calling. 2. I called back as I wanted a different fabric that was quoted, and the person who answered the phone noticed the seating was inputted incorrectly. Luckily he was knowledgeable and corrected it. Who knows what would have happened if I went through my original order. 3. Kasbys advertises on social media lowest price guaranteed. I actually inquired about this as I found the same exact piece at 20% less with another small business. They came down slightly, but still not enough to support Kasbys. 4. After my inquiry on pricing, I ironically received a couple followup calls for my interest on ordering the piece. While we ended up buying the piece from another business, which is now bringing us much joy, I point out my review as Kasbys could have earned our business with some improvements.