First, forget the name and just go look at the furniture. Then forget the fact that it's not a…read moreshowroom showing you how they think you should set up your furniture and spend some time hunting for quality items. I bought 2 pieces right before Christmas and they were just delivered today (A little over 3 weeks time - I opted for them to hold one piece in their warehouse while the new piece I ordered was shipped since there is a charge for delivery. When it arrived a week ago I delayed delivery to accommodate my schedule). The piece I purchased in their shop and had slight damage, which is not noticeable and which they touched up. It retails for approximately 5 times what I paid for it based on my web searches. The other piece, which I ordered new, I also got an exceptional price on over retail. I easily saved more than a few thousand dollars on these pieces combined. When the delivery truck arrived, the men made it very clear to me up-front that my new footboard was damaged slightly in shipping and that they would set the bed up immediately but have already ordered the replacement piece, which they'd bring back and swap out when the replacement arrived. They also showed me exactly the damage (a smallish gash) during set-up so I knew what they had noticed and were addressing. The deliverymen spent a long time here, much of it carefully hauling in a huge desk in a way that wouldn't touch my floors and walls. The pieces I purchased were both big, heavy and solidly built so they take more effort to bring in carefully than lighter, cheaply made and/or assembly-required furniture. It is raining and muddy out so they (without my asking) brought in furniture pads and lined the entire trail to bring in the furniture so they wouldn't track anything over my floors. They also made sure my furniture never touched the ground outside. Unfortunately my bed doesn't exactly fit my already existing mattress/base without some tweaking, though they believed it would. They did not have the tools to tweak it, but one of the deliverymen made it very clear that while they were late for their next delivery he'd be back here after that with what he needed to make sure my bed was completely set up by tonight, and to bring a piece of my desk that had gone missing. All of it proactively, without me bringing any of it up. The long and the short of it is this - If you don't need to see things in a shiny showroom setting, you have an open mind about what you may find in stock or may have to order, and you're willing to spend time searching their store and imagining the pieces they do have properly set up in your home then this is an excellent place to get a phenomenal deal. They have, from the moment I first saw the piece I wanted, to the email barrage back and forth with my questions on ordering the piece they didn't have, to delivering all of it - been not only accommodating and polite, but have gone out of their way to make sure any 'issues' were addressed up-front by them rather than me having to ask. When you add all that to the thousands of dollars saved on very high quality furniture this is an excellent place to shop. Think high-end showroom furniture at almost IKEA-like prices with excellent service from beginning to end. I still need to hunt down a few smaller items and accent pieces but based on this experience I know exactly where I will buy them. Keep in mind all sales are final and there are no refunds so make very sure of what you are getting before you buy it, and make sure you know what the 'damage' is if it is in the store. Also remember delivery is extra, or you can pick up. All of this is displayed visibly at their front desk so nothing is 'hidden' in their policies. Frankly the cost of delivery was FAR outweighed by the phenomenal service of their deliverymen (ask for Joe - his customer service on deliveries is AMAZING), who proactively handled everything that happened (from soggy weather to uncooperative pieces to a small missing part) I did finally post some pics (of my purchases and a couple other finds), but because of the nature of the place nothing is guaranteed to be there.

Very helpful staff. We haven't purchased anything yet. We just obtained quotes on furniture we are…read moreinterested in perhaps purchasing.

I went to probably 10 furniture stores in the Charlotte area and was exhausted. This place is huge,…read morehas great deals and a great selection. We were able to take our sectional home the same day. Great experience & the prices were amazing. I don't know of any place that you can get local made furniture for these prices.

Housed inside an old school house, this place is a great place to buy furniture and is not too…read moreexpensive. During the pandemic we came here like every week and Elizabeth helped us but she retired in November so today Marty helped us out.

3 older buildings within a short walking distance to each. Lots of buffets, and large odd…read morepieces. Drove two hours to get here. Wasn't impressed.

Great furniture spot & they also have CUSTOM BATHROOM VANITIES! Along with many amazing & talented…read morevendors

Top quality furniture is sold here! I have visited this place a couple times browsing for furniture…read morefor a new home, and the staff, especially Scott, always great you with a warm smile and a friendly hello. They have some truly amazing pieces of furniture here, and can custom build or upholster just about anything you can think of. My wife and I ended up purchasing some beautiful dining room chairs at a great price, and are now using Cowbridge to look for other pieces for our house as well. Just fyi, this place will ruin you for any other furniture store; you'll never be able to go back to any of the chains without comparing them to Cowbridge and their level of craftsmanship and quality. I just wish my bank account would allow me to get all my furniture here!

Incredible customer service!! Unbelievable quality! I like to say my home is sponsored by Cowbridge…read moreFurniture because nearly every piece is from here! They can custom build, find what you're looking for, reupholster, and so much more!! I was even able to get my patio set from them. The owners are some of the kindest, most down to earth people who go above and beyond for everyone. You've got to check them out!!

Really great selection of home furnishings. Great customer…read moreservice. Delighted to have found this South End gem! Looking forward to going back for more modern treasures!

You have to drive slow or you'll miss it it's on the corner next to the preppy puppy. Interesting…read moreunique selection of high end items. Home furnishings that will definitely be a conversation piece. Excellent customer care and personalized attention, they offer in home consultations to ensure your selections fit your vision. Well worth it drive and time. Love the vibe.

I stopped in on a rainy Tuesday afternoon looking for a small audio component cabinet. I cruised…read morearound the showroom floor which is quite large. In the rear of the store unloading a truck was a gentleman who asked if he could help. I showed him a photo of what I was looking for and he assisted in my search. Unfortunately there was nothing that matched. He introduced himself as Sean, a partner/owner and we talked about both being from Charlotte and how it's changed so much. He gave me some suggestions for other stores to check so that was very helpful. If you are looking for furniture, I would highly recommend you check this place out. They have a massive amount of floor space and a wide selection with excellent price points.

Large selection but the employees are oddly unfriendly. I've never been to a store like this …read more There were lots of people working the older lady at the front looks up "have you been here before" I said yes. She put her head down and kept working. I was there 2 days ago for a $1000 purchase with a friend. Less than a week later here I am bringing someone else to your store.....you're welcome! Here's how they operate lots of tape measures laying around for you to figure things out yourself. You just come in pick out your stuff, and do not disturb the employees until you're ready to pay.... Sounds great right.... They have a nice selection but the service really sucks..

Great products Great customer care…read more Great customer service Great atmosphere Inventory always changing

This is an amazing place to buy furniture. Let me say amazing quality furniture for a fair market…read moredeal. Custom built and impeccable quality! Mica is very helpful in choosing colors and the service is amazing. I just bought 6 rooms of furniture from this place and I'm very satisfied with the quality. I much rather get everything I need from here then go to the big stores and get ripped off for not good quality. Love this place!!!!

The owners were friendly and very helpful. They have contracts with only a few furniture companies…read moreand seem to be a reseller. If you are not seeking designer pieces and looking only for functional pieces at a reasonable price it's worth checking out. They do not have a delivery service but have names & phone numbers you can contact.

After shopping at 7 different furniture stores in Pineville and even returning an order from…read moreWayfair, we discovered iDeal Furniture right here in Rock Hill!!! They had exactly what we wanted, at a very reasonable price and they were very friendly and helpful!! Julie, her husband and son are great to deal with! They loaded the set into our SUV and we were done in less than an hour! Next time we shop for any furniture we will go there FIRST!!! Thanks Again for such a great price and service!