Their restroom is always out of order. Everyone who buy coffee and wants to use restroom should…read moreavoid this place. Never gonna come back.

I cannot say enough about the entire team. This crew remembers my wife's orders, as I continue to…read moreget it wrong. I actually mentioned her b day in hopes of buying her a coffee. My wife was sang to at the drive through!!! my wife felt so loved that I don't know how to thank them. We have been treated like royalty

Great job with a big order!…read more I placed a large order with Dunkin for Teacher Appreciation Week -- 30 dozen donuts! I went in person the day before to make sure they'd have enough variety for everyone, and they got it exactly right. The order was ready on time, fresh, and nicely packed. All the teachers were happy and thankful. I really appreciate the team's effort and would definitely recommend this Dunkin for any big order! My wait time was short and the inside of the store was cloth days. The staff was friendly and helpful.

If permitted, I would assign this establishment a rating of zero. However, the absence of…read moremanagement on-site hinders the resolution of any issues. Furthermore, the store engages in money laundering by charging customers multiple times, hoping that they will not notice the need for an investigation into the fraudulent activities occurring at this Dunkin' Donuts location.

This is my family's preferred Dunkin. Been coming here since 2000 and only ever had one bad…read moreexperience. Everything since then has always been fresh and satisfactory. It's always nice to have a smiling face early in the morning and it makes my day go very well. Even when they are completely busy, they still make sure everything is as you asked it to be. If an adjustment is needed, I've never received a sucking of teeth or an attitude. A lot of people throughout the years I've noticed, confuse being tired with having a bad attitude. Remember, not everything is peachy keen and some people try their hardest to even get up in the morning. These workers try their hardest to make sure you have good service. I don't usually go inside, but the drive thru is always top tier. Hopefully they get a raise because some customers I've seen them deal with are just mad at life and take it out on them.

This Dunkin is a peice of cement in your mouth. This Dunkin relies on the customers being half sped…read moreand they lie all the time. Once I went to this Dunkin I knew off rip if was gonna be a bumpy ride. First off the worker taking my order did not speak English and did not understand what I wanted and got it completely wrong. I asked for a glaze doughnut and they game me 1 munchkin. Next I asked for a drink and they gave me piss in a cup instead of lemonade. This Dunkin is fucking piss in a cup literally DO NOT STEP FOOT IN THIS DUNKIN UNLESS YOU WANT TO GET PISS IN A CUP.

Although other reviewers complain about "vagrants" the staff are exceptionally nice. Last week…read morewhen their credit card machine went down, I didn't have cash (have rarely carried cash in years). The staff gave me one anyway, which I paid for the next day. How often does that happen these days?

587 main st horrible service! I ask to ad more flavor to my refresher and was told no even after…read moreoffering to pay more. I wasn't satisfied with this service as a paying customer

I ordered on the go requesting less ice. And they literally filled my cup to the brim with ice. I…read morehad about maybe 4 ounces of actual latte in my cup. I tried to request a new one but they were extremely dismissive. I thought I ordered a donut with it, but I didn't (my bad) when I asked they said I needed to go through the drive thru again and walked away. There was nobody behind in line behind me. I understand that we're in the midst of a pandemic, but that doesn't excuse poor customer service.

The customer service on n.main st is horrible. They are rude and Ill mannered .will not return.read more

Majorly sketchy on a weeknight at 8:30 pm and I would have to imagine that it gets even more so as…read morethe evening progresses into nighttime. But I was already here and so I kept my head on a swivel as I filled up the van with cheap gas. [Review 18609 overall - 1190 in Massachusetts - 2131 of 2022.]