Horrible. Communication was shit in the beginning. Requested I send the quote she gave me 2 days…read moreprior because she never responded until I reached out to other companies and Yelp requested her again.. after reviewing everything that I needed cleaned before my realtor came to take pictures of my property. The following Monday. After accepting all that needed to be done, I was told to go on her website and make the appointment then was told pay a "appointment booking fee of $50" via venmo. She was scheduled to clean the empty house. I requested the move in/move out package. Took screenshots of everything it includes because I would have used her again if it was done properly.. this was my first time hiring a small family owned business. Her website and availability was exactly what I needed. Sunday morning I head to the property 20min before the appointment I receive a message from her stating she was going to be 2+ hours late because of a previous job. So I requested my appointment booking fee back because she said that "deposit" was the only thing securing my appointment time. I already wasted my time and gas going to the property to have her message me last minute saying she'll be late. We agreed on no later than 2pm. She then arrived at 240? Ridiculous considering I was again back at the property by 2pm then waiting another 40min. Herself and 2 other family members start unloading a vacuum and the cleaning supplies. So I ask is there anything they need from me and if I can run an errand since I didn't need to sit there while they cleaned. Around 6ish I get a call saying they're wrapping things up. So I head back to the house and immediately get told she old cleaned the fridge not the bottom freezer because "I didn't request it" yet it's listed on the cleaning that all appliances were to be cleaned inside and out? Then also stated she "cleaned" the oven only because I requested it in my booking requests. When I say this family did NOT A DAMN THING but sit there. They claimed to spot clean the walls. Not done. I pointed out on the stairs a couple stains and they complained they weren't able to clean that because it was "grease" I grabbed a rag with WATER and wiped it right on in front of them. She then instructed her daughter to get a bucket and rag , as I'm walking through the house , nothing is cleaned ! They rushed out the door and left... the window seals are half ass wiped down.. the mirrors were dirtier ? Lol smudge marks. Even though I cleaned them prior. Some base boards were maybe wiped? Zero vacuum lines? So why bring the vacuum? Dust left on every ceiling fan, half wiped? All light fixtures and switches untouched and still dirty? Didn't even touch the microwave, didn't clean the counters in the kitchen or bathrooms. I wiped my hand and still saw crumbs on the counter! Dust right above the counters in the kitchen... cabinets still dirty not even wiped down. Didn't sweep or mop? But said I can pay her via venmo?? So I asked her why nothing was cleaned and sent photos of EVERYTHING that was stated on her website and what I requested. She goes on to say they didn't just twiddle their thumbs while at the property but they supposedly worked really hard and the house was "difficult to clean". And when I told her to adjust the $350 she was trying to charge me to a appropriate price because nothing on the list was completed. She then states she can come back when the moving tenant is completely out . Even though only a desk and bed were in the property. While sick and pregnant I had to spend 2 hours cleaning the house so it was ready for the photos the following day. Don't waste your time or money with this lady. Completely shit. Then tried to argue that windows and seals were only supposed to be "dusted " yet it states cleaning on her website. ?? Make it make sense. Sad I even wasted the $50. To end up cleaning everything myself. Never again... Lmfao at the OWNER response , these pictures are after ! Don't say some bullshit. There's a time stamp when you take pictures. I used my "vulgar" language towards you not your " employees " aka daughter and husband. You apologized and claimed you clean on your website but you don't actually clean when it comes down to what you provide. Correct your bullshit on your website, specify CORRECTLY that you DONT clean everything listed, you "lightly dust". Also don't have a move out cleaning list and not even clean 80% of the damn list. Also correct your spelling on your website receipt. Can't even spell schedule correctly. When autocorrect is a thing.

Awful communication and not professional at all. Shawond charged a $50 reservation fee for the…read morecleaning that was NOT applied towards the service performed, which doesn't make any sense. After cleaning our place twice she wanted to raise the price significantly despite giving us a quote before we gave her the job the first time, so we chose to forego any more cleanings from this company. The cleanings themselves were mediocre at best, have had much better done by others previously. Would not recommend, take your money and business elsewhere!

My tile flooring looks beautiful! Very thorough job done. I am very happy with the results. I…read morewill be referring all my family and friends for their carpet cleaning needs.

HORRIBLE! So hard to contact anyone at this number. Let many voice mails. Darius finally called…read moreback just to schedule the time to come out. Day of, I moved all my furniture early in the morning waiting for them to come at 10:30 am. NO SHOW! I called them four times and left voice mails. A week later, still have not heard from them. Forget these people!

Arrived on time. Excellent work. I would recommend and continue to use this service. Best of all…read morevery kind people and polite. Thank you for great service

Dan and his company are amazing!!!! Highly recommend!!! Have used other window cleaners in the…read morepast, different level with Lozoya.

Dan goes above and beyond to be professional, courteous, and neat! I have used many window washers…read moreover the years but when I found Dan and Lozoya I will not let anyone else service my window needs again. In the past I have had window cleaners even stain my carpet from the dirty water they slopped everywhere. Lozoya has integrity, cares personally about your needs, treats your home and surroundings as if they were his own. Reasonably priced as well.

Best car detailing business ever! He has cleaned my 2019 Nissan Rogue twice & both my friends…read morevehicles as well. Ladies, Gentlemen, if you have kids this business will be on your speed dial. If I could have given 10 starts I would have, call them up. My vehicle was beyond filthy from being in Tahoe for almost three weeks, so worth it.

The dude was nice. Definitely got most of it done. I was disappointed however because I thought…read morethey would clean the walls and they didn't bother cleaning inside the cabinets. It was a bit pricey too. But overall it was a decent clean.

Immaculate Commercial Services has provided professional cleaning services to our church for over…read more15 years. They provide excellent, quality service and meet all of our cleaning needs with efficiency and friendliness. The staff and owner are always willing to go the extra mile in order to ensure our cleaning needs are met. I highly recommend them for your business' cleaning needs. I wish I could give them more than a five star rating simply because they are wonderful to do business with.

I am an active realtor in Rancho Cucamonga and recently referred my Tenant client to Immaculate…read moreCommercial for a final walkthrough cleaning in hopes of complete reimbursement of their $4000.00 security deposit. The result was a high level of clean--but not just surface cleaning. The property was given a thorough once over with the care to leave the property in better condition than prior to lease commencement. The carpet shampooing left carpets that were spotless and removed rust marks and indentations from furniture that were present when the Tenant moved in. I have used smaller housecleaner 'entrepreneurs' in the past and never received this value, attention to detail or on-time work. I recommend them with no reservations and Joseph the owner has a high standard that he stands behind. A++.

Daniel and his team came out to clean my house on a last minute notice. They were fast and thorough…read moreand overall did a great job.

- [ ] Called this Company out for a quote on 6/9 for our industrial unit. Daniel answered and…read morestated he'd be there for a quote within 30min. This is where I should've known the problems were going to start. After about 45 minutes he called back and said that he had to set up his guy at another job site and would come my way afterwards, of course I said this was fine as I was at the unit with the electrician anyway. About an hour later he finally shows up and take a look at the unit and let us know how he will proceed with a quote, stating he had to punch it into a system and it would give him numbers at that point. By 3 PM that day I received a quote for $2700 to clean our 1600 square-foot unit. We asked if there was any discounts available and we agreed on $2400 at that point. Again another red flag is when he attempted to ask for half of the money down (which per the state of California they can only ask for 10% down) so he obliged when I reminded him of the state law and took the $240 deposit. Mind you my husband and I run a plumbing company so I know exactly how other contractors work or how they are supposed to be ran. Work was to be started 6/15 and be completed by 6/18. On 6/15 I met Daniel at the unit to handover the keys so that it would be more convenient for them not to have to wait for me to open up the unit and close it, that way they had full access to whatever they needed to get in and out. He stated they would be spending any word from 8 to 12 hours in the unit per day. This was far from the truth! The first day they were they are probably a total of 4 hours and when he says "crew" it was only him and one other person. Then he noticed that the ladder that was there for the electrician was gone and was irritated and made a side comment "now I'm going to waste my gas to go home and get my ladder". This should have been a red flag number 2. The next day 6/16 the camera system was supposed to be installed and I made him aware that they would be working around each other. This is where it gets extremely bad. Daniel met us at the unit at 7:30 AM so that the electrician could get in, as soon as we got the electrician all set up my husband and I left so that they could get done whatever they needed to. This is where the situation got even worse. We are now the second day in and nothing has gotten done and they literally only had two bucket shop vacs, a leaf blower and no cleaning supplies. Then come to find out from the other tenants that they were only spending about one hour every time they were at the unit and would disappear for 5 to 6 hours at a time. They also reported that Daniel and his employee were constantly in the parking lot smoking marijuana!!!! Highly unprofessional! At this point my husband and I return to the unit in the evening to you pay the camera installer I noticed that the unit is in worse condition than when we left it! Cobwebs still up in the skylights, dust & trash everywhere and none of the rooms had been touched the 2 days they were there! I asked Daniel to be back at the unit in one hour as the camera installer was wrapping up and we had no keys to the unit. After an hour and a half he still did not show up and when I called him to see where he was he stated that the camera installer told him to come back at 4 PM earlier that morning, he then proceeded to ask him why he disregarded my request of being there within an hour and his answer was the same even though he stated when I texted him that he would be there within the hour. After the much frustration I then proceeded to ask him if the work was going to be completed on time as nothing had been done and they only had one more day to work in the unit. He then handed the keys over to my husband and stated that " your wife is coming at me sideways and you need to talk to her about how she speaks to people". I'm sorry if a job is not done and you are messing around and smoking weed in the parking lot I am sure that is grounds for a complaint! So he handed the keys over and says they will not be cleaning the unit anymore and leaves all the trash behind! I then proceeded to ask for my deposit back as nothing was done and there were several witnesses to attest to it. He refused to refund me my deposit of course, should have known that was coming. Needless to say honestly I felt like this was a scam! They take your deposit and then refused to do the work so they don't feel they need to give you a deposit back. Please refer to their yelp review also where they burned another customer for $250. No doubt I will be reporting them to every unit I can! Don't get scammed by this company! They will take your money and leave their trash behind!

This is by far the best ever house cleaners we have ever had. They have been cleaning our homes for…read morea few years now and I am never disappointed . They are detailed oriented, do a great job, they are trustworthy and amazing !! They are also affordable.

Let me start by saying that Gabriel and his team are amazing. They do a very detailed job which I…read morehighly appreciate. They are always on time and are fast at cleaning. What I appreciate is that they are very understanding and flexible with my busy schedule. They are also very thoughtful, they always leave flowers after cleaning which is a very nice touch. I highly recommend them for house cleaning services or office cleaning service. Great people, they will always have my business.