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    The Brooklyn

    2.2 (109 reviews)
    ModerateHotels
    Open Open 24 hours

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    I am deeply disappointed with my recent stay, for which I paid $400. The room was not ready until 11pm -- well past the expected time -- leaving us with no option but to accept it despite its condition. The room was in an unacceptable state: * Black mold visible in the shower * Slow/clogged shower drain * No door handle on the bathroom door * Brown and red stains on the bedding * Brown stains throughout the carpet * Visibly uncleaned nightstand * Holes in the shower walls * Noise from neighboring rooms until 3am * Flickering lights A $400 stay should meet basic standards of cleanliness and safety. Black mold alone is a health concern that should have taken the room out of service. I am requesting a full or partial refund and would appreciate a response at your earliest convenience

    Splatter all over the walls-hopefully food...

    The price was absolutely too much for the space. The room was spacious, however that is the only positive. The bathroom sink would not drain, the shower was grimey (my son said he wished he had flip flops to wear in the shower), the room was dirty with stuff splattered on walls and dirt on the floors.

    How it's supposed to look.
    Wilson B.

    Way too expensive for what you get. The proprietors have no pride in this establishment nor their work. So much in the room was worn or broken. It did have two TVs. I wonder if they worked since I didn't try to cut them on. Was in Brooklyn for a conference and needed to press my shirt but there was no iron. Again, they charge what they do and can't provide an iron. Never again on my part. Don't do this to yourself.

    Outside hotel

    Pictures do not represent the hotel- it's very run down and old. Broken, peeling faux leather chairs, no TV (it turns on to a weather page) and you had to ask for wi-fi password. We had to take the yellowed sheets off the bed, discussing pillows. There's a dining room with no service, and a broken vending machine. Not great neighborhood, on a busy street and not super safe to go out at night. Our Uber driver said the hotel part was on the first floor (welcome desk behind place-glass) and that the rest of the building was a shelter or rooms for housing challenged. There was yelling and lots of people in the lobby most of the night, walking through the halls and banging on the walls!

    I stayed at this hotel last year and there was a leak in my room ceiling soaking my bed, clothing and personal items. I was given a credit for a future stay. I returned to this hotel on 6/19/25 and was hopeful I wouldn't have any issues. The initial room I was given (405) was filthy. The carpet had water stains, the wood on the dresser and nightstand was chipped and the electrical cords were coming out of some of the light fixtures. I ran into a staff member who stated that room had some issues (so why would I be put in that room in the first place). I asked for another room and was given pushback stating there was no available rooms but with persistence a room (C3) magically became available. In this room, the comforter smelt like cigarette smoke, the comforter/pillow cases were dirty, the fitted sheet had a what looked like a cigarette burn hole, the floor in room & near toilet looked like it had not been swept/mopped/cleaned, the toilet paper roll & towel hook fixtures were both loose, the inside of the microwave was dirty it was no longer white, the toilet seat looked like it had dried up pee stains, the washcloth and towels looked dirty, and the room was dusty (which caused me to constantly sneeze and it felt like dust bunnies were on my skin) but the most unsanitary thing that I observed was the roaches on the room curtain and floor. Roaches lay eggs so I had to check my belongings. After much complaining they agreed to move me to a room on the 3rd flr (side note; the metal elevator border on this flr was coming up & could cut someone's foot). I emailed the manager (Ace) about the conditions and I didn't hear back. I asked that I be refunded the cost of my stay and credited back my deposit as after one night I'm checking out. He informed the front desk staff that I still need to pay for my first nights stay. I could not believe he would stay ask that I pay after this horrific experience! He refused to talk to me and did not apologize for my experience. This hotel needs to be shut down and inspected by the health department.

    also in the confirmation, description of the $19.99 daily resort fee for breakfast- which the hotel does NOT serve
    Carly L.

    The one good aspect is that the room is relatively large for an NYC hotel. However, the other reviews are pretty spot-on. The hotel is run-down, smells awful, and the elevator seemed to be on the verge of breaking (which judging from a review a month ago, it was broken). What angers me the most is that we are literally charged a fee for a service that the hotel does not provide. There is a $19.99 daily resort fee which the confirmation describes as for "a daily breakfast featuring New York bagels and pastries" etc., but the hotel doesn't even serve breakfast. It has been a struggle getting this fee refunded; hotel management has not responded to myself or representatives from the site we booked through. The front desk was unhelpful.

    Dirty carpets , dirty sofa , the bathroom door will not open, because it's off the hinge .
    Bernice S.

    Why keep telling people that this place is a death trap, when yhe owner continues to post pics from when this establishment first opened up.. It's expensive and crappy.. l didn't feel safe sleeping here ..

    Shattered Glass Shower Wall

    Look, I'll start with the PROS - price and location, and that was what made me take a risk on this place. But it was not worth it. The floors were sticky, items in the room visibly broken. The worst thing was the smell. An intense chemical cleaner that permeated the whole hotel. It wasn't bleach, but it had the same kind of acrid quality. I can still smell it on my clothes days after leaving. The management just clearly has no intention of keeping this place up. Broken lights, things literally falling off the walls, the entire bar/dining area stripped bare. The other guests were suspicious and the immediate neighborhood felt more dangerous than my past visits to the area. I will say that I had nothing stolen and no unsafe encounters with other guests, but I was very cautious. Do not stay here.

    This is the desk chair looks like they found it at a dumpster site

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    Horrible. Do yourself a favor and never stay here. Too many safety violations. Place smells like weed and bug killer. Elevator doesn't work.

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    Page 1 of 3

    Ask the Community - The Brooklyn

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    Review Highlights - The Brooklyn

    You get a bathroom, mini kitchen (espresso maker, microwave, fridge), living room (with enormous tv) and bedroom (with another large tv).

    Mentioned in 2 reviews

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    Hampton Inn Brooklyn/Downtown - Guest room bath

    Hampton Inn Brooklyn/Downtown

    (184 reviews)

    $$

    Downtown Brooklyn

    I booked this location for a quick NYC trip because I always like to stay somewhere that keeps me…read moreclose to transportation, great food, and fun things to do and this spot checked all the boxes. It was also perfectly located just a short walk from my Pilates studio, which made sticking to my routine while traveling super easy. On top of that, there were plenty of coffee shops and local restaurants nearby, so I never had to go far for a good bite or my morning coffee. Being a Hilton Honors member made check-in a breeze, and I was even gifted complimentary water upon arrival, which was such a thoughtful touch. The room itself was clean, cozy, and perfect for a short stay. The view from my window was amazing especially at night and I loved how quiet it was, making it easy to fully relax after long days out. They also have great amenities like a gym and a breakfast buffet every morning. The waffle machines, fresh fruit, and coffee were definitely highlights and a great way to start each day. Mallory at the front desk was so sweet and made checkout just as smooth as check-in. I stayed for 4 days and 3 nights, and everything about this visit felt seamless. I'll definitely be back the next time I'm in New York!

    Hats off to the hotel staff for their great personalized communication before, during and after my…read morestay. I felt like I wasn't just another guest, or another tourist guest. They emailed be before my stay to check in. They helped with any issues we had at check in smoothly. Everything was great. The staff always acknowledge our presence. At one point we needed another blanket, I normally get cold in any hotel I am in. They delivered that in a great amount of time. This really is a great location. It is about a 16-20 minute walk to the water area. I felt pretty safe at the hotel and the surrounding area. It is easy for ubers, taxis and ride share services to pick up and drop off. The room was comfortable for both my friend and I. There were two beds in our room which is exactly the type of room we booked. We did have issues with the AC. I am hoping they repaired it and looked into it after we left. It was warm in the room for s little, but by the time it was getting late it cooled down and I slept comfortably. Opening the window was not going to be an option. I would not sleep well to the ASMR sounds of NYC in real life. HEHE. They were helpful though. Overall this is a great hotel to stay at if you are wanting to be on the Brooklyn/Dumbo area. Perfect stay and the cost was not too bad. I was able to use points.

    Tru by Hilton Brooklyn - Guest room

    Tru by Hilton Brooklyn

    (16 reviews)

    $

    Gowanus

    We went to Tru for a show at Barclay Center. Its a great space. Clean comfortable room and…read morebathroom. Coffee downstairs in a nice lounge area with couches and TVS. Brewery next door and close to subway.

    So many things wrong with this hotel experience from start to finish:…read more 1) the number on the confirmation to call for questions did not work. 2) When I finally reached another Hilton employee on a general line and asked for suggestions as to where to park if the lot was full, she called this Hilton and got back on the line to say they told her "I'm not sure...drive around until you find a spot." 3) When we checked in and were handed our key cards we were told to take the elevator down to level C for our room. After walking all around with all of our heavy luggage we finally found our room, up on level 2. 4) When I got in the room there was a very loud buzzing (which turned out to be the mini-fridge), and the toilet seat was too small for the toilet by a few inches (uncomfortable and unsanitary, as your legs sit on the actual porcelain of the bowl). I went down to the front desk to tell them and the kid (literally, a kid) at the front desk told me "I'm not really sure what to do about that." 5) I asked to switch rooms and was told the hotel was full, but he would call and someone would be right up to help. I waited half an hour before calling down to the desk again and talking to a different person who told me the first person likely forgot, and said he would send someone within 5 minutes. About 10 minutes later I get a call to say "sorry, there is nothing we can do because maintenance does not work on weekends." 6) I asked if maybe a manager could help and was told there was no manager on duty (hmmmm....a completely booked hotel on a Friday night, and no manager on duty). 7) I was then told I should try pulling on the toilet seat to see if I could move it forward myself. I explained that it was bolted in, even if I could move it, it was too short, and if I am paying the money to stay at a Hilton, I don't expect to have to fix the toilet in my room myself. 8) Later when I went to take a shower I noticed dirt in the corners and then discovered that one of the handles was missing, and someone "fixed" it, by screwing a screw partly in. The idea was that you use the screw to turn the thing from side to side. 9) While I was in the shower all my toiletries fell into the sink. This is because the shelf above the sink was not screwed in properly and tilted forward (the amount of toiletries I had up there consisted of 3 small, light bottles, so not a weight issue). 10) The first morning we were woken up before 6 am by a mother letting her toddler run up and down the hall while she called to the child and laughed hysterically. 11) on the second night we were woken up just before 1 am by extremely loud music coming from the patio. After about 10 minutes I called the front desk and the phone was answered immediately (meaning the person was right there). This is important to know because the patio is right next to the front desk and they did nothing about the noise until someone called downstairs to complain. Even then, they just turned it down rather than off. All this, despite signs saying that after 10 pm was quiet time. The only things that were good about the stay was the air conditioning and a comfortable bed (comfortable once you were in it...it was so close to the wall on one side that you had to be careful standing up).

    EVEN Hotel Brooklyn - 2026 April stay.

    EVEN Hotel Brooklyn

    (147 reviews)

    $$

    Boerum Hill

    This place was awesome! Everyone who works here is super nice. From the front desk attendants who…read morechecked us in and checked us out to the folks who took our breakfast orders - everyone was super nice and seemed to really love working here. The place itself was cool. We got a patio with our room and exercise equipment inside the room. We used the patio for eating and getting ready so we wouldn't dirty the inside but definitely didn't work out at all. Its also located in a nice spot in brooklyn. Enough subway stations nearby and its super close to the city point food hall. Their breakfast is good and they have a 24 7 market with snacks which works out if youre feeling snackish and dont want to deal with how early a lot of bodegas close. I highly recommend this place for a new york visit.

    The good things about this hotel are that it has a nice location: you can walk to a number of bars,…read morerestaurants, landmarks and the sub way is close. The staff are friendly and professional. The room is well soundproofed. I'm a light sleeper and did. Or hear any noise so that was a major plus. The things that need to be improved: the rooms and the common spaces feel tired and in need of updating/renovations. You do not get the feeling of comfort. The mattress was a little too soft for my liking. Overall, the room is of a decent size and not a bad place for the size. It's clean enough and if you're not looking for luxury or great comfort, this is a good option.

    TownePlace Suites by Marriott New York Brooklyn

    TownePlace Suites by Marriott New York Brooklyn

    (15 reviews)

    Gowanus

    Stayed here during the BLIZZARD of 2026! LOL During our annual birthday visit to NY for my…read morehusband's birthday, we spent 5 days in mid-town Manhattan and the last couple of days here. So glad we did! We love Brooklyn and this area in particular. This TownePlace is right around the corner from the Subway station, literally 3 minutes. We take the Subway everywhere we can when we visit, so we were happy. This is a great location! There are lots of restaurants in the neighborhood and the people are so friendly. There are lots of fun locally owned shops which we enjoyed as well. If you don't mind the walk, you can head to the shops next to the Barclay center which have Target and Marshalls and other shops but those are the only two we were interested in at this time. You can take the Subway over there, but we like to walk as much as possible when in NY. In the hotel there is a washer and dryer which cost $6 a load. The hotel sells laundry soap in the little lobby market. The complimentary breakfast is just like the regular Marriott breakfast for a TownePlace. Eggs, bacon/sausage, oatmeal, bagels/muffins, yogurt, dry cereal, coffee. Not much fresh fruit at this location. We checked in and checked out without any issues. Our room was spacious and clean. Great view to watch people shoveling snow and watch the snow fall. Big windows to let in the sunshine when the snow stopped. We will definitely be back in 2027!

    This hotel is the best I've ever stayed in. The neighborhood was great. The room was spotless. The…read moreconvenience of a stove and a microwave in my room was awesome. Barry at the front desk was so helpful and friendly. This hotel has a washer and dryer in the building. I didn't have time to try the free breakfast, but I'm sure it's delicious. I would definitely stay here again.

    The Brooklyn - hotels - Updated August 2026

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