Dayton area friends run, don't walk, to Jessica's Totally Polished Spa!…read more I had a spa pedicure and OPI permanent polish manicure today and can't say one bad thing about my experience. From the second I walked in to her earth-toned, serene corner salon I was treated as a VIP even though I was a first-time client. She was ready for my appointment on time (actually a little early) and invited me in to sit on the oversized recliner chair and make myself comfortable. I thought it was a bit strange because I was wondering where the water tub was for me to soak my feet. She noticed my confusion and explained that she does waterless pedicures for numerous reasons but one main reason is it's more sanitary than using water tubs...she also uses an actual autoclave on all her metal instruments every evening so if you're into clean salons look no further! But on to the good stuff...the pedicure was PURE BLISS and the conversation was equally as enjoyable. As she switched from foot to foot she wrapped my feet in hot towels and a warming boot that kept my tootsies warm and softened my feet and cuticles. The foot file she used on the bottoms of my feet was very gentle and didn't bother me one bit...I usually cringe at this part of the service because it's painful or tickles to the point I can barely take it. As for the massage...it was out of this world!!! She dimmed the lights, had me recline to chair (which also vibrates and warms -- but not in a painful way like a lot of the ones I've used in other nail salons) and I'm pretty sure I fell asleep for a few minutes. AWESOME! After the pedi I tried out the new OPI permanent polish. I'm not really a manicure person but thought what the heck. She told me she guarantees her work with this type of polish for two weeks so if anything chips or whatever she'd fix them for free. How about that for customer service?!? OK so wow, this is long but I am just so thrilled to have found Jessica I wanted to make sure to spread the good word. Get your tushes to Totally Polished, people!!! P.S. As I was preparing to pay we had a slight miscommunication where she had written down I scheduled a Spa Pedi though I only scheduled a regular (difference of $10). I didn't really care because WOW the Spa Pedi was insane...but as I was writing this review I actually got a call from Jessica and she apologized right away because she had checked her book and realized it was her mistake that she had given me the more expensive service on accident. She offered to make it up to me by refunding the money or upgrading my next pedi!! Seriously, who does that...AWESOME! Can't wait to see her again...https://www.vagaro.com/TotallyPolished

I started going to Jessica early last year and have had full eyelash extensions done, gel nails and…read morethe OPI permanent nail polish done. Jessica is a sweetheart and she listens. When I felt like my nails needed a break from the gel sets, she encouraged me to try the OPI permanent polish, which I have found I love. I've gone between gel nails and the permanent polish several times and she works with me every time I change my mind! I've brought my tween daughter in for a manicure and Jessica was gentle with her and attentive. I haven't tried a pedicure yet, but given the service and attention to detail she has given me over the past almost year and a half, I can't imagine it would be anything less than top notch!

I have been a client for almost 9 months and have been nothing but extremely pleased! My lashes…read morelook incredible. My schedule is extremely busy and not having to take the time to deal with my lashes in the mornings and evenings is amazing. Also, The attention to detail has been unbelievable! I am a forever client! Teri H.

From the owner: Specialize in Eyelashes, eyebrows, waxing and facial read more

Only one star because I have to. Cathy ruined my hair. Then insulted me and refused to help remedy…read more Bottom of the barrel.

Ashley Rigby is a great stylist here! She is amazing and does what you want with great input !read more

Absolutely the best value for lash extensions, microblading and skin care in Downtown Dayton. High…read morequality products and amazing customer service.

I was in the area briefly for business and I decided that I'd look for a place that did eyebrow…read moretinting. I found the beaute box on Yelp and decided to call. Lisa told me that an appointment would have to be made in order for me to be seen, but I explained my situation to her and she was nice enough to fit me in. I fell in love with this place as soon as I walked in the door! Lisa's customer service is awesome and her work is impeccable! I originally was there for tinting, but she was done so fast that she had time to do my lashes before her next client arrived. If I ever return to the area I will definitely make my way to the beaute box!

Loved this place until I tried to cancel an appointment. Was unable to make it due to being in the…read morehospital and still was charge $85 for a no show after trying to call and explain. I understand 48hrs notice for cancellation, but things happen sometimes. Oh well. I'd still recommend, just won't be returning myself! Beautiful place!

Korean Fire & Ice Facial…read more This was exactly what I needed! The facial was so relaxing, and my skin feels incredible. You can tell they truly care about their clients and the quality of their service. I left feeling refreshed, confident, and already planning my next visit, In May. Thank you ShaTerra

Their $200 NONREFUNDABLE DEPOSIT policy is very bad business practice…read more I had an appointment with Shaterra on a Saturday. Called on Tuesday to cancel as had other obligations I could not get out of. Was told my $200 deposit would not be reimbursed..... $200 !!!! Called, talked with Shaterra and she would not consider my difficulty in having to cancel. A good business owner would have at least given back part of deposit. This is wrong. I cancelled in plenty of time for her to schedule someone else. I understood if I cancelled 48 hours before appointment,-- which I did - -I would get deposit back. I have used other permanent cosmetic companies, and no deposit was ever required. No "punishment" for cancelling either. Terrible policy and unwavering owner to not give MY money back. Do not understand all the positive reviews. Would never use this company.

I can't recommend this spa enough! Their deep tissue massages are truly the best I've ever had. The…read moretherapist is incredibly knowledgeable, professional, and skilled at finding and relieving muscle tension without making the experience uncomfortable. I left feeling completely refreshed, relaxed, and pain-free. I also get my eyelash fills here, and they are consistently flawless. The lash technician is an expert who takes the time to create a full, natural-looking set that lasts and always looks beautiful. The attention to detail and precision are unmatched. The entire staff is friendly, welcoming, and highly professional, and the spa is clean, relaxing, and inviting. If you're looking for expert therapists who genuinely care about providing exceptional service, this is the place to go. I always leave feeling pampered and looking my best! I have going to this location for 3 years and I make my appointment online with ease.

I booked a Swedish massage. I told her medium to light pressure and had to tell her to stop 4…read moretimes as she was causing me to have muscle spasms. It was painful and I told her. When she asked me to turn over, I couldn't understand her so I asked her if she wanted me to turn over and she gave me an attitude. When she was done she just left. I gave her a tip but probably shouldn't have. The ceiling looked nasty and the massage room was cold. No warm blanket and no bolster for the ankle or knees.

Lisa is the esthetician who waxed my brows. She's patient and professional, doing a great job!read more

I have loved using this brow bar for sometime now but I hated it was only available 3 days a week…read more I was elated to find out when I stopped in today that it is now open 7 days a week. Great! The was products used never irritate my really sensitive skin. Plus, wait for this...they cover my red skin with concealer so I can go straight back to work. Although you don't need an appointment you can call and get one. I hope you get Amanda she did a great job and was super patient when my little had to potty between eyebrows. Great service, great conversation and looking forward to coming back ANY day that works for me!