I've been using their service for over a year and will be a client for as long as they are around…read more They are punctual, courteous and very respectful of our home. They always are mindful about any pets and give great instructions on how to handle them (even though we always have our dog in doggy daycare for pest control application days, just to be safe!) Overall Very responsive and had great communication throughout the whole process. I really appreciate all the options of application frequency with different costs and we get to chose what works best for us. We were really happy with the cost and value we get from it. As far as results, also can't say enough nice things. The little bugs that were bothering us are nowhere to be seen.

I have used City & Suburbs twice now over the last few years and cannot recommend them enough. Matt…read morerecently serviced my home and was thorough, knowledgeable, and so considerate of my situation. He was prompt in getting back to me and accommodating with my work schedule. His prices are more than reasonable given the invaluable service he performs. Top tier service!

Haven't used them for pest control but I received great customer service when I stopped in recently…read moreto have a bug identified. I'd found an insect in my cat's bed and was nervous it might be a bed bug although it didn't quite look like photos I saw online. I put it in a jar, brought it into the store and an employee examined it under a microscope. She told me it was just a harmless insect from outside and showed it to me on a large chart. So grateful this saved me thousands of dollars in exterminator fees.

The only reason they don't get one star is because the technician who came to my house was…read morethorough, friendly and always did a good job. I woke up today to steady stream of ants all over my counter near the stove. I called for an appointment on May 4th, and was told that they couldn't come to May 13th. . I know it may be the busy season, and that I'm not the only customer that they are sitting around waiting to serve, but having to wait 9 days seems extreme. I was influenced by the other reviews. The 81 year old woman who owns this place is too old and out of touch with today's business environment. Go elsewhere.

He accommodated me and my bedbugs are gone. He was sensitive to my needs. He also educated me on…read morehow to prevent future bedbugs.

My daughter was hearing some critters scurrying around in the ceiling of her upstairs rooms. She…read moresays it was mostly in the morning. I was trying to help her find an exterminator to help. I decided to look on Yelp, because they have helped me find contractors before. I chose Pest Medics because they responded within a hour. They also (responding through text) told me their range of pricing and could come out the next day. I'm assuming Javan is the owner of the company. Him and another worker came within their window of time. They were very cordial to us as they entered. They listened to my daughter explain the issues she was having. They walked through the house (inside and out) inspecting where the critters could be coming in and out of. They finally found one of the entry points near the roof. They explained about the one way gate like thing they put up to let (we think it was squirrels) out, but could not get back in. My daughter was impressed that there was not cruelty to the animals. She just wanted them out of her house. All in all, it took the a total of 45 minutes to complete the job. Not mentioning the price, they charged the top of the range they gave her. There was no paperwork to show what was done. Just a receipt for the job (on her phone) and a 30 day verbal guarantee for the work they had done. This is were the stars started coming off!! About a week had passed and my daughter was still hearing squirrels in the roof. She called Javan and company to come back out because the problem was still there. They made a appointment to come back two days later with a no show and no call. My daughter call them within a half hour left within that window of time they were suppose to have come out. Javan telling her he got tied up with another job and could they reschedule. He knew he was tied up before that phone call. It is to easy to text or call someone. That is so rude, to waste someone's time....looking for you to come. They did reschedule though. The same thing happened again, only this time he called her when there was only a half hour left with in his scheduled window, saying he needed to reschedule. At this point we felt he had her money, so she goes on the back burner. After a few harsh words, he followed up and showed up soon after. They reinspected her property, sealed in some additional entery points. Later, came back to get their cage and seal in the entry points in the roof. Seems like the problem is solved. I don't like giving bad reviews, but they wasted her time twice. They didn't do a bad job, just be warned if you decided to go with Pest Medics.

Found Susan based on other reviews and booked her after discussing my needs. She was attentive and…read morecommunicative throughout the process, and her prices were reasonable. I was very happy with the service I received by her team.

Wasn't equipped for my particular job (exterior high ladder work) but returned my call promptly and…read morerecommended someone who could. Spoke with Susan herself and she was great.

Good work and generous warranty on the service. Price is very fair, and the problem was eliminated!…read moreHighly recommend.

Very happy w/Tom's results. He was timely, gave expert advice, & got rid of our ants (multiple…read morecolonies upstairs, downstairs, in walls, kitchen tiles, in the dog food dish, etc.) at the best price out there. Warranty great but his work was so good we didn't need it. Thanks Tom!

wonderful service, they got rid of my racoon problems. A Little Pricey but well worth the price…read more Timely and efficient service. Very reliable.

Joe runs a dependable pest control business. He preformed the initial work. He is returning to…read morecheck for any additional entries and set more traps and spray entire interior and exterior of home. He kept me updated on his arrival time. He also followed up to see how work is going. He will return April 17th which is part of his service agreement. I highly recommend Joe. Great prices. Also adviced me if any possible other issues and gave free estimate.

I have 4 properties under contract w Orkin. They never show up for scheduled appointments, but they…read moresend emails saying they've arrived. when you call corporate, they say the appointment was canceled & you have to talk to the local branch. The local branch doesn't answer their phone or respond to emails. They have me on autopay, take my payments on schedule, then send me a past due notice. Orkin is nothing but a scam!

I waited on hold to make an appointment for 10 minutes then was disconnected and had to call back…read moreand had to wait another 10 minutes on hold... Then they called to cancel my appointment. I have been on hold for 20 minutes now trying to reschedule. I am going to find another company that actually respects their customers.

They are prompt, fast, professional. They explain everything, from the pesticides to the billing…read more Definitely recommended.

Came over within a couple of days. Good and honest service to get rid of rats! Reasonable pricing.read more

I have used Hillmany times and they always have come promptly and been able to solve my problem…read more. I'm A real estate agent and I've called them for various problems from fleas to mice to snakes. I highly recommended them.

John is the utmost professional, I can't say enough about my experience dealing with him. I…read morecontacted him about termites, he came the next day and did an inspection. He taught me about carpenter bees and termites, I don't have either! After spending about 20 minutes at the house, he didn't charge me for the service call!!! I highly recommend him!

It is so rare to find a company that operates with this much heart, honesty, and professionalism…read more From the moment John stepped inside, we felt in good hands. John came out to treat our termite issue on short notice; he truly went above and beyond what I expected without added cost, and it's clear he truly cares about the people he serves. Elite Pest Control Philadelphia is more than just a service--they are wonderful people who happen to be experts at what they do. If you have any pest issues at all, do yourself a favor and call John at Elite Pest Control Philadelphia. My family and I couldn't be happier. Thank you so much, John! You are truly the best!

We were very happy with this business. Very friendly, polite. Helped solve my problem Will use…read morethem again