We had the slate flooring in our home cleaned and sealed after a pipe broke and flooded our home…read more Once all reconstruction was completed, the floors were done by 805. They did a stellar job and the floors are super clean. Communication was great and everything went well. The insurance company paid for the job, so I'm not certain what the costs were. They did pull some paint off a door where they taped up some protective plastic sheeting. I'll contact my GC to have that resolved.

I reached out based on the Yelp ratings, which seemed stellar. Shocked at the experience…read more First off, we scheduled a date and time for the estimate. After nothing for 30 minutes past the time, I call and they said they would be there in 20 minutes. Shows up one hour past the scheduled time...it happens, I understand, but maybe you should at least apologize and give me a heads up? Apologizing after I call you out is not comforting. Very nice in person, Takes measurements and discusses. This was a Friday, so I understand we might not get the estimate soon. I'm told, if not this weekend, I'll get it to you by Monday eod. No worries, that's reasonable. Heck, it can be any day, just do what you promise. Monday nothing. Tuesday nothing. Call Wednesday. Says I'm really busy, No apology until I call them out on what they promised. I didn't set the expectation, they did. I tell them, if we don't even have a contract and you're being like this, what am I to expect? Next day, I get a text about the room to be done, is it upstairs or downstairs, and the bathroom, is it being done? I'm totally confused, we never spoke about a bathroom and the room is upstairs. I get the quote finally. It's ~$30k more than another quote I got from a 5 star Yelp business. WTH. Looking deeper into the quote, it's talking about terracota tile and grout...we never spoke about that, we spoke what I already have downstairs, which is laminate. They even stated, that's a manufactured piece we can't get anymore but we can get something close to match. Don't always believe Yelp reviews, but I'd believe this one.

Have used Wassi multiple times. Always very communicative and informative. Pricing is fair and…read moreinstallations are clean. Looking forward to using him again

Our experience with these guys was a bummer all around... Mo…read moreassured us they could closely match our existing wood floors, which is why we hired WFG for the quote provided (about 30% higher than our avg quote.) The floors are a completely different color than our existing older hardwood. I understand that the match was never going to be exact, but I am disappointed in how far off they are. If matching aged flooring was never possible, they should not have set our expectations otherwise. When I asked Mo if he thought the color was close, he said they were "maybe 10% different", which I believe was a dishonest answer. The floors are also extremely soft - just lightly pushing a finger nail into them leaves a dent. My guess is they bought cheap planks, made of young lumber that is not as strong as our original floors. The planks were not sanded well either, the surface has bumps that can be felt even with the finish complete.

We purchased carpeting and Pergo flooring through Flooring 101 almost 15 years ago and we were so…read moreimpressed with them at that time that we knew when it was time to replace our carpeting recently that we needed to go back to see them again. Josh was working the day we went in the Ventura store and he was extremely knowledgeable and helpful so it was pretty much a given that we'd go with them again. It took quite awhile for us to decide on the carpet color we liked so we stopped by the store a few times to pick up different samples from Josh and he was more than patient with us while we were in the "deciding phase". Once we made up our mind, he made the process so easy and quickly got our place on the install schedule. While at the store one day, we also fell in love with a beautiful vinyl that looked like tile so we purchased it to have our kitchen flooring redone. It was two different teams that worked on our flooring, one for tile and the other for carpeting, and both teams were excellent! Thank you to Josh for making this tough process so easy for us! Oh, we did do some checking around at other stores just to make sure we were getting a great deal and we didn't find anyone else who impressed us as much with his expertise and customer service and his price was more than fair! We highly recommend Flooring 101 and even though I'm sure all of their employees are great, we only worked with Josh and couldn't be happier with his service.

Erik Teagarden was most helpful and I was able to find a good wood flooring for my townhome. One…read morethat fit the already existing cabinets and wainscoting. The installation was grueling as the ceramic tile had to be removed before the manufactured wood could be installed. The crew did a great job! I get a happy feeling whenever I come downstairs.

Jerry and Joey were fast, efficient and professional. They did an excellent job cleaning our…read morecarpet! Just wow! They were a pleasure and we appreciated working with them. Will definitely call them again. Highly recommend citywide janitorial for Carpet Cleaning.

Jerry is super professional and efficient. This is the…read moresecond time we used him to clean all the carpets in our house.. We have 3 big dogs so there was a lot to clean. He does a fantastic job at a very good price, Honest, reliable and dependable. Great Ojai resource.

We recently had Timeless Floors come to our home for a quote on kitchen backsplash. Initially,…read moreJackie, an owner was pleasant to deal with. We picked out the tile, an order was placed, and waited for an install date. When the workers arrived, they were friendly and quick. One day install. Then came the issues. When I tried to reinstall the plugs and face plates, it became obvious they would not fit flush as the tile created a gap between outlet and outlet box. An employee offered a solution that did not work. When I called Timeless, they quoted me up to $450 to fix the issue. An issue they created with the install. After multiple 'heated' calls and a lot of finger pointing, they sent someone from the office to fix the problem. I actually had to research a solution and purchase the necessary parts myself! I understand construction projects can and will have issues. What sets a good company apart from a bad or mediocre company is how the problems are resolved. When I brought up our issues to Timeless, I got nothing but pushback and a condescending attitude from Felipe, a co owner. In the end, they sent someone that fixed the issues. Had they initially accepted responsibility and sent someone out, this review would not have been posted. Curious as to why Felipe, an owner, inspected the kitchen to give us a quote and never once mentioned that this may be a problem! So after the job Timeless Floors did with our backsplash, I'm rating them mediocre at best. Read all their reviews! Note after owners comment: Jackie, there was never any extra electrical work needed! The installers removed the outlets without disconnecting any wires. They were not electricians! We only asked that they be installed back as they were before the backsplash was installed. After some research, it turned out to a fairly straightforward fix but did require a specialized tool that I did not have to enlarge the opening around the outlet area. Total time Joey spent fixing it - less than an hour! And again, nothing Joey did to reinstall the outlets correctly required an electrician!!

Timeless Floor Company installed several linoleum floors for me. They have consistently proven to…read morehave a wide selection of materials, great service, reasonable prices, and skilled installers.