First of all, I have to stop myself from crying because the staff at this O'Reilly's is beyond…read moreamazing. My car literally broke down in their parking lot. Ty Tiggs literally came outside to help me figure out the issue in the cold, windy rain. To say that he (Ty Tiggs) and Michael Holly were only doing their jobs is a pure understatement. The crew at this store went "OVER AND BEYOND" to make sure that I got my situation handled. At no point did I ever feel like I wasn't the priority. Even when other customers needed their help, they were able to assist them while still taking care of my needs in an exceptional manner. You can't tell me that they aren't ANGELS IN DISGUISE. I am never going to another auto parts store except this one. You DEFINITELY have a customer for life! I don't care if I move out of the city. I will order from them online. Customer service is everything, especially when life is getting tough. O'Reilly on Chardon is the #1 Auto parts store in Ohio....HANDS DOWN! Store #4565 #Daughter of a Mechanic

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My issue isn't with repairs, as I did not have a chance for them, but estimate and evaluation. Last…read moreyear I unfortunately hit a deer with my 12-year-old car, causing a broken headlight, dented fender, and dent in the hood. (The deer ran off; hopefully it lived). D&S had the car around six days but evidently did not remove any parts. They marked it up and notified my insurance company that the entire front end would need replaced and repainted, more than doubling the estimate, and making the car a total loss. I do not understand why they did this, other than they appeared very busy with more lucrative repairs, but I am speculating. In any case, it put me in a bad spot, as my insurer wouldn't consider my getting another estimate, and other shops wouldn't accept a customer paying out of pocket. Around that time, a family member became very ill, so between hospital visits and assorted life things, I bought a new headlight, a used replacement fender, various clips, nuts and bolts, and repaired it myself (for under $500 with a fair amount of learning, but I still have the slightly dented hood). It passed the state inspection (with compliments, even). For a while I was concerned the car would come apart like the Bluesmobile, but it's been solid. And while I'm proud I managed it, my experience with D&S Chardon and the position they put me in added a few frustrations during a difficult time.

I've been there twice in the last week to pick up my car and BOTH times the new panel was not fit…read moreproperly to the vehicle. The first time, the new painted plastic panel was off by 1/4" and obvious from 10 feet away. The second time I went to pick it up, the 1/4 gap was corrected, but the panel was gapped on one end and bulged/squashed on the other. Certainly NOT a proper fit. Ok, just got back. They made it right and were very apologetic. Most of the front-end is held on with plastic clips and they were able to get it adjusted to a satisfactory point. Nice folks, but I was pretty fumed about going back and forth 3 times. In the end, the paint matches perfectly and they made it right.

I called last night and asked if they had the Samsung S20 Ultra, the girl on the phone said they…read moredid, 10 minutes later I arrived from another Verizon store,30 minutes later and after having one of the most amazing experiences buying a phone I went home very very happy, the girl at this store her name is Morgan and she is awesome.

DO NOT USE GoWireless!!! Travel as far as you have to to use a Verizon Coporate store. GoWireless…read moreis a ripoff and sells you protection plans and do not deliver on the service of the plan. GoWireless is a sham of a company. Again.........DO NOT USE THEM. We purchased 4 GoAdvantage screen protector plans at $79.99 per line. We were told that the protection is for as long as we have the same phone numbers associated with the plans. We then go to the CHARDON OHIO store to use the plan to replace 2 cracked screen protectors (mind you that we purchased the plans 2 years ago and have not used it yet), the girl in the store (who seemed to be annoyed that we were there and interrupting her personal call). tells us that we are shit-out-of-luck, because they do not carry the screen protectors that fit our phones, and also goes on to say that the prior manager new that the plans were worthless. She also goes on to say that we would have to upgrade our phones if we want the protection. Duh......how did I know that she was going to advocate for an upgrade that we do not need......Duh..... As I stated before, go to a Corporate Verizon store......and STAY FAR WAY from the Sham company GoWireless.

As a thrifter all 3 of the Discovery Shops are regular stops when I am out and about. The Chardon…read moreDiscovery Shop is always fun and interesting. Located in a small shopping plaza, the Discovery Shop gets great donations so it is always worth checking out for housewares, art, decor, clothes and furniture. I almost always find some interesting items including wood carvings, shirts, suit jackets, shoes and assorted other items. Recently the shop acquired the store next door and have expanded with more furniture and other larger household goods. Each week they have a half off color and then the last weekend of the month the whole store is half off. This Discovery Shop often has some very high end items that are really impressive. If you are thrifting and looking for better items a would strongly recommend the Discovery Shop, even better the money generated from the shop go to a great cause. The volunteer staff is always friendly and helpful. Plus if you sign for every $100 you spend you get a $10 credit, so over time the prices are even better then listed. Go and check them out.

The prices are what to expect t a thrift store none of this ridiculous GoodWill prices...plus the…read morestaff are super friendly.

Davia was amazing !! She took the time to help me out even though it was closing very soon…read more Appreciate phenomenal workers like herself ! Loved the products she showed me , made sure to give me lots of options and was very knowledgeable. Thanks !!

From the owner: Sally Beauty at 255 Meadowslands Dr in Chardon, OH is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!