Love all the vendors in this shop! Beautiful home decor, stunning vintage/antique finds, creative…read moreupcycles and unique artisans. Best place to find that perfect gift, I always find something.

Wonderful Shop with great customer service of yesteryear. A little bit of everything from…read moreAntique,Vintage, MCM,Retro and newer items. Unique selection and Great Pricing.

This consignment store reminds me of a specialty boutique. I walked in to the store and was…read morepleasantly surprised by the aroma and the neat displays! I was shocked by how many designer items the store featured-all at great prices!! This store is amazing and adorable all the way around. I also learned that the owner hosts a "Ladies Night" at the store every month, where refreshments are served and ladies have the chance to network, enter drawings for gift cards to the store, and kick up their heels. Truly fantastic and highly recommended!

Love this store! I find the cutest name brand hoodies, leggings, jeans etc. And their stuff isn't…read morecrap, like goodwill or salvation army. Yes, some of their prices are high for a thrift store, but I find better, cheaper used clothes there, then somewhere like Gabes. You just have to know your brands & know what your looking at.

There was a huge selection of EVERYTHING. The employees stocking the shelves didn't seem very happy…read moreor friendly, and although their inventory is massive, their prices were roughly double compared to other thrift stores. For example, we got a pair of Abercrombie & Fitch jeans at Goodwill for $5.35, but similar jeans at Savers were more than double, which is still a good price, just not as good as other places. Net time we're thrifting, we will still go here, but only if we didn't find something at one of the other places.

Nice store with a good selection of home goods. I did not look at clothes, but I noticed that they…read morearen't color coded like some stores. The shelves are not stuffed and cluttered. Items look clean. I like this store. I would suggest to clean the dirty adhesive off the floor from the Covid directional arrows. That maintenance would really make the store look extra clean.

(This is a pre-Covid review - I haven't been there since March, 2020)…read more Nice set up, clean store. Most employees are friendly. Have had issue with the wrong color posted and they have not honored their mistake. My issue for not giving 4 stars is that they have significantly raised prices over the past year. I think it's crazy to be charging $8-10 for a basic men's shirt at a thrift store (not even a new shirt!)

Found table we were looking for at great price. Also found terrific couch for my office. And to…read moretop it off got a set if books we wanted at an auction that nite. Oh yes,they took our table on consignment. Overall a great experience.

Great selections of furniture, well organized clothing (by color and size) and high end brands…read more Excellent customer service too.

I stumbled across this shop recently, and I was very impressed with the product selection and…read morefriendly service. They offer a wide range of styles, sizes, and materials as well as basic tools for beading. They carry wooden needle cases which I had struggled to find last year. There is convenient free parking in front. Highly recommend!

I've been to this bead shop on multiple occasions and always find everything I need, plus things I…read moredidn't know I needed. They also feature local bead artists and designers. They also offer jewelry making classes. Love this shop and highly recommend to everyone.

Volunteers of America Thrift Store in Willoughby is one of my favorite places to thrift when I am…read moreEast of Cleveland. This store is large, clean and well organized with a great staff and is always fun to shop at. Every week there are two discount colors, one is half price and the other is 75% off, which makes for some great deals. Prices overall are very reasonable and the selection is very good. The store is strongest for clothes and shoes, I have found many great and interesting suit jackets and dress shirts, including some colorful tux jackets. On my most recent visit I found a high-quality mesh motorcycle jacket for $10 and a really nice pair of Rockport shoes for $2.50 with the discount. The selection is always diverse with plenty of quality brands and items. You can usually find a decent amount of items that are the discount color even in the middle or end of the week. The store also has a nice selection of electronics, kitchenware, art, décor and bric a brac. I always seem to find some interesting items and spend quite a bit of time looking around. I have found plenty of items that I would not expect. The real jewel of the store is up front by the registers, they have glass cases with great jewelry and behind them shelves with higher end items that have been donated. If looking for some higher end items this is the place to check out. VOA Thrift is a great place to thrift, shop or just check out. The store is open early and late which allows for thrifting even if you have to work during the day. Definitely worth checking out.

Volunteers of America is a new-ish addition to Willoughby's shopping plaza occupying the former Big…read moreLots space. The store wasn't my initial destination. In fact, I was planning to go to TJ Maxx. I detoured once I saw this store. I love North Olmsted location and was hoping for a similar shopping experience. STORE: The store has a lot of open space and sufficient room to roam. The front of the store has staging - cute women's fall outfits (like orange and corduroy skirts, and fall sweaters). There is also a table setup with Thanksgiving inspo. You'll also find clearance racks at the front of the store. The remaining space has clothing, accessories, sleepwear, books, home decor, and glass stand with jewelry. The store is well organized so that you can easily dig for treasure. If you're familiar with the North Olmsted store, expect for this one to be more modern. However, it has less space and inventory. Also, significantly less deals. INVENTORY: The inventory here is a mix of quality finds and things that lived in the attic for years. Some things are like new (like clutches and purses). Other things are really wrinkly and dated. The prices at this store are outrageous. The North Olmsted location has some finds for just few bucks which I can always justify purchasing. Here I found some surprising prices like an empty bourbon bottle for $5.99, clutch for $7.99, and other strange pricing. Simply put, you can go to competitors' stores around the area and procure new merchandise for less. The inventory is final sale - no refunds or returns. I will say that the book inventory here is well organized and pretty diverse. Lots of pretty good books for adults and children. You won't find best sellers but there are some recognizable titles. MY FINDS: I was interested in a few things. I was eyeing a brown purse but could not justify $9.99 for a used find with no brand name. I purchased a few things: two books, one scarf, and a beret. The scarf was Russian style and gorgeous. One of my items had a tag sale and I got a few bucks off my purchase which was nice. SERVICE: Service is not too friendly. I interacted with a few associates at this store and none were nice. The checkout associate observed me looking at scarves for a little too long indicating that probably there is some loss prevention issue at this store. I didn't appreciate that. PARKING: There is a spacious parking lot at the front of the store. At the time of this review there was construction and obstructions. If you go on weekends, there might be challenges associated with finding parking spots. The shopping area has a cluster of popular stores. I haven't yet decided whether I'd visit this store again. Probably more negative than affirmative. I wasn't satisfied with the value, quality of merchandise, and service. I might stop in the distant future to look for books.