We called and they were very helpful in getting him in the next day. We brought our frail cat in to have him evaluated. Dr Robin was very professional and so compassionate. We were advised to do X-rays and consulted on everything and the staff were very supportive My cat was diagnosed with Lyme Disease, Pancreatitis, constipation, dehydrated, 3 fused backbones making it impossible for him to walk. We chose to put him at peace. I would definitely recommend this veterinary care hospital. Thank you Dr and all the staff for your support. read more

My ferret Mouse had a mass removed and she recovered quickly. Dr Elms and her staff are amazing! They are knowledgeable, professional and very friendly. It is hard to find a veterinarian that sees ferrets and other pocket pets, but she does! The prices are amazing as well! I highly recommend Dr Elms!! read more

The Cat Hospital - This is our sweet ferret Mouse. - Veterinarians Near Me - Manchester, Maine

Brought my cat in with a runny nose and after one visit he is better with more energy, versus 5 visits elsewhere and getting told "that's just how he will be for the rest of his life" by the other vet. Taught me a bunch of info I didn't know on how to extend his life and make him a happier and healthier kitty. Very Very knowledgeable when it comes to cats and I recommend them to anyone that needs care for their cat. read more

The Dr. and staff were amazing during what was a very difficult time. I will always be grateful for the care and support that they showed.

My 16 year old cat came down with symptoms that included vomiting and stopped eating and drinking over the September 27th and 28th weekend. I called several vet clinics on the following Monday morning, including "The Cat Hospital". No one answered at The Cat Hospital, the booking program at Atlas Urgent Care was taken off-line due to high demand and I couldn't call until after 12:00 pm. I called several other veterinary offices in the area and no one was accepting new clients, my previous veterinarian would not take on this pet. I was told to call PetMedic Urgent care in Freeport by at least one of these clinics and was able to find it's webpage. They also had an online appointment booking page and I was able to book the first available appointment for 12:30. I traveled from Sidney to Freeport and they were able to assist me right away. Standard chemistry and cbc with differential was performed that indicated an infection or inflammation that involved the liver, elevated liver enzymes, elevated bilirubin, as well as elevated neutrophils. They also suggested an ultrasound to find out if there were any tumor masses in the liver or biliary obstruction. They had a sonographer coming in that afternoon for another patient and they offered to have her done as well. I stood by for the rest of the day in order for them to do the ultrasound and get a preliminary diagnosis. They found biliary partial occlusion with an inflamed liver, pancreatitis, and IBD. They sent us home with an antibiotic, prednisolone, and was told to follow-up with my veterinarian or contact them. I tried again to take her to my regular veterinarian, but they decline saying they were gradually phasing out the business for retirement. I had taken my other cats there but, this cat had not yet been seen before by my vet., They recommended The Cat Hospital or a veterinary service in Winthrop. This time, I was able to get through to The Cat Hospital and make a follow-up appointment with them for Friday of that week. I sent them the laboratory and ultrasound results from Petmedic Urgent Care via email. The appointment went well, they showed me how to give subcutaneous fluid IV fluids, gave me three transdermal meds to administer to her ears, and provided another tablet to help improve her liver condition. More lab tests were performed checking her liver enzymes and a more specific test for pancreatitis was performed. All results were abnormally elevated. There were two other medications they did not have on hand which she had me order through "Chewy". One of those was Mirtazapine, a tetracyclic antidepressant known to stimulate appetite. I administered these meds as the vet had instructed. The ones from Chewy were started on Tuesday, four days from the initial visit on the Friday before. Her next appointment was the next day on Wednesday. She still was not eating at this point but, she was drinking some. Her follow-up enzymes had gone down by at least half and the test for pancreatitis was back in the normal range. She still wasn't eating on her own, I had been feeding some food with a syringe which was provided by Petmedic the week before. The vet had given her her SubQ fluids and the antibiotic pill for me and I gave her the transdermal meds once back home. No changes in medication had been indicated by the vet. She started to exhibit ataxia, lethargy, and limpness later on in the evening. The Cat Hospital was closed, leaving me no other choice but to call the Emergency clinic in Lewiston. I explained what had been going on with my cat from the beginning and I told them I was concerned about the mirtazapine. They told me to bring the cat to them but, I was unfamiliar with the Lewiston area. It was also getting late at night. They said I could either wait until the next morning to go to my own vet the next morning or bring the cat to them. I decided to wait which turned out to be the wrong decision. She died in my arms after gasping for air at approximately 3:30 am the next morning, Thursday October 9th. Upon reviewing the side effects of this medication on-line, I discovered that cats have been known to have tachycardia severe enough to cause death. She showed signs of difficulty breathing, tremors, ataxia, dilated pupils, disorientation, and extreme lethargy. These are all signs of mirtazapine overdose. I also discovered on-line that there was an antidote called cyproheptadine. The vet from The Cat Hospital had instructed me to give the full dose of this medication. The on-line instructions are as follows: Use caution when giving mirtazapine to cats with kidney, liver, or heart disease. The drug is metabolized more slowly in cats with kidney disease, which can lead to higher drug levels. She knew the cat had a compromised liver. I was providing care myself at home that should have been in a cat hospital. If I had known fully what to look for or what to do or had even left her at a reputable hospital. read more

I wish I had seen these reviews before coming here... I had scheduled an appointment online for today at 9:30, but was told it was a drop off clinic only and my appointment did not mean anything. I asked when my cat could be seen and was told no estimate could be made. I asked if there was a general time frame, 2 hours, end of day, etc, was told "no estimate could be made." The entire time I was there I was treated like a second class citizen and felt very uncomfortable. Eventually I (thankfully) got so uncomfortable I changed my mind about having my cat seen there and left. If you are looking for a clinic to take your vet to I highly recommend finding literally anywhere else and read these reviews first. All 1 star reviews might mean something... read more

Took my cat in for pre-surgical exam and they were able to get him that day for neutering which helped tremendously with my hectic night work schedule. They got him in, completed the procedure and he was ready to go in a few hours. He did well and recovered nicely. He was back to his active, lovable self in no time. read more

Not so hot. Got my cat fixed here and would not go back again. They wouldn't let me come in because of the pandemic, but didn't answer the phone or tell me when to come back. So I dropped him off first thing in the morning and then waited around all day (I live far out), and picked him up right before closing. My poor cat looked awful!! He was beaten up-looking and stressed from being there all day, and still dopey from the procedure. Why didn't they ask me to drop him off in the afternoon if they weren't going to take him til evening? It wasted a day for me, and the cat was worse for the wear. Plus, the screwy drop off like that left me no opportunity to speak with the vet at all, and it felt intentionally orchestrated to be like that. Generally I didn't feel that they were caring or the type of place I'd want to go back to. read more

The staff are unprepared, and unreliable. Albeit they are kind and caring but when it comes to a vet I'd rather them know what they are charging me for and know who I am and the history of my cat. The pricing is quite expensive with a castration at $230. They lost the medical records of one of my cats, and half the time had no idea what was going on. The vet is obviously very knowledgeable about cats and is kind but lacks the resources needed to have a professional establishment. read more

My ferret Kitty has had surgery there twice now. Once for a tail Chordoma and just recently for a mass on her leg. Robin was amazing with her and us both times. She is compassionate, knowledgeable and truly cares for your animal. She has given me so much knowledge over the years for my fur babies. She will do what is best for your animal. She will explain everything to you every step of the way. The office staff that is there are very friendly and the techs that helped with the surgery are wonderful indeed! Robin has been my ferrets vet for many years and I can't speak highly enough of her! She truly has a heart of gold! read more

I'm apparently a bad cat owner and the root cause of him having diarrhea for two years because I gave him dry food. Good pet owners in this vets mind only give wet food. Switching from dry to wet and giving meds (which we just found out ARE NOT to be given to cats orally and can easily be given via their ear with a paste) didn't work. I paid $850 for no answers and just bs. Awful vet clinic read more

I used to use this vet when it was under the previous ownership. They were great, let you go in with your pet, called with updates in a timely manner, and were very personable. Since they've taken new ownership, you wait in your car to drop your cat off, cant go in with them at all, receive zero updates throughout the day, even when you call, dont get any answers until you get ready to leave when they slap you with an astronomical bill. When you tell them your cat has anxiety and you would feel more comfortable going in with them, they tell you they can't do that. My cat had an enema, and they didnt even look at her mouth when that was the main reason I went, and charged me over $900, to then call me and needed to add another 200 for a medication that I was told was included in the original $900 total. Please!!! TAKE YOUR CAT ANYWHERE ELSE!!! It makes me wonder what goes on in there, since there are zero updates and no one gets to take their animal inside. read more

I called the veterinarian I've used for several years for multiple pets. Some years I had 8 cats. I said that my cat needed to be seen and explained the reasons why it was urgent. The receptionist told me that they were full that day, Friday. They could schedule to see my cat the following Wednesday. I said that she couldn't wait that long for care and that I would take her to Brewer Emergency Veterinary Hospital. Fortunately the receptionist suggested I call The Cat Hospital saying it was closer and cheaper. I called The Cat Hospital, provided the same details and was told to come over. My vet sent 10 pages of records for my old girl. The vet saw her right away. She suggested that it could be one of several things. She recommended taking the process in steps so that I didn't waste money on tests that might have been unnecessary. What a relief! The techs and other hospital staff were very patient and caring with both of us. Even though I told them she wouldn't eat, they set down a dish of cat food for her. About 20 minutes later, she finished eating that portion of food and was provided a second meal. That too was gobbled up. The tests and procedures identified guided the vet's decision making. The meds she provided for her ears were tolerated. The prior meds caused us to have fights. The IV fluids, normally $50/bag were given to me for free! I was a new client for them. I had the line and needles at home and knew how to give subQ fluids. They gave me 3 cans of the cat food she enjoyed there. They also provided me with a multi-page listing of approved high protein foods. This was really helpful. The follow up will happen in 2 weeks. If she ends up hyperthyroid, she will be the 4th of my senior cats to encounter the problem. I felt very comfortable there and don't plan on returning to the former veterinary hospital. Try them. You will be pleased with the service. read more

When I first came to the place it was nice. It was during the pandemic however things were done professionally and they treated my cat that came from the shelter super sweet and overall great experience. The second time was in 2021 (still didn't want people coming in, Understandable) this is when my trust decrease with this veterinary. Brought my fur baby to be seen for her annual check up waited two hours finally got a call from the vet and then apparently the vet decided to come outside to show me how my cat scratched her (one small scratch...) and had to be placed under a straight jacket (mind you the cat I got from the shelter is very sweet and timid won't hurt a fly, but I understand somethings can be triggering to animals) she immediately said the cat needed to be placed under gabapentin for any visits... my cat came home traumatized didn't get out of the bed until fifth day of trying to feed her. The third and final time was a couple of days ago. Reps advise that it is now in new ownership, officially can't go physically in there. You drop off your pet at 8am then expect your pet to be ready around or before 6:30pm... personally found this uncomfortable. I told them how much anxiety my cat has and receive a reply back of "*scoff* All cats have severe anxiety" when I would call to see how my cat was doing it was either a "I don't know" or "we see many cats on a daily basis" (no shit) I asked when will the vet call "oh she will probably call around 1 or 2 when she's ready"... ok... got that around 1:30 explaining that I owe $207 for the visit and that the vet would like to do more test which will cost around $650... (excuse me?! Mind you my cat came in for an annual check up...) when I asked why were the other test needed to be done the rep didn't know. I asked them to speak with the vet and waited to find out it's just for the "well being" of the cat... (Sure...$$$$) Overall , not a great experience, not bringing my fur baby here not even for the boarding. read more

Horrible. My cat had a tail accident that was urgent this friday night. I couldnt afford 1300 at an emergency clinic so waited until monday to call his reg vet. The woman who answered was so rude and couldnt get him in until friday. I expressed it was very urgent and she proceeded to be rude and say "its not my fault you cant afford the emergency vet". My mind is just blown! I am so upset its no wonder they have 1 star rating. Mind you they have been my vet for 4 years but I only go in yearly for shots. Looking for a new vet! Not to mention their exam fee is $120 which is the same as the ER vet in freeport. Most vets are $30-$60 for exam fee. Horrible customer service. read more

Great care for my 2 cats always. The Veterinarian always explains everything so that you can actually understand it, and is very personable and caring. She always calls me at home and updates me. I highly recommend the Cat Hospital. The staff is very nice too. read more

do not recommend! Brought my 3 year old 4 pound happy cat here as she was vomiting more frequently, once there she was diagnosed with a mild case of pancreatitis, I was told to feed her a high protein diet and within 3 to 4 days with the anti nausea and anti acid prescribed she would be good as new. They administered a pain med (Zorbium) before leaving to keep her comfortable. I was not asked prior if there was any reason she should not be given a strong opioid, as there are many risks associated and I was not warned of any potential side effects. Over the next 24 hours my cat began to deteriorate quickly, I tried to contact them but they had closed due to weather, and they do not offer any on call or after hours service. No other vets in the area had availability either, I had to try to get her to the closets ER vet which is an hours drive, my cat died in my arms on the drive. When I finally got in contact with them the following week they were sympathetic and suggested necropsy, but at my expense as well as having to drive to bangor to do so. They did not offer any refund on the original 500 dollar charge so I really did not have the funds to pay for a necropsy as well, so I do not know definitively what happened to my pet, but I do know she would have been better off never going to this establishment. They report google reviews to hide negativity. read more

This "hospital" is anything but what they say they are. I was at the mercy of them after I adopted my kitten. I called them on February 13th 2023. They told me they happened to have "some time" in the afternoon because they got through all of their morning appointments. You have to call them from outside, they bring the paperwork outside, take your pet and you do not get to go in. I got a call within 30 minutes from a woman who started the conversation that "I shouldn't own a cat" and asked what I was feeding him. I started both dry and wet food. She said "Oh, you are killing him by feeding him dry food". Do you know that 90% of apartment cats are overweight?!" She went on to lecture me about what cats eat out in the wild, what I should feed my cat, what they fed him there and gave me NO diagnosis of what he had, no instructions and no at home care. I was told I could come and pick him up and settle the bill. When I arrived to pick him up, I was told that I had to call and they would bring him out and I couldn't go inside the building. I asked who I talked to on the phone because surely it was not someone as professionally as the vet? Sure enough it was Robin Elms the VET! They brought him out, gave me some eye ointment and made me pay the $235 bill. Over the next 24 hours, he got progressively worse. I called the following day and was told by the receptionist that "that is not what they wanted" and to bring him back in. I never got a call to update me on his condition. I dropped him off at 9:45am I called at noon and got no answer, just an answering machine. FINALLY after 1 I got the receptionist again and was told, that the vet was doing "a few procedures before him" and he was in his carrier waiting to be seen. So he had been waiting for 2 hours in his carrier. He said he would be seen before they close at 6. That he could just "hang out" for the day there and I would not be charged extra. Finally, I called at 4:45 and asked for an update. I was told, they were just getting ready to call me! He was ready to go. I went to go get him and Dr. Elms was waving me to come into the building, I went in and the place was a DISGUSTING mess. It had a terrible odor and she just gave me a prescription for another eye ointment and just said I would have to get it at Shaws. Again, never said what he had or anything, never said to discontinue the current eye ointment he was on. When I got in the car, I noticed he had urinated in his carrier on his blanket and they had left him in that! They didn't even have the respect to take and throw the blanket out. I went to try and get the medication filled the next day to find out the manufacturer stopped making it years ago. They were able to special order it for me luckily. It still took 2 days to come in. In the meantime, my kitten got worse. His breathing was labored and his eyes were getting worse. On Thursday I had to bring him to The Lewiston Vet Clinic and he had a 103.4 temp and was very dehydrated! He needed several IV's and some antibiotics. They explained what he had and gave me a very detailed explanation of what needed to be done so he could get better. Along with what medications were given to me by Ms. Elms. He needed a follow up the next day with his vet which I had just got established that day as well. (They took him in as an emergency due to how bad he was) This Vet also explained everything to me and answered all my questions, I left knowing there are still caring and compassionate people out there. I am forever grateful to Lakeside Vet in Oakland and Lewiston Vet for saving my cat's life. The Cat Hospital did not help, but I feel harmed my pet and delayed his recovery. PLEASE do not bring any of your animals here. This woman does not care about your animals!!! This place was recently purchased by Ms. Elms and it is no longer what it was. The care and compassion is GONE and I hope this place is investigated. I wish I could give her 0 STARS!!! read more

When i called they told me straight forward that the vet had a few surgeries for the morning when i made my appointment. I drove to the place today and the person who came out was very nice. I was the first one to arrive there so she had asked me questions about my cat, she didnt have time to check the appointments yet before i arrived. Dropped my cat off filled out the paperwork, said i would be called later with how they will go about treating my cat. I took my cat in cause her mouth was bothering her. They never called me once. Not even for pickup. I had to call them on multiple occasions just to try to get an update. Kept getting the same answer every time. "Oh sorry your cat hasn't been looked at yet. Someone will call you soon." Still never got a call. They pulled my cats teeth told me his mouth is pretty much rotting and will need more teeth pulled. I expected his mouth was bad cause he was a stray and i havent been able to afford to take him to a vet. So when i saw people saying they are pretty affordable i was happy. My cats total for what they did was only 250 which wasnt too much. But i will have to go back in a week or two to get more stuff done which will cost around 700-1000 the vet said. I knew my cat would be expensive and damn is he expensive. But i would pay anything for that cat. Also i drove to the building around 5:30 cause no one called me with any updates on my cat at all. I called, they let me inside. I got in there it smelled like cat piss which i sorta expected but the vet was talking a mile a minute and i couldn't keep up. I feel like im missing some important information because of it but i will have no clue what it is. Also my cat was hiding when i got there he was so scared. I thought it was because he's never been to the vet before. But when the vet had me put him on the table he seemed to want to get away from the vet. I dont think i'll be taking him back there but theres also no place taking new patients till almost the summer:( read more

I was very disappointed with this place. I have a cat this is not easy to deal with when going to the vets, however I've never dealt with such a rude doctor. The staff was nice, but the doctor set the tone for the appointment. First, they won't let the bipedal in with the cat, which I find at this point a little bit of "taking advantage of the pandemic", especially when other vet's are allowing the humans to come in. Second, my cat does not respond well to crates and they required him to go into a crate (which I do not own), so they brought out a dirty crate and I requested it be cleaned before putting my cat in it. (FELV & FIV is extremely contagious and my cat has neither). He was sedated via pills, by me, prior to the appointment because they wanted his experience to be less stressful. They called me in the parking lot to say they were unable to obtain blood and would need to anesthetize him and it would be $500 for the complete appointment(including bloodwork), I declined and said I would come to the door so they would not have to put him back in the crate. I asked the doctor if she was trying to get blood from his front leg, which she replied, "no, we need to use the jugular, since we need so much blood". I asked this question, because I noticed both his front legs were shaved from the previous appointment. I used to be a vet tech and I've never seen anyone try to draw blood from the front leg of a cat, it is usually jugular or back leg. She then proceeded to say that I could come in and see how bad he is, which I did. He was fine, even though the doctor didn't quite hit the jugular clean, which I know the vein can roll, but she should have been able to get a decent "stick". She was able to draw some blood, enough for him to have his blood calcium levels completed, which was the important part of the bloodwork.(IMO). The doctor then asked the tech to see if she could get a blood draw from the back leg, she missed twice and by that time, the cat was over it. I asked if we could just send in what was necessary at this point and I went into the exam room to redress him (collar and leash), meanwhile as I'm in the room, the doctor was making comments that I was not a good fit for the clinic and asked the Tech, which responded that she didn't want to have to deal with that type of a situation again. Basically they said I was no longer welcomed in the facility and they would not be running the blood work even though the cat had been through the wringer and would have to go through all of it all over again. This is a customer service business and by the statements they were making on the other side of the door (which I said I could hear everything they were saying, and they said they know), I feel that they could probably treat the cats in the same manner. read more

Dr Wade specializes in cats only! The staff is great! The care is amazing! The prices are reasonable! The best place for cats!