Front desk staff lied saying that they left a message for my appointment being cancelled. No…read moremessage was ever received by anyone and when looking into this, found out that At Home Veterinary Clinic did not update our contact files despite being updated by us multiple times. They also left out pertinent information that I requested to be in the appointment notes. They didn't seem to take their mistakes seriously in the slightest and were also very rude and dismissive on top of that. I can't trust my pets care and safety with this type of conduct.

We needed a Vet for our dog that had gotten into something in the pond. Really bad lumps all over…read moreher body. At Home was at work still and told us they have no time and they are booked the rest of the day. This is on a Friday afternoon. They told us to call someone else. They are 5 miles down the road from us and we are a regular customer.It was a slap in our face to blow us off. I will be looking for another Vet now for our dog and cat. I don't know if this is a normal thing these day with vets,but I do know for sure this never would have happened in th old days. They used to care! (25 years ago) They would have seen my dog at midnight if needed!

I took both of my cats to Judith Herman. One, Ruffles, was elderly and was diagnosed with…read morediabetes. The other, Sebastian, was a sickly kitten that I was fostering. Judith not only professionally and effectively cared for my cats, she was a compassionate individual. She came in the clinic late one night, from a holiday party, when Ruffles seized for the first time. When it came time to say goodbye to Ruffles, she came to my home and gently helped me let him go. She sent me a card afterwards that I still have, years later. If I still lived in Maine, I would still be going to the Animal Wellness Center.

Dr. Tichy has always been a wonderful vet to our rough collie, Shelby. She's been very instructive…read moreand helped us to navigage two very important events: The first to spay our collie using the less invasive, European method which resulted in Shelby healing within a weeks time, and the second, coming years later, helping us to navigage through epilepsy with our pup. Dr. Tichy has been wonderful with Shelby, getting on the floor with her each time and working with her gently. Staff is very friendly.

Very friendly staff, Dr. Tuchy was wonderful with my fur babies who were being very naughty! I'm so…read moreglad I found them. Prices are very reasonable also!

Stay away. Far FAR away. Also, don't ask any questions even when given inaccurate information. Dr…read morewas INCREDIBLY condescending, dismissive, and rude. I brought my pup in at 3 am because of crying most of the night. He does have a known UTI with struvite crystals and a urine pH of 9. At first she wanted to do an x ray and ultrasound to look for stones. Uhh. Ultrasound would've seen both. No need for the xray. I nicely suggested starting with the ultrasound. ANYTIME I tried at all to advocate for my pup, I got attitude and talked to as if I knew absolutely nothing. I also asked if she could prescribe something to lower the urinary pH, as that would be a double approach to help resolve the infection. She threw her hands up, claimed that my asking questions and seeking clarification was "abusive" and "she's not taking that at 3 am" It's basic infection cycle. Interrupt the cycle at as many points as you can, get quicker resolve. If you need emergent care, steer clear of this place. Go right to Portland. Like she suggested we should've. First time here, and absolutely will NEVER be back nor recommend ANYONE else. Imagine claiming someone's being abusive because they don't want to answer questions as to their thought process in the care of your animal. Absolutely insane

This hospital is the closest animal hospital to the town we live in. They didn't have an endoscopic…read moretool to remove something from my puppies throat. They sent her off, while she was struggling to breathe, and told us to go to a different hospital. She died on her way. When I call to talk to the doctor he told me they don't have the tool because it's "30,000 dollars and we don't have that money" and then went into detail on what happened to her medically. As I was sobbing on the phone for my 3 month old puppy. Take the extra 20 minutes and go to Portland.

First off I have to say that I love Dr. Clark. He is great with the animals and actually listens to…read moreany concerns you may have and doesnt dismiss them so if you go there try and get him! Other than that I have had a few issues when it comes to billing, being charged for shots the animals didnt get and other charges that dont make sense and I have to say it is a pain to get them to reverse the charges so if you go there check about all costs up front and double check before handing them a credit card/cash. Also on my last visit I had someone other than Dr. Clark, I wont mention her name but she was very dismissive of any issues and spent no time at all looking at my cat. So while my last experience was iffy at best I may go back to see Dr. Clark in the future.

I want to thank the urgent care staff that took care of my dog Lola in her last moments of life the…read morestaff was very professional and caring as they valued my wishes I recommend going to Atlas urgent care for anything I am pleased with the customer service I received.

A rescue organization that cares! We've adopted several mischiefs of rats through them over the…read moreyears. They thoroughly vet applicants and what accommodions the animals would have to ensure they have a great quality of life and go to homes where people can support their little lives. We learned a lot from them about good rat husbandry and appreciate all the work they do, especially for animals often overlooked. So so so much better than going to a crummy pet store. Thank you MRR for the beacon of light you shed on little critters!

My friend and his family tried to adopt a hamster They previously had a happy syrian for almost…read morethree years till it succumbed to old age. As they are not too computer savvy I helped them fill out a lengthy application which was not a problem. They then asked for two adult non-related references (!) and then subjected the family to the most intrusive and rude boundry-overstepping that I have come across in a awhile. Never-ending emails over the course of a week criticizing the toys that they had for the hamster, telling them which food to buy, which bedding to buy, what room to keep him in...yes I am serious. If I could give zero stars I would. They ended up saying forget it and to not worry about it but really, I am upset that they were subjected to this by their adoption counselor (really a person who is fostering the animal) but more than that I feel sad for the animal/animals that could go to a loving home but instead will be stuck in foster care.

Open again post covid with new owners. They are fantastic folks and took very good care of our two…read moredogs recently. We feel very good about leaving them at Doodles! Very highly recommended.