Went in there the other day they had one I needed. The price was just like every other smoke shop I've ever been to so it was reasonable and the employee was nice and knew her job well read more

Bro this is the best smoke shop by far and the biggest! Chill vibes and loads of things to buy! 10/10 smoke shop and the backwoods are like $8.98 for the 5 pack! read more

Marissa is the best! I came in yesterday looking for a specific puffco device and unfortunately they were sold out. Marissa went above and beyond calling to the warehouse confirming they would come in the next day, and set it aside for me. The prices were not jacked up and were fair. I love this shop!!!!! read more

Fast shipment! Everything packaged nicely. They included freebies and gifts as well. Would absolutely order online again.

They are always marvelously helpful and friendly. I bought Kratom which was really quality.

Thank god for traffic. Came to this shop for the first time. It was awesome!!!!!! the two people who helped me were friendly and awesome!!! So happy I went in. Ended up getting to much stuff but that's okay. Who's ever mad at a big selection. Also they had tremendous deals. read more

Wonderful staff friendly patient and very knowledgeable. I have been looking for something for a while and they helped me find the exact thing. Highly recommend, it's a gem of a place and staff. read more

This is the only place I come for my vapes. Their buy 4 get 1 free deal can't be beat. The store is always clean and the employees are always super friendly. I don't purchase their other items but all the display cases are well cared for and everything looks to be quality. read more

While I was walking by this funny-named store, I couldn't help going in. What in the world do they sell here? Even though I don't smoke anything at all, you can still appreciate the beautiful glass work they have here. Lots of pipes of every color and variety. The staff here are super friendly and even though I don't know anything about smoking they were very patient with me explaining all these different devices. Special shout-out to Marissa and Ryan, who were working the day that I visited. Really nice people! read more

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They sold me faulty products and gave me false information. I would be careful buying anything from here.

I've been coming here for years & the last few months I've left frustrated each time. Total bummer. read more

I've been coming to this place for many many years the staff is always friendly and the merchandise is always top notch. Rght next to Dunkin donuts They have a great selection of vape & wraps and some of the best dab solutions I've ever seen. read more

The Cave Smoke Shop - Candle!!!!! - Vape Shops Near Me - Walnut Creek, California

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Sold me a Baton vape. It came with two refillable pods. They said they were out of additional pods but they were going to receive more pods early the next week. Returned next week and "something went wrong" the pods will be in later this week. Returned and same story. It has been over three weeks and five trips to see if the pods had arrived. When I went in yesterday they said the pods should be in next week "sometime". So they have sold me a product I cannot use. When I asked who the manager was, the clerk said there is no manager - "we are all managers here" (and that MAY be the issue). When I asked who the owner was he said "we are not allowed to give out that information". I guess if I owned a shop that was that poorly operated, I wouldn't want customers to know who I was either. BUYER BEWARE!! read more

Best local smoke shop. The dude with the long hair is always super nice and helpful when looking for products. They have a large supply and usually nice discount sections. read more

I love this shop because they're so friendly, knowledgeable, and quick with their service! Always have the vape flavor I want and ones that are hard to find elsewhere read more

I was told by the drab sales staff this morning that they cannot tell me what day their manager is going to be in "because it's illegal". I had previously been offered a tiny discount on a $400 item by their manager who indicated he would do the same on future purchases. While it's completely understandable and reasonable that the people working today didn't have the authority to give me the same courtesy, their BS excuses and inability to even text, call their manager, or have the decency to tell me what day their manager would be in was super annoying and completely idiotic. I'm actually glad because I drove over to a shop with a very similar name on Contra Costa Blvd where the sales staff were above & beyond NICE and FRIENDLY, and eager to make a sale... and I ended up spending $400 happily. I hope the owner has the foresight to read these reviews and take action; or if you stand by your staff, please explain how it's illegal to tell your customers how they can get in touch with a manager because in my twelve years as an employment and workers comp paralegal, I've yet to come across this BS. Two stars only because my husband has had two previous positive transactions with Ryan (who was not there today). read more

I'm so glad I found this place! I came in to replace a Battery, but left with so much more. The prices on CBD here are really good, and the specific brand I got seems to be just as good as the brand I've been using. The new brand I will be using is 30$ for 1,000mg vs 40$ for 250-350mg which is HUGE to me. I usually reserve using my CBD vape (I use an olive oil tincture for the biggest dose upon arising, afternoon, and before bed) for bedtime, or a stressful situation, but now I'll be able to use it anytime. Needing a minimum of around 250mg a day (and feeling best with upwards of 900-1,000mg a day) this means my quality of life will be dramatically improved. I'm extremely grateful. There are a lot of interesting products here. Come check it out! This is not your regular smoke shop. The woman that helped me was so knowledgeable. read more

Jack and Tommy are super friendly and helpful. Both assisted with finding me a great piece in my budget. The shop carry some super awesome shop. Definitely recommend stopping by. read more

SHADY staff avoid - I use to frequent this shop pretty often. The young lady before was nice and helpful. Started to pickup vaping again and decided to swing by here as it's convenient and close. 2 guys were behind the counter and one of them quoted me buy 3 get 1 so I picked out 4, then he says for your 5th one? I asked didn't you just say buy 3 get 1, the guy says no it was buy 4 get 1. Clearly trying to run me up and I saw them giggling behind the counter. Doesn't matter too much for me since I probably make 10x what these sad souls make. But definitely not coming back. Use to drop about $150/week here before I quit vaping, gotta find a new spot now. Definitely avoid! read more

a little bit overpriced but they had some pretty good deals going on when I came in. Tommy was super nice and helpful!! He helped me find a bong within my budget also gave me tips and pointers on how to get the best hit out of it!! he needs a raise!! read more

Just returned home from my stop at the Cave. I love this place! The team there, Marissa and Tommy, couldn't have been more helpful or knowledgeable on getting me the product I was looking for! It's always fun to go in and chat with the staff as they are super friendly and know what they are talking about. It's really convenient to have a place like this in Walnut Creek as I don't have to drive to surrounding cities. Love this store! Let's show our patronage and keep them around! read more

Many thank yous to the enthusiastic girl who helped me. So knowledgeable and friendly. She not only answered all my questions but showed me more fun products that I would've otherwise missed. I'll def continue to shop here read more

DO NOT PAY CASH! I have been a customer of the cave since they opened a few years ago. Today I purchased a $300 Puff co peak from the cave because the guy working said that he recommends this device to everyone. I later realized the device I bought was broken when I opened the box, and the device would not power on. I called the cave back, and was told to come in to find out what was wrong. I return to the cave and the guy working examined the device. He agreed that it was broken, but refused to exchange the broken device I bought from him for a new one. He insisted that it was no fault of his own that he sold me a broken device a few hours ago, and told me to go through the manufacturers warranty. I now have to spend an extra 40 dollars on shipping for a device that I have not even used. Beware the cave they sell defective products and will not give you a refund. read more

Took in a jar of gummies that worked well for us & wanted something similar. Clerk suggested Snooze bites-Blackberry, a 10 pack. Supposed to be 12.5 CBD each piece. Took 2, nothing. No effect, no taste of anything in it. Tried it two nights. An inferior product & complete waste of money. Our 2nd visit and another equally disappointment with product quality. Won't return. read more

Haven't tested my carts yet but friendly atmosphere. Great customer service. Don't go there lit cause the displays are very tall and u may feel like you've shrunk... if you're short, no need to be high... entertainment none the less. Left out the door with 2 cbd -250 carts and 250peach gummies =65$ Fairly east find. Close to Taco Bell area of you aren't familiar read more

Purchased glassware here on two occasions. Depending who is working behind the counter, the service experience differs. Was not here to make any friends, but expected to talk to someone who knows the products they sell. Ultimately, they have great inventory and many options to choose from. read more

I came by and bought 3 bottles of juice and a box of coils for $100, I'm the dumb one and accepted that. $25 a bottle..? I walk out and back in a minute later and said can I at least return one? $25 is too much for one bottle I pay $10 online and employee said "sorry can't do that".. Are you serious? Never again read more

i used to go to this shop all the time, but the past 4 times i bought hype maxes from them, they break after 1-2 days. same thing happened with 510 thread batteries. i tried talking about it with management, and he essentially told me to go f myself. i wouldnt buy from here, they are clearly getting counterfeit/faulty products. read more

Great smoke shop they even pointed me in the direction of a licensed spot where I could find some wacky tobaccy to put in my peace pipe. Thanks for the advice on checking out herb n joy. read more

Masked and fabulous! I recommend you take a small car due to limited parking but otherwise this place is quite nice. Negotiations are possible, if the standard rates surprise you. read more

The dude that works here is a complete moron. I don't know why he insisted on helping me when he has zero knowledge with vaping products. I think he had to have been a smart ass. I went in to ask for some juice and indicated twice that I didn't want a menthol, yet he still provided that and the packaging didn't indicate whether it was menthol or not. I went back in today and shared the same preference and the clown did the same thing. Don't take your money here. Either they're too stupid to what the eff they're doing or they are smart asses and want to eff with you. Either way, I hope this store gets flash mobbed and people steal everything from inside. read more

Really good vibes walking into the Cave, I was trying to buy a dab rig I had no idea what I was doing the blonde girl behind the counter set me up with everything I needed and showed me how to install everything. Super greater service, nice vibes and overall great experience. Plus the glow in the dark stuff is cool too. read more

*WARNING* *COUNTERFEIT PRODUCTS* *DO NOT COME HERE* Very shady business going on at this shop. I came in on the 19th of March. This was my first time at this shop. I was looking for Puff Brand XXL 1600, I called to confirm that they had it. I went inside, it is your typical shop with glass and vape products. I purchased 2 Puff XXL in flavors: Papaya Strawberry, and Aloe Mango Melon. Lady behind the counter says I can test them outside and bring them back if they leaked or had no battery. I tested them out, and immediately something was not right, the flavor seemed very off. I went inside to let her know that the flavor is just not right, she says no exchanges or returns in regards to flavor. Okay... I thought it was just me who was not used to the new flavor. However, I decided to check the authenticity via serial code through the Puff Bar verification website. Just to find out that both vapes I bought @$25 each were COUNTERFEIT! To add to that, Aloe Mango Melon is not a flavor that Puff makes. This made me very frustrated so I had to go back and let them know that they have FAKE Puff bars that they are selling to other customers. I came back the next day and spoke to CHRIS that was behind the counter. I explained to him the situation, told him that I was sold FAKES, and surprisingly, he did not care! His first excuse was that the vapes has been sitting for months. He then went on reading some note they had under the desk stating that Puff Verification would come back as counterfeit because of the Puff system updating. I believe that is a complete lie and excuse. He didn't have another excuse when I told him that one of the flavors they are selling aren't even being made by Puff Brand. NO EXCHANGES OR REFUNDS even if the product you bought from them was a COUNTERFEIT. They could not even offer me store credit, or some sort of customer satisfaction. The fact that they were not concerned AT ALL for selling FAKES, makes me believe that they KNOW they are selling fakes. If they would be okay with selling FAKE Puff Bars, imagine the other products that they sell. ***AVOID AT ALL COSTS**** read more

I used to go here frequently to buy their flumes at Phyre pens but after today never again. My last purchase was about two days ago, and the pen died within the first 24 hours of using it. I went in today, to buy another one and she told me to test it and make sure and they would replace it if something was wrong with it. So I went back in while I was still at the store and said I believe the pen is dying and she responded with I can't replace it if it still working. Unbelievable they should not sell product if the client is stating that it has problems. Which means that entire batch that they have sitting on their shelf is faulty and it's such a waste of $27 out of another customer's pocket. I will never go back to the cave again, they have horrible customer service and after just stating that I had purchased a pen from them not even two days ago and it had died to tell them again that they have battery problems telling me they can't replace it because it's still working... What a joke! read more

One of the most frustrating experiences I have had in a shop. I asked simple basic consumer questions and the sales clerk repeatedly ignored my actual question and went on and on answering questions I didn't ask. That, and the fact that she told me things that aren't correct AND their prices seemed high. If you are the owner or senior management, you need to do something about your problem. read more

Came in last week to make a purchase, the item I purchased was 50% off. Unfortunately while checking out I wasn't paying attention and was charged full price. I walked out before realizing. When I walked back in seconds later after seeing the charge, they couldn't "refund" me... what do you mean? It's not a refund, you over charged me!! After arguing with the employee for a couple minutes he swore up and down there is no way to do a refund of any kind. What kind of system lets you charge but not refund? Ok you can't refund my card? Cash out of the drawer? NO! I could get a gift card or another item? Are you kidding me! I ended up taking another item because I was so angry and didn't want to be in there any longer. I will not be going back! Total scam. read more

Great little shop with a vast inventory. Had everything I needed at a decent price. Extensive amount of vape mods, papers, pipes and whatever else you could want. read more

I've been here a couple times, today Lauren was helpful and super nice! Will come back

Very knowledgeable and attentive staff, Andy and Decker were very helpful and patient taking care and time to help us with our purchase,shows us different options, we ended up leaving here more than satisfied with our sandblasted custom Mobius glass, overall great experience, will be back again read more

Impressed by the selection pipes. Very fun to look at. Went in for a couple unique things and the sales clerk helped me find exactly what I needed. Even made a reference to being a jedi. Made me blush. Wasnt even wearing my star wars shirt. Friendly feeling. Will return read more