Went to Gamestop and purchased an Xbox series S and the guy there was arguing with me about getting…read morethe Series X. When I gave my opinion of why I wanted the S he kept shaking his head and furrowing his brow. He tried to made me feel like I was the ignorant in the room and clearly that was backwards. I did not like how I was being treated. Customer service sucks.

I called for an hour and no one picked. What horrible customer service. This sucks..read more

clean, great service nice people great prices kelly is awesome!! loads of different games and sortsread more

Sooo..I'm not a gamer. I haven't been a gamer since the early 90's. Sega Genesis was the last…read moresystem I really owned and enjoyed. I pretty much only shop at stores like Gamestop when I am buying gifts for people. This location is much like all other locations I've been to. They're pretty well stocked in all current gaming systems and games. Prices are a bit high, especially for used games. I've heard they don't really buy them for much from customers but then they turn around and sell them for sometimes as little as five or ten dollars less than the cost of a new game. Not cool. It seems like most transactions here take a while to get through. I was here that day to buy a gift card, but I ended up having to wait in line for close to ten minutes because the people at the registers were busy with the two customers that were in front of me. One was selling games, the other was asking for advice on a potential purchase. I mean, the employees were giving really good customer service to these customers, I just wish someone could've broke away for the ten seconds it would've taken to scan my card and have me on my way. They do have a frequency program that they try to get you to sign up for, but they are nowhere near as pushy as they are at FYE about it. Seeing that when I'm there I'm either purchasing a gift card, or asking the type of questions that reveal I'm not into video games at all, they usually take the hint and not bother me about it. Nothing wrong with Gamestop or this location overall. I'm sure next time I need a gift for that special gamer in my life I'll be back.

Do not use them for PSA card grading, the employees will lie to you and tell you your cards have…read morearrived at PSA while the app tells you it's still in transit. They will then say "but we told you there is a 60 day turnaround time" but not acknowledged that your cards have been in "shipping to PSA" status for almost a month. They will just blame it on the app and say it sucks and that PSA is backed up. Spoke to Dustin and he told us that his manager didn't actually send the cards when my app updated and that he did it and that he can see our cards had arrived then 2 weeks after the app still shows shipping to psa we call back again and we're told their systems show it's still in transit. Which means we were lied to. When we asked for contact info for the district manager we were told we'd get a call back then the manager called us back 10 mins later and said the district manager had said for us to call customer service because he doesn't handle PSA issues. This to me shows they don't care about their customers or their experience.

Good selection of games for all systems, new and used. They even allow you to reserve new, upcoming…read moregames with a deposit of only $5.00. The best part about this store was the excellent service. Clearly the people who work here play the games and know what they're talking about. While we were waiting in line to buy a couple games, I witnessed the sales associate helping a boy (about 10 years old). It was pretty clear the kid probably didn't have a ton of money (what 10 year olds do?) But the sales clerk was very kind and patient and answered all of the kids questions and spent a lot of time to help him find something to buy that he could afford. The sales clerk could have easily blown the kid off or not truly helped him, but he did! It was great! I like seeing such great service where its abundantly clear, the people working there really care. Good Job!

I went to sell my Xbox series X to GameStop and was offered 40$ by an overweight bald gentleman…read morewith a beard. He looked at me with hate in his eyes as he said it. To my dismay I left quickly and went to the one by Jungle Jim's in Anderson and was offered over 100$ more. This was around a year ago. Seriously watch the people you hire because I'll never be back to this location or any GameStop for that matter.

Buying new games being quite a luxury nowadays it's always nice to have the option to buy used…read more This location has a few things going for it, the staff is always very nice and has had the same workers for a few years now and they are always very helpful. They also have a decent selection of games for all systems. I think their downside is that none of the used games seem like THAT good of a price. They might sometimes only be 5 or 10 dollars off the listing price. Also, their trade in prices, if you're getting cash, are not the best. You walk out wondering if you should have just held on to the game because it might not have even been worth it to sell it back.

Tried to go to this game stop yesterday (04/27/26) and despite being listed as open and store hours…read moreon the door saying open, they were closed. Not sure if they just don't have enough employees right now or if someone was sick, but they should put a sign on the door saying if they won't be open for any reason.

Never open on time, incompetent works no selection and just a horrible experience all…read moretogether....would never go back

Great local used video game store, staff was very friendly and helpful. I was looking for a game…read morethey did not have, but ended up walking away with another good find from another system. Highly recommended!

From the owner: Buy Sell Trade Retro and Modern Video Games, Consoles, Peripherals, Console & Game Repair. New &…read moreused Movies & Music. Disc resurfacing offered. Lets enjoy the new and old media and keep it out of the landfills by repairing and reusing.