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    The Center At Northridge

    2.9 (49 reviews)
    Thu 6:00 am - 6:00 AM (Next day)
    Fri 6:00 am - 6:00 AM (Next day)

    Services - The Center At Northridge

    Physical therapy

    The Center At Northridge Photos

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    Page 1 of 2

    Ask the Community - The Center At Northridge

    Review Highlights - The Center At Northridge

    They have excellent therapists in occupation therapy, physical therapy and speech therapy.

    Mentioned in 3 reviews

    Read more highlights

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    Disappointed. Hygiene Neglect & Medical Mismanagement…read more We are disappointed in the treatment that our 85-year-old mother received at Pam Heath Rehabilitation Hospital. She is a vulnerable patient with a complex TBI, mobility issues, and incontinence. We trusted this facility to rehabilitate her; instead, they neglected her basic human needs. * Hygiene Neglect: Our mother remained in the same soiled top clothing for an entire weekend. Despite being incontinent, she was also not bathed by staff. The only shower she received during her stay was given by our own private family aide who had to step in during a visit. Unsurprisingly, she was discharged with a UTI. * Medical Oversight: They placed her on 24/7 oxygen and new medications without consulting her family doctor or us. They completely ignored her medical history and her actual respiratory needs. * Therapy Concerns: There is a lot of "fuzzy math" regarding the required 15 hours of therapy. Therapists consistently showed up late and brought her back early, yet these sessions are billed as full hours. It felt less like rehabilitation and more like a money grab. * Lack of Communication: Staff were unable to answer basic questions about her care or progress. Advice to families: If you live out of town or work full-time, stay away. Unless you can sit in the room 24/7 to "babysit" the facility and ensure basic hygiene and a therapy plan is met, your loved one is at risk. We deeply regret sending her here and hope this prevents another family from going through this type of mess.

    My mom was here for only a week before we had to request to move her to another hospital. The lack…read moreof communication and attention to care for our mom was horrible. Their website shows they provided language translator for their patients . We had to repeatedly have to ask for the nurses to use it but they wouldn't. My mom would have to call us at home or at our jobs to translate what the nurses were saying. She was giving the wrong medication at one point . The room had a leak in the ceiling the bed she had would only go down. The communication from doctors was not great either.

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    The Center At Northridge - physicaltherapy - Updated July 2026

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