Excellent care, like Concierge No wait on a Saturday morn…read moreand Dr Brasherian was kind, answered all questions and made me feel empowered again over my health and ability to heal. In past Dr Mellon has shown the same courtesy, knowledge and care We love these guys!

Got it in pretty fast. Everybody there was friendly and I always like the doctors. They have a big…read moresign that says under new management .

Recently had a surgery at Cottage Hospital. The nurses, and an anesthesiologist were great. Very…read moreclean and professional. My mother was also hospitalized there about. 5 years ago great care and clean rooms very caring nurses. Believe me a work professionally with hospitals and this is far better than most. Cottage is Hospital where nurses and doctors want to work.

Recently I had a heart attack and required a quintuple bypass heart surgery. I am forever grateful…read moreto Dr. Peter Baay and his team for performing an emergency surgery on me. My sincere compliments also to Martha and Sydney his Physician's Assistants. They are incredible and so easy to talk to. Thank you also to Dr. Joseph Aragon for coming in the middle of the night to attempt a stent ... and he is a new daddy now too! The nursing staff is excellent at Santa Barbara Cottage Hospital. I have special thanks to Ciera C. RN, Christina B. RN in Intensive Care, Cristina F. in Compton wing. I now know that nurses are angels! Cottage Hospital is excellent, and we are so lucky to have them in our neighborhood.

Excellent faculty and care. Everyone from the front desk to the practitioners as been very…read morecompetent and friendly. I really do believe that they care about me as a patient and try hard to provide the best medical care for me. They are responsive, updates are sent via text and email, and I have immediate access to my records. I highly recommend them!

I love this entire practice! What a fantastic group of people and practitioners!! I have been going…read moreby for a couple years , Nicole Martinez is phenomenal, and I drive two hours to get this amazing medical help. My son has been going here a few years and I cannot tell you how amazing Dr Hemmer is!

My first visit but impressed by the organization of such a busy facility. Arrived early and they…read morechecked me in and was tested before my appointment time. The only negative was the crowded reception area but they provide benches for patients to sit outside and kindly pop out and call your name. My technologist made me feel safe and I trusted that I would get the appropriate test as ordered. Parking provided.

My wife needed a MRI after a fall. She had had brain surgery 10 years previously, so this was an…read moreextremely anxious time for us. Pueblo Radiology got us in on an emergency basis, but there was an insurance snafu. Fortunately, the supervisor, Andriana, very patiently and most professionally worked with us to resolve the issue extremely well! She provided daily updates as she worked the issue with insurance. Simply, this was the most surprising, professional, caring and timely customer service we've received in years! We have no real way to judge the excellence of the radiologists there (we suspect they're great, too), but we can tell you based on personal experience that Andriana/Pueblo Radiology provide next-level customer service to their patients! They certainly did for us in very anxious circumstances!

5 star service all around for my delivery. I had twin girls by emergency c-section at 32 weeks in…read moreAugust of 2014. The nurses were incredible in the L&D department, maternity ward, and the NICU. The NICU staff is wonderful. Very kind, knowledgeable, and experienced. So many of the nurses have had 20+ years experience in the NICU. That was comforting. The Neonatologists were great as well. They always took the time to sit and chat and answer as many questions as we had. The doctors were also available by phone if we happened to miss them in the NICU. Unfortunately not all hospitals have the same environment as Cottage's NICU. The new hospital is beautiful and the food .... Holy moly. A hospital with a menu! Awesome.

Cant believe you have a female person like Jesse answering the phone!! First off she is extremely…read moreRUDE! Second - she should be trained to deal with calling loved ones of people who are passing away!! My brother admitted himself yesterday to the covid unit , Jesse said he wasnt there and then when I said "chk again" cause she miss- spelled the name Smith 2x she actually yelled and said "I TOLD YOU HE WASNT HERE - YOU GAVE ME HIS NAME 3 TIMES!!" Wow - what a totally inappropriate response!! When I said let me spell again to dbl chk - she hung up Disgusting behavior and I will be writing a letterto HR about her Have some class lady!!

The staff not answering a phone call i had an accident i have to ask my family member to go in to…read morethe office to make an appointment!!!! and now they are charging $300.00 annual fee. the billing office and front office are not helpful at all. they received a rejections for the claims and asking me to call insurance. I am working for medical field they do not even try to call insurance to see what is the problem. I was waiting for my mammogram result they said Dr is busy i was so anxious and start to cry i was waiting for few days , then they said you need to make an phone call appointment after few days waiting I made an Appointment to DR read my mammogram result. I do not mind pay for that but the way they handling patient care is very unprofessional.

I was assigned to this medical group and scheduled four months out for a physical. I asked to be…read moreplaced on a cancellation list in hopes of being seen sooner. Nearly three months later, I called to check my position on the cancellation list and to confirm my appointment date so I could complete the required electronic forms (which couldn't be done without that date). I was on hold for over 10 minutes before being disconnected, then waited another 5 minutes when I called back. When I finally reached the new patient intake coordinator, I mentioned that it would have been helpful if the appointment date had been included in the email so I wouldn't need to call to confirm. Instead of addressing the issue, she became defensive, explaining how she was the only person in that role/ department. I told her I understood but felt their processes could improve and lessen the frustration. When I asked where I was on the cancellation list, she responded in a condescending manner, telling me they had many patients and that I wasn't their only one. I explained that I was aware of their multiple locations and providers and that I'd be happy to see any provider, of any gender, if it meant being seen sooner. Despite that, she continued to give reasons why it wasn't possible to move my appointment. I did finally drag out of her that I was third on the list in which I said there was hope. I thanked her and ended the call. To my surprise, she called me back in what felt like a passive-aggressive manner, asking why I had hung up on her. I told her I had thanked her and was finished speaking. She was upset that I didn't say good bye but instead said thank you and hung up. She commented on my tone, and I told her I didn't appreciate her manner toward me and that I was matching her energy at this point. The conversation escalated, and admittedly, I did say the f word once out of frustration because she had called back only to continue the conflict rather than help. She then stated she would be speaking with management to revoke my ability to be seen at their practice. I said I understood and would also like to speak with management. About a week later, I received a letter stating I had been removed as a patient and would need to be reassigned elsewhere. After reading reviews on Yelp and other sites, I noticed a pattern of similar experiences. In the end, they probably did me a favor, but the lack of professionalism, empathy, and accountability from their intake staff was incredibly disappointing and reflects poorly on how this medical group treats patients. I don't generally leave reviews but this was unethical and very disappointing.

State of the art facilities, chemo, radiation and surgical treatments, welcoming and well organized…read moreadministration, knowledgeable and caring doctors; I can't say enough good things about our experience at Ridley-Tree. Cancer sucks, but if you or a loved one has it, you can't do better within 90 miles. We are very lucky to have a facility of this caliber in Santa Barbara.

I am a retired RN, both my children are either RN's or NP's. They work at large hospitals and we…read morehave all been impressed with the care I have received at Ridley Tree. As we have noted, because they are a smaller institution as a patient you don't tend to get "get lost" in the shuffle. On the other hand, we have all noted that unlike some smaller institutions the "don't miss a trick" in the care provided. High marks all around.

if I could give him more than five stars, I would staff and doctors are helpful and very nice…read more Thank you again for taking care of me.

The Staff was never good but I loved my Dr so much I let it go. Dr Lawton told me was gonna retire…read morein 3 yrs. However new CEO promoted her assistant to her job. So she's retiring early to go back to Buffalo in Jan to take care of 96 yo mom. I'm going to miss you Dr but no need to go or recommend Westside Neighborhood Clinic Dr Lawton was only reason. In Ca hard find Dr I need pain management eventhough been on same protocol for over 30 yrs. Dr putting 5 star recommendations of me as her patient over 14 yrs. No other Dr will accommodate me like she did. Good luck in Buffalo.