My husband started seeing Dr. Ron Golan recently in the urology group. He was quite pleased with…read morehis first appointment and delighted he found a great urologist. Dr. Golan is a young and capable scientist. He has a good sense of humor but is also very professional. He's well educated having graduated UPENN medicine followed by Columbia, while still keeping current on evolving scientific research and data. You'd be lucky to be his patient with his bedside manner and strong scientific and clinical skills. Office was easy to get to, park and navigate to Dr. Golan's office. Highly recommend! See their website for more information.

Since Sutter took over there are so many problems with this clinic that it is hard to believe…read more 1. People that answer the phone are all now in Sacramento, but pretend like they are local "let me run down the hall to ask the doctor". 2. Needed to ask my doctor to re-activate an expired cholesterol blood test. People answering the phone said I could not do that, I needed to ask the doctor in person. 3. Have been denied the ability three times to log into MyChart due to system errors over the last few weeks. 4. Parking lot is so full you need to park on the street. 5. Biopsy notifications (cancer ones) are handled by people that have very little bedside manner and presumably little training. The phone got disconnected by Sansum on a Friday afternoon and they never called me back whilst in the middle of a positive cancer biopsy discussion. Leaving to one of the other clinics.

Got it in pretty fast. Everybody there was friendly and I always like the doctors. They have a big…read moresign that says under new management .

got appt, had to cancel, i called 2 days before and put on hold before you even say anything 4…read moretimes, finally got through after 2 days, i cancelled, Mia is the rudest, after looking at their rating I made a smart move

I had the best experience , withe my doctor Dr.Howard . My nurses , Sam , Jacob , there were other…read morenurses I didn't get their names. All was excellent! I highly recommend this hospital

I came into the ER on a Monday at 7am with severe pain and couldn't stop crying except to give my…read moreinformation. I was taken back within 30 minuted to a bed. All the staff was attentive and trying to control my pain and be there for me to make sure I was doing okay. I was on pain management and had my labs taken not needing multiple IV's which was very nice. I needed surgery and the staff was so kind in the transition to prep me for it. they were very informative with all the decisions being made and made sure I understood. I am so grateful for Cottage and all their employees as I felt safe and taken care of and heard. every step of the way I was informed and my gratitude for the staff will always be so high.

Excellent faculty and care. Everyone from the front desk to the practitioners as been very…read morecompetent and friendly. I really do believe that they care about me as a patient and try hard to provide the best medical care for me. They are responsive, updates are sent via text and email, and I have immediate access to my records. I highly recommend them!

I love this entire practice! What a fantastic group of people and practitioners!! I have been going…read moreby for a couple years , Nicole Martinez is phenomenal, and I drive two hours to get this amazing medical help. My son has been going here a few years and I cannot tell you how amazing Dr Hemmer is!

Rude front desk agent. Clearly not trained in customer service. MRI tech was very kind. I love that…read morePueblo allows us to listen to music during the process. Unfortunately, I will not be returning because of the front desk staff.

Harmon from Cottage Imaging went above and beyond to help get our situation a solution…read more 1. Great experienc. 2. Great care. 3. Excellent Quality. six 's.

5 star service all around for my delivery. I had twin girls by emergency c-section at 32 weeks in…read moreAugust of 2014. The nurses were incredible in the L&D department, maternity ward, and the NICU. The NICU staff is wonderful. Very kind, knowledgeable, and experienced. So many of the nurses have had 20+ years experience in the NICU. That was comforting. The Neonatologists were great as well. They always took the time to sit and chat and answer as many questions as we had. The doctors were also available by phone if we happened to miss them in the NICU. Unfortunately not all hospitals have the same environment as Cottage's NICU. The new hospital is beautiful and the food .... Holy moly. A hospital with a menu! Awesome.

Cant believe you have a female person like Jesse answering the phone!! First off she is extremely…read moreRUDE! Second - she should be trained to deal with calling loved ones of people who are passing away!! My brother admitted himself yesterday to the covid unit , Jesse said he wasnt there and then when I said "chk again" cause she miss- spelled the name Smith 2x she actually yelled and said "I TOLD YOU HE WASNT HERE - YOU GAVE ME HIS NAME 3 TIMES!!" Wow - what a totally inappropriate response!! When I said let me spell again to dbl chk - she hung up Disgusting behavior and I will be writing a letterto HR about her Have some class lady!!

A group that poses to be in network and then charges a yearly subscription fee of over $300, to…read moreallow PPO insurance patients access to doctors, because they lack the ability to collect against the insurance providers, (making a "ME" problem a patient's problem to offset their revenue stream) is HIGHWAY ROBBERY and in my opinion extremely unethical. These people are clearly not in the business of helping people. All they care about is money!!!! Shame on you JMG!!!! You can go kick rocks!!!

I was assigned to this medical group and scheduled four months out for a physical. I asked to be…read moreplaced on a cancellation list in hopes of being seen sooner. Nearly three months later, I called to check my position on the cancellation list and to confirm my appointment date so I could complete the required electronic forms (which couldn't be done without that date). I was on hold for over 10 minutes before being disconnected, then waited another 5 minutes when I called back. When I finally reached the new patient intake coordinator, I mentioned that it would have been helpful if the appointment date had been included in the email so I wouldn't need to call to confirm. Instead of addressing the issue, she became defensive, explaining how she was the only person in that role/ department. I told her I understood but felt their processes could improve and lessen the frustration. When I asked where I was on the cancellation list, she responded in a condescending manner, telling me they had many patients and that I wasn't their only one. I explained that I was aware of their multiple locations and providers and that I'd be happy to see any provider, of any gender, if it meant being seen sooner. Despite that, she continued to give reasons why it wasn't possible to move my appointment. I did finally drag out of her that I was third on the list in which I said there was hope. I thanked her and ended the call. To my surprise, she called me back in what felt like a passive-aggressive manner, asking why I had hung up on her. I told her I had thanked her and was finished speaking. She was upset that I didn't say good bye but instead said thank you and hung up. She commented on my tone, and I told her I didn't appreciate her manner toward me and that I was matching her energy at this point. The conversation escalated, and admittedly, I did say the f word once out of frustration because she had called back only to continue the conflict rather than help. She then stated she would be speaking with management to revoke my ability to be seen at their practice. I said I understood and would also like to speak with management. About a week later, I received a letter stating I had been removed as a patient and would need to be reassigned elsewhere. After reading reviews on Yelp and other sites, I noticed a pattern of similar experiences. In the end, they probably did me a favor, but the lack of professionalism, empathy, and accountability from their intake staff was incredibly disappointing and reflects poorly on how this medical group treats patients. I don't generally leave reviews but this was unethical and very disappointing.

State of the art facilities, chemo, radiation and surgical treatments, welcoming and well organized…read moreadministration, knowledgeable and caring doctors; I can't say enough good things about our experience at Ridley-Tree. Cancer sucks, but if you or a loved one has it, you can't do better within 90 miles. We are very lucky to have a facility of this caliber in Santa Barbara.

I am a retired RN, both my children are either RN's or NP's. They work at large hospitals and we…read morehave all been impressed with the care I have received at Ridley Tree. As we have noted, because they are a smaller institution as a patient you don't tend to get "get lost" in the shuffle. On the other hand, we have all noted that unlike some smaller institutions the "don't miss a trick" in the care provided. High marks all around.

if I could give him more than five stars, I would staff and doctors are helpful and very nice…read more Thank you again for taking care of me.

The Staff was never good but I loved my Dr so much I let it go. Dr Lawton told me was gonna retire…read morein 3 yrs. However new CEO promoted her assistant to her job. So she's retiring early to go back to Buffalo in Jan to take care of 96 yo mom. I'm going to miss you Dr but no need to go or recommend Westside Neighborhood Clinic Dr Lawton was only reason. In Ca hard find Dr I need pain management eventhough been on same protocol for over 30 yrs. Dr putting 5 star recommendations of me as her patient over 14 yrs. No other Dr will accommodate me like she did. Good luck in Buffalo.

This place has the worst customer interface service I've ever come across. I can't say much for the…read moredoctors since I haven't been able to even get through the front door. The VA has approved a visit to pain management but yet after weeks of calling Pacific pain they cannot locate the facts that was sent to them by the VA. I called the VA repeatedly and they confirm that they have sent the referral to Pacific Pain and even listed their fax number. I believe they have received it but the front office is playing politics with me Each time I call in directing me to different numbers that nobody answers. I will never go to this place just on that fact alone. So much for helping veterans

I can't believe the arrogance of the DR. Ebling, his office staff left us waiting at reception…read morewindow for 10 minutes as we were late so the the Dr said we had to reschedule after having traveled 45 minutes to get here . will not return and highly disappointed but if that is the way he discards his patients maybe not the caring physician i want anyway.