Quality of care was excellent. My husband loved the food! Rehab was excellent, as well! Very…read morefriendly staff!

Dirty, grimy, creepy facility. I sent EVERY food tray except two BACK to the kitchen…read more OT tried to get me to take a shower in what looked a filthy tub. No thanks folks; the whole grimy place only made me want to get home ASAP. The staff was great; I did appreciate their care and concern. They were the only good feature!

We recently lost our mother who was at Friendly Home Lindsay Place for several months…read more We found it to be the perfect place for her. She was blind and needed extra care. They addressed all her needs The entire staff were incredibly wonderful! We couldn't have asked for better care. Thank you Friendly Home for taking such wonderful care of our mother!

Our mother has been here for several years. We think it's a great place, with caring, hard-working…read morestaff. There is a beautiful courtyard and other outside spaces to enjoy the trees and flowers. Sometimes we bring a picnic and sit at one of the tables outside on a sunny day. There are activities for residents who are more active. It's very clean and tastefully decorated. It's hard to grow old and infirm and dependent on others. It gives us peace of mind to know that she's at the Friendly Home.

My Grandparents lived here for 5 years. It is an independent living complex but we were able to get…read moreprivate aides to help them. The quality of care was good. The aides were there when we couldn't be and that eased our mind. Towards the end of their stay the management changed and everything went downhill. The office staff frequently chang and that has led to a decrease in activities for the seniors.

My grandmother moved in a few months ago. This place is fabulous. The staff is extremely caring and…read morecapable, the food is excellent, and the atmosphere is truly that of a home, not an institution. My young daughter loves visiting and has said she thinks it would be fun to live there. The difference between this "residential care home" and a nursing home is like night and day. At Bridges, residents get care that is genuinely guided by their needs, not the assembly-line style you find in a nursing home. As a nurse, I've worked in one nursing home and visited and toured many others. This place is head and shoulders above any other elder care facility I've visited, and I'm so grateful to have my grandmother cared for there.

A great place for elderly residents, with good care, and decent prices as well. My dad has…read moreAlzheimers, and needs assistance with cleaning and eating. Compared to other "memory care" locations, the RPH provides great service at a cost of at least $1k/month less than any of the suburban homes do. For those who are more independent, there are lots of things offered, all at a better price than most of the competition. I've seen reviews at other places which refer to the neighborhood as being "sketchy". Well, the neighborhood is mostly black, so I guess if you're so racist, maybe you should go to one of the suburban home (where most of the staff is minority as well). I've never had any issue aside from traffic in the neighborhood, but then I'm not the type to roll up my windows and clutch my pearls just because I'm in a diverse neighborhood. The food is also pretty good, even if it's not usually very exciting. The only thing that I might quibble with is the drivel on the communal TV a lot of the time. With elderly residents, I would think that watching TCM or old reruns of Lawrence Welk would make more sense than those 'manufactured drama' shows on cable. CSI is not a good choice for people with dementia.....

Can't say enough about how much I appreciate the top-notch care my father received at the Rochester…read morePresbyterian Home. I don't understand why every senior living facility does not use the Eden Alternative Philosophy of caring for elders. What a difference compassion and respect make when caring for those with dementia. Given the high level of quality care, it was an unexpected bonus that RPH actually costs less than other facilities in the area.

After retiring and wanting to downsize, we opted to go the apartment way. We tried many apartments…read morebut not many can compare with what we have here. Everything is simplified by just making one payment. No electric, heat or cable bills to pay. All included! If you are hungry but don't want to go out, just go to restaurant they have here. There is so much that this place has to offer. You will be amazed.

I have a relative that recently moved into the Chateau at Heritage Square. I would describe the…read morefacility like being on a cruise ship without the water. The only difference is the beautiful apartments. What I think of when walking through the halls and into the apartments is that no price was spared to create ambience and quality. The restaurant is gorgeous and the food is spectacular. There is an outdoor grand fireplace on the facility's stone patio that burns brilliantly most of the time and can be seen through the restaurant. A stylish lounge abutts the restaurant where guests and residents can enjoy each other's company. Other luxuries such as steam room, gym, yoga, hair salon, gift shop, massages and more are also included for residents and available to the public for a fee. If you haven't seen this amazing place you should visit.

Im a resident…read more Resident care sucks. Your treated like a two or three year old child. Looked down on. Foods awfull. Ring your call bell and it can be over an hour or more before or IF anyone responds. Example. Ring your call bell, you ask for towals for a shower, and no one comes. You get the two to three weeks later! SOME teenage or young adult workers are rude, disrespectfull, unfair, inconsiderate to residents. SOME workers are very lazy. They'ed rather play with their personal devices instead of actual work. They often try hiding in stair wells, bathrooms, alcove, outside when weather permits.q SOME workers are uncaring and rude. Poor to no communication and incompetency. SOME workers don't understand what work ethic is what so ever.

Cook is awful. Not sure why they gave a child that job...looks around 17-18 at most. Very…read moredisrespectful and food is not good.

Yesterday I attended a business presentation at Seneca Towers. The presentation was organized by…read moreJessica and Anna who handle social activities and entertainment events at Seneca Towers. They also search for better ways for tenant care. The presentation was led by Ms. Marie Rodriguez, the president of "Happier at Home". It was an interesting event. Marie has been involved in the medical field for many years. She witnessed and experienced the personal care her mother received in her final days. This inspired her to create and form a company that could provide care for the elderly. And by this I mean, "care at home". Home is where the heart is, and by this presentation it was evident that "Happier at Home" goes out of their way to work with their clients.To provide care and help so they can stay within their own homes if having tough times.. In the presentation she went through many of her companies services, and there are many. They do a "free" in-home assessment, approx. 45 minutes. But 1 of many things stood out to me. She made it clear that they go out of their way to keep the same caregiver, medical aide, on the same job for the family, patient. She compares the patients life style, habits to one of her aides backgrounds and training. All of her aides go through a training and certification program. Complete with a background and drug test. Aides, care givers, are taught about fall prevention, senior fraud, prevention,cooking, safety and house keeping. In the home assessment Marie will discuss the basic problem of the patient in need. The health challenge,medication compliance, memory concerns, and transportation. The patients nutritional needs,being isolated, home cleaning and maintenance, medical alert buttons, special phones for the hard of hearing. They offer meal planning and preparation, transportation service, shopping for the patient, house keeping, doing laundry. They also have aides for companionship and mental stimulation. The list goes on! Throughout the presentation Marie answered several questions by tenants one on one. She handed out flyers with information about her companies services and what they offer and how she governs and guides their business. She sponsored a "welcome wagon" with beverages and snacks for tenants and continued to answer questions by tenants. I was pleased that I attended this presentation and impressed with Marie Rodriguez. I think that "Happier at Home" is a well organized business. I wouldn't hesitate to call them!