My wife and I decided to get two slices of cheesecake to go for a desert last night. Upon entering there were some people waiting in line to get dinner. But the line to just get deserts was open. Just some door dash workers getting their order. The worker asked us if he could help us and we provided our order. Two cheesecakes to go. Then he had me pay and when he printed the receipt for me to sign, there was an open space to add for a tip. I typically don't tip when getting an order for take out. The worker looked at the receipt and smirked. We then received a stapled bag with our desserts. My wife opened it when we returned to the car and noticed the cheesecake slices were very small. Almost half of the pieces that were on display. Note: The two cheesecakes cost $24. I believe once the worker noticed no tip for our take out order, he deliberately gave us the smallest pieces. The restaurant manager should look into this to avoid future customer service issues like the one we experienced today. If you do use this restaurant, take notice and open the bag to inspect the food before you leave. Or just give a big tip to avoid it all together read more

The menu at Cheesecake Factory is so massive that the hardest part is figuring out what to order. Our server Camilo made some suggestions and steered us in the right direction. My daughter is obsessed with the spicy jambalaya arancini and I can see why. They are the perfect size, with rice, sausage, spice and are just yummy goodness. There were 4, so we let her have 2. She ordered the Thai chicken lettuce wraps. You can never go wrong with the wraps! Hubby got a cup of the cream of chicken soup. He said the veggies were a little too crunchy but overall flavorful. For lunch he ordered the veggie burger and sweet potato fries. It was a bit pricey. I went with the Peruvian chicken bowl. Two pieces of chicken, white rice, plantains, veggies and sauce. Yum! We of course loved the brown bread and butter but saved just a bit of room for a piece of Reese's PB chocolate cheesecake. Get it! We were all silent as we ate it which is the sound of a happy tummy! read more

See all

Had a very pleasant dining experience with two of my sisters at The Cheesecake Factory in Rockaway. We had exceptional service from John K. who was very friendly and helpful with suggestions. Was very happy to choose lunch from the SkinnyLicious section of the menu. I had the Chopped Salad, which was large and delicious. Jane had the Beet and Avocado Salad which she said was good. Mary had Chicken Tenders with fries and corn. This meal was SO large-she brought half of it home for dinner. (Not from the SL section!) There was a Godiva Cheesecake that Mary chose for dessert was plenty for all of us to share, but, in truth, Mary ate most of it. It was yummy. Would not hesitate to return. read more

Arrived and no one was at the greet desk. It took about 10min for someone to seat us, took our name and then another 10min wait. We went for dessert only. Our waiter Alex K. was great and checked in on us periodically. I had the Coconut Cream Pie, which was delicious! read more

The Cheesecake Factory - Coconut Cream Pie Cheesecake - Desserts Near Me - Rockaway, New Jersey

Came here tonight to meet up with my 2 friends. Jay K was our server. The restaurant was not too busy, given that it was a Wednesday night. Jay came to us pretty fast, and brought us water and bread soon after. However it took a very long time before he came back to take our order. And it took at least 25 minutes before our food arrived. Mind you we did not order anything fancy: 2 pasta dishes and a chicken dish. The restaurant again was not that busy. Luckily the food was tasty as usual. Jay was a little bit messy. We felt that he was either overwhelmed or maybe he was new? He was very polite, but with many missteps. The table next to us had wrong food delivered. Not sure if Jay took the wrong order or the kitchen did it wrong. I ordered 2 hot dishes and 3 slices of cheesecakes to go. The hot dishes arrived quickly. When Jay brought the cheesecakes to me, he did not give me another bag. He expected me to fit the cold cheesecakes into a bag with hot dishes? Definitely not thinking right. I know he will get better with his service skills. We love Cheesecake Factory. Hopefully the slow speed tonight was just a fluke. read more

The factory of cheesecake was bussing. My burger was good so good I almost dropped it (like it's hot) because it was so good. Hope you yelpees like my Snoop Dogg reference. The service was super nice and my waiter was like as nice as a really nice waiter at Cheesecake Factory. I would've tipped her a hundred million dollars if I was Elon or Jeff. The ambiance was cool I left wishing I took pictures because I wish I would never forget this. Also this place is at the mall so it was a good place to eat and shop and buy stuff to use later in life. Cheesecake Factory is the only place where you can look at a menu as big as Mexico. I'm sad Mexico is out of the World Cup though so I'm sad and so is USA and Norway and like a lot of more countries. read more

I'm not sure why the ratings are around three for this cheesecake factory it might be competitors putting in unfavorable yelp reviews and I hope that's not the case because we went there yesterday and that was April 20, 2025 for my grandson's 12th birthday and I gotta tell you we had a phenomenal time. Food was great service was exceptional and we did not have one issue at all. The kids ate all of their food which is unusual. Gabby was our waitress and she was amazing read more

The Cheesecake Factory - Grandson's 12th birthday - Desserts Near Me - Rockaway, New Jersey

I waited 20 min for a server to come. After waiting a few minutes at the hostess stand to bee seated and then sitting at a table with the menu on the side waiting to order for 20 minutes while staff walked by repeatedly a server finally came over as I was gathering my coat to leave. I told him how long I had been waiting and was about to leave and he said "oh. Ok. Can I get you a drink?" No shock. No apology. I went ahead and ordered but they were out of what I wanted. That was enough for me and I decided to leave. No idea how the food is. With that level of service it wasn't worth it. read more

My husband and I had lunch here today. I don't think I've ever dined here before and it opened 6.5 years ago. We checked out the menu by the entrance before deciding to dine here. We were taken to our table and the waiter/ server was kind enough to move the table out so I could sit comfortably. I ordered the chicken taquitos to share as an appetizer. We loved the taquitos. The salsa verde added a kick and it was lovely. For my entree I ordered the Margerita pizza with a house salad and my husband ordered the Lemon-Herb Parmesan Chicken which was served with asparagus. My husband enjoyed his entree. I enjoyed the house salad the pizza but I think they could have used a better serving dish for the pizza. It was not easy to eat off of. They could have served the pizza in a dinner plate. For dessert we ordered the Oreo Dream Extreme Cheesecake and it was decadent and yummy. We enjoyed the lightly sweet whipped which was served with it. It was the right balance. The ambiance was nice. There were some things they can improve on: the floor by us was a bit dirty. I noticed it when I got up to use the bathroom. It looked like some sauce had dripped on it and no one cleaned it... could have been a hazard. I was trying to walk around it so I didn't slip. The service was fine. Our was attentive for the most part; checked in on us every now and then to see how we were doing. He answered all of my questions about the food since I do have some food restrictions. Overall, we had a lovely time and I wouldn't mind dining here again. read more

See all

Wait was like half an hour for a table, so we sat at the bar. Service was super slow, and the staff all seemed rushed and overwhelmed. The food wasn't worth the wait. Definitely expected better from everything I've heard about this place definitely going elsewhere next time. read more

Every time I go, I get the honey and truffle chicken and it is amazing super crispy super tender. I tried the lemon ricotta asparagus and it was a game changer. Such a fun way to eat asparagus. It does have nuts on top incase you have a an allergy but would definitely recommend. Always clean inside. The service is always on point. read more

The Cheesecake Factory - Lemon ricotta asparagus - Desserts Near Me - Rockaway, New Jersey

OMG Horrible, iced tea tasted like ass and they brought me a water with a brown ooze at the bottom. Service was super slow and inconsistent but I've come to expect bad service these days since restaurants have to scrape to bottom of the barrel for help. I ordered a slice of strawberry cheesecake to go. I never got it. I paid for it and never got it. Last time with this place. Really, I'm done with Cheesecake Factory. The poor service even got the server a 20% tip. Imagine that, I paid for an item that I never received and tipped 20% on it. It's a shame because 20 years ago Cheesecake Factory was great. Not anymore. read more

After Christmas shopping, decided to stop in and have dinner. They were not packed, but with the limited staff on Christmas Eve...they still provided friendly and excellent service. First time visiting this location, it has the typical CF layout with a beautiful interior and it was clean. For our app; went with the Eggroll Sampler platter and is was delicious! For the entree: we had their Fish & Chips and Salmon plates...good choices as they were cooked perfectly and were large portions! For dessert: ordered the Pineapple Upside Cheesecake and it was great. read more

I love Cheesecake Factory! I love the service is always so helpful and friendly and hoping the change up the ambiance in the the only dislike I have with this place is the lighting! Why is it always so dark in there? I don't like it lol but I always love the food the drinks and most of all the desserts! I forgot to post my meal but here is a photo of cake and drink! read more

See all

Almost always when I go to the Cheesecake Factory, I order Skinnylicious Shrimp Tacos. Yesterday, they were as good as always. BUT the accompanying Escabeche Vegetable salad was mostly cabbage with a few pieces of cucumber, hardly any carrots or cauliflower, and so little dressing that it was basically dry. Also, it was clear that the usually delicious warm bread was neither warm nor delicious. It was clearly day old. I told the waitress that and she said there was bread backing now. When it was done she brought a plate of it. The brown bread was ok, but the baguette was no better than before--cold, tough, and stale tasting. The butter had been put on a hot plate so it had melted. I hope this was a one-off. read more

Literally SO filthy. The bathroom was so disgusting with garbage piled all over and the floor covered with toilet paper. The food was also really really bad. Never coming here again. read more

The food was tasty, good service. Our server was pleasant as well, we will be returning.

This place always seems to be pretty packed so I'd say we were lucky to get a table right away. Wifey, my son and I all needed some nourishment, but didn't want a fast food joint or to sit in a loud bar environment so Cheesecake Factory worked. Our waitress was super friendly and got us our drinks right away. For entrees, Wifey had a turkey burger, the boy had a classic burger and I had the Thai Chicken Salad. Food was a little slow coming out, but it was worth the wait. Burgers came out exactly as requested and my Thai chicken salad was huge...so big I took half home for lunch the next day. Sorry folks, no pics, but I'll be back, I'm sure. read more

They all look alike! The entrance, reception desk, decor, menus, and showcase of cheesecakes. Best extensive cheescake menu I've laid eyes on. This location had outdoor seating; even at the start of August you'd think it would be perfect. The sun was beaming that day, but we still wanted to eat in the patio. It took over half an hour to get them to lower the sun shade. We happened to arrive during a shift switch. Although our orders were already put in, the wait was also extra. By the time we bit into our food, it had been about an hour. Nobody explained, but we figured they were still understaffed considering the pandemic. They weren't busy at all. Respect to our waitress who was very apologetic anyway. The food was really good, even if they seem basic. Their Cuban sammie tasted so much better than the one I ate in Miami. So it's a tristar for their food and kind waitress. Thanks for coming into work! read more

The Cheesecake Factory - Cuban w/ sweet potato fries - Desserts Near Me - Rockaway, New Jersey

See all

Met a friend here and I'm pleased that Cheesecake Factory now takes limited reservations...-although shockingly, we didn't need reservations for lunch, cos it was still pretty empty at 1230! In any case, Cheesecakes Factory is the same everywhere in regards to food. However, Fatima, our waitress was fantastic. She was lively, friendly and knew how to joke around! She was the highlight of the place. We ordered from the Skinnylicious menu and got the shrimp tacos and turkey &avocado sandwich. We appreciated Fatima telling us that the Skinnylicious version of the sando will be smaller . In any case, food was good, nothing to write home about. We ordered some cheesecake slices to go: lemon raspberry, pumpkin, tiramisu cheesecake. All were soo delicious , makes you wanna come back for more. read more

See all

ordered curbside pickup tonight, followed checkin instructions but no one brought the order to the car, I went inside after attempting to call without being answered and my order was sitting there getting cold. When i got home i was also missing 2 orders of fries which i paid for. Usually pickup works well and rarely am i missing items, something is a miss, manager take note read more

I've been coming to this Cheesecake Factory for many years now and it has stayed fairly consistent. The food is always decent and the service is nice. It gets busy quite quickly but that's largely due to the fact that it's within a mall. read more

The Cheesecake Factory - Caesar Salad** - Desserts Near Me - Rockaway, New Jersey

Ordered: Eggroll Sampler (~$17): avocado rolls, Tex-Mex rolls, cheeseburger spring rolls, and chicken taquitos Thai Lettuce Wraps with Chicken (~$19): satay chicken strips, carrots, bean sprouts, coconut curry noodles, and lettuce leaves with 3 spicy Thai sauces: peanut, sweet red chili, and tamarind-cashew sauce Fresh Banana Cream Cheesecake (free reward): banana cream cheesecake topped with Bavarian cream and fresh sliced bananas Aya's take: Despite how awesome The Cheesecake Factory is, I rarely find myself here. But since I had a free cheesecake slice to redeem and a gift card I hadn't used, I stopped by for lunch. I was beyond impressed with both the Eggroll Sampler and Thai Lettuce Wraps with Chicken. Especially if you come here with a large group, both are perfect for sharing. The only complaint was the amount of satay chicken strips given is not enough for the lettuce wraps; a double portion would be ideal. I'm a sucker for banana desserts but the Fresh Banana Cream Cheesecake fell short for me. I did get the banana taste but it was subtle, and mostly tasted like sugar. There was also a heaping amount of cream which looked like a diabetes diagnosis waiting to happen. I'm glad it was free, but otherwise that 1 slice would've been ~$10. All in all, if you come to The Cheesecake Factory, you will absolutely find something you like since their menu is so vast. Highly recommend the 2 dishes I got! read more

See all

One of THE BEST bacon cheeseburgers I've ever had around!!! Coming to a Cheesecake Factory is always an experience. No different than any other Cheesecake Factory's out there... -Huge menu -Lots of good eats -Friendly service Having a big menu makes it difficult to choose from so I always have a tough time making my selection. I decided to go with a classic Bacon-Bacon Cheeseburger and I couldn't put it down... devoured! The entire construction of this burger is amazing. The bun is seeded and soft. The sauce is some secret flavored mayo sauce... sooo good! The beef was cooked medium and juicy. BUT, that bacon... thicker cut, not dry or well done, flavored in a smokey flavor, plenty of it (DID NOT SKIMP OUT). I could NOT believe how good this burger was here. DEFINITELY a must try! read more

See all

35 minutes for a drink from the bar and 55 minutes for entrees to come out is totally unacceptable. And server was nowhere to be found.

It's gotten so much better since I last came here! The floors were clean and the wait staff was so nice. The food was delicious and I was just really happy that everything was clean. read more

Came here for dinner on a Sunday night first first time during my week long stay in the area for work. I dined at the bar. Then I did online offering for curbside pickup for a weeknight . This order was very often very wrong partially due to the technical difficulties and lack of capabilities with their online ordering. My return the following month I did another online order this time everything came out right however they do not give you the option for bread or no bread and unfortunately I do not eat bread and it goes to waste. The staff is extremely friendly and kind which I thoroughly appreciate. read more

The Cheesecake Factory - Desserts Near Me - Rockaway, New Jersey

See all

I can't say anything negative about the kitchen or the food. I've yet to have a bad experience with either of them. I usually do curbside pick up, do not have time to go in and sit down. There is usually where I encounter the problem. Something is usually missing or sometimes I end up going in to pick it up because no one comes out. This time it was the cheesecake. Maybe management could spend a little more time with FOH because BOH seems to have it all under control. read more

My wife ordered chicken picatta it was so tough it wasn't edible, I had a taco bowl. It was ok but presented poorly basically looked like a bowl of green glop. Espresso was cold. Got some good coffee though, and our server was very good read more

Ordered again for the kids and the kids Mac and cheese had bacon bits it. This was delivered ordered. It was deliberate. Everyone stay away from this restaurant. read more

The only reason for this review is the bartender Nasia. Whole restaurant, one bartender, and she was calm, cool, and collected in the two hours I was there. Made excellent drinks and super quick! Interacted with those at the bar and didn't make her servers wait, super rare to see someone that cares so much. Just walked out and had to leave this review because she really was doing a great job and was super happy the whole time. read more

The Cheesecake Factory - Desserts Near Me - Rockaway, New Jersey

The Cheesecake Factory has a formula that seems to work at all of their locations I've visited to date.  They provide really nice decor, and a menu that could double for an Enclyopedia. Tip: The calorie count for everything is shown in the menu; as long as you ignore the calorie counts they show, you'll doubtless enjoy your meal and leave a happy camper.  If you pay attention to the calories, you will regret whatever you order ;-) We came for a post-dinner snack recently; we ordered two dishes to share, as well as a Salted Caramel cheesecake to end the meal.  Everything tasted great, and we departed in short order not regretting our indulgence at all. read more

See all

Rude and obnoxious host who won't allow me to have a table to wait for my husband and daughter since 50%of the party was not there,how would I have 1*5 person party Horrible read more

Total Pits, waited 20 mins before a server showed up at out table only for him to finally take our drink order and never came back . Spoke with manager and all I got was 'sorry' what a mess never again. read more

Booked a reservation on the Cheesecake Factory Website and showed text proof as well as my identification card and wasn't seated. Waited 30 minutes to get seated despite arriving 15 minutes early for my reservation time. Unacceptable. read more

See all

This was the only late night dessert spot in the area and although they were minutes from closing when we arrived the staff happily served us dessert to go. They were so courteous and friendly is revived our evening of a terrible dinner from a different restaurant prior. read more

Food is always good, portions are large enough that you have to make a conscious effort to save room for dessert. Service is usually attentive and fast. The restaurant is noisy but not too crowded. The one in Rockaway has both indoor and outdoor seating. read more

I'm hoping our experience was an atypical one. A few weeks ago we went on a Sunday afternoon for a late lunch/early dinner. When we got there we checked in with the several hostesses at the desk and were told it would be about 10 minutes- after 15- 20 minutes in a quiet restaurant and watching several groups who came after us be seated we checked in. Somehow we were overlooked. We were seated at a questionably clean table with tons of wrappers and food on the floor. After 15-20 minutes over not having someone come by I was able to make eye contact with the hostess who checked her computer to see what was going on. Somehow we were overlooked again and hadn't been assigned a server. Our server was very nice and knowledgeable but I'm pretty sure he had been there all day. The food was fine, came out in a reasonable amount of time. One thing that I was really taken aback by was how filthy and unattended the bathrooms were. One stall has toilet paper, the floors were sticky and garbage cans were overflowing. A dirty front of the house makes me weary of what the back of the house looks like. read more

The Cheesecake Factory - Desserts Near Me - Rockaway, New Jersey

See all

Ive been here several times already and I think this place has improved a lot since. Before service was terrible, and food wait times were long. However, I think service was pretty decent - for recently coming here at prime time (6pm on a Saturday). Ended up waiting for about 30 minutes - as we anticipated. Took a bit of time to wait to actually order, or even get our drink order in, however wait time once we ordered was about 20 ish minutes. I always have a hard time ordering because there are so many dishes to choose from. My fave menu is the brunch menu as far as choices goes. As far as Dinner menu selection goes, here are my favorite go to dishes over the several times I've been here: - Bang Bang Chicken and Shrimp - Chicken Bellagio (with extra sauce) - Truffle Honey Chicken - Tuna Tataki Salad (dressing on the side) - Steak Medallions (Skinny Menu) - Lemon Ricotta Pancakes (Brunch only) - Buffalo Blasts - Avocado Rolls (perfect for take out - ask for extra sauce) I hope to further expand on this review and hope to be wowed and proven wrong about the to-go menu experience. read more

The Cheesecake Factory - Chicken Bellagio - Desserts Near Me - Rockaway, New Jersey

See all

I have been coming to this place since it opened and I'll never go back My girlfriend ordered 3 glasses of wine the bill came it was 66.00 dollars for 3 glasses of wine that is bull shit highwY robbery I can go away where in morris county and the most ill pay is 14.00 wtf!! FU cheesecake factory you lost my business 66.00 for house cabernet FU ! read more