I had a great experience here on Sunday. I was having to exchange an online order, and the computer…read morewas acting up, but both Karla and Carmen were so friendly and patient with me! I'll definitely be back.

This has proven to be a great place to buy children's clothing. They have a broad selection and…read moremany sizes. In fact the only knock that I have on them is that hey don't have a large selection of premie clothing. They have always greater us with kindness and courtesy. They have worked to resolve issued of improper sales. Overall a really good place to shop for little ones.

Clara was friendly and helpful. The store had a huge selection with great sale price. Looking…read moreforward to visiting again soon.

Big thanks to Nicole who stopped what she was doing to help me find a pair of high waisted denim…read more When we couldn't find any on sale in my size she showed me the new denim and gave me a coupon for 30% off their new denim starting Feb 5th. I will definitely be back to take advantage of this deal.

Visited the store yesterday, and it was nicely stocked. Lots of great selections, and the staff was…read moreextremely helpful! Will definitely be returning to the store for future shopping.

Great store, great experience! Amanda and her team were extremely helpful, knowledgeable about…read moretheir product lines, and provided excellent customer service. The store was neat, clean and well organized. Thanks Amanda!

Just moved to Chattanooga for work and went into Windsor today looking for something for an event…read moremy new work is having. Lacey and Mark had the best customer service I've seen in a long time. They greeted me instantly and asked what I was looking for. Showed me some recommendations of what they think I'd like and helped me throughout the whole process. They were a great team and made the whole experience that more enjoyable. I will definitely be back to see them when I have another occasion come up! Awesome job from this team

We live 30 minutes away from the Windsor in Chattanooga and my wife and daughter went to Windsor to…read morelook for an outfit for a dance. After hours of looking at other stores they finally found something at Windsor that she was not in love with but purchased it anyway thinking that if she found something that she liked better that she could take it back if she did not wear it. Keep in mind that the sales associates were very snappy and short about helping my wife and daughter. One of them was on the phone with a customer and overheard the interaction between my wife and an associate and snapped off something smart. Well my daughter did find something that she liked better at another store and decided to purchase it. We do not get to Chattanooga that often because we are 30 mins away. When we did get the opportunity to get back to Chattanooga to try and return the items to Windsor it had been 32 days since purchase date and they would not do anything to help us out. Come to find out the store "policy" is 15 days to return for refund and 30 days to return for store credit. First of all these terms are kind of short and second the associates would not do anything to accommodate our circumstance. I did notify the company and got a reply that someone from the company would be reaching out to me to see what they could do but no one did. I have responded several time to that email stating that no one has attempted to reach out to me but I have still not received any kind of response from anyone. I am a rule follower and understand the need for rules and terms but their terms are only printed lightly on the back of the receipt and their terms for refunds are shorter than any I've ever seen. Matter of fact my daughter wife nor I knew the terms until the sales associate point them out on back of the receipt. This is a very difficult company to work with.

Just wanted to take a second and say Thanks to Mr. Gene! He really went above and beyond! He was…read morevery patient and understanding! I was probably the most indecisive customer he has had all week! But he stood his ground and recommended many smells and finally we decided on " In The Stars" ! Amazing! Thanks Mr. Gene, I will definitely be a return customer!

This is a Bath & Body Works that is located inside Hamilton Mall. It is nearest to anchor store…read moreDillard's, for reference. The store is typical of a Bath & Body Works, as they are all the same: colorful, exceptionally stocked shelves, neatly arranged and clean. There are hand soaps of both cream and foam, hand lotions, candles, shampoos, room air fresheners called 'Wallflowers' with beautifully decorated holders for them, and even more...and there is even a complete men's line of products. New are 2020 centric hand sanitizers that are wonderfully-moisturizing and aromatherapeutic. The sales people are always very helpful, friendly and cheerful. There is no charge to browse, and the clerks that work here won't mind if you do. Next door and somewhat attached to BBW is their sister company, White Barn. White Barn predominantly sells candles and beautiful holders for them. There is always some deal to be had here any time of the year. They also conduct an annual promotional event.

Late review but I just wanted to say that I visited this location about a week or two ago and had…read morethe most exceptional service provided by Pamela. She was thorough, thoughtful, and an absolute delight to work with. 5 stars!

This place is overpriced, sells mostly merchandise made out of the USA, has employees who have no…read moreclue as to their stock or any knowledge of their products. Plus, they play morbid, uninspiring funeral recordings to brainwash the talking donkey sheeple to believe they are "good" people.

Best customer service award goes to Josh T. We made a quick stop in HOBBY LOBBY today. It was…read morevery busy. I'm assuming everyone is gearing up for the holidays. We literally needed 1 yard of fabric. Josh was busy helping another customer but took time to greet us. He saw what I chose and made a recommendation for me. He nailed it! He was very knowledgeable about his area and what had just arrived. He also knew the rest of the store when we inquired about a couple of other items. It's so rare that anyone in retail even smiles anymore. I was blown away at his great attitude about being busy. He was so polite. I am a regular at this location for a reason. If they aren't aware, they have a star!!! Thanks Josh T!