I came to Macy's during a crowded Saturday with the intention of picking something up at the Chanel…read morecounter and making a quick exit to avoid the masses but was enticed to look at some clothes in the Ralph Lauren and Tommy section by the cute tops in the summer sales sections. I had also received some coupons in the mail and thought, "Why not?" I was able to find some good deals on Tommy jeans and some nice Ralph Lauren Polo shirts as well as some blouses for work. As I headed to the check out, I was already thinking, the coupons will probably not go through and I might have to make some of my purchases online. Macy's coupons are a hit or miss because they have so many exclusions and at some counters, a sales associate told me they make sure the coupons don't go trough because all their items are exclusions. As a result, I usually don't bother unless I happen to be there for another reason. I was pleasantly surprised this time when a sales associate named Yolanda Perez helped me figure out how to make the most of my coupons and it turned my good deals into some really great ones. I truly hope Macy's keeps hiring sales associates who are friendly and helpful like Yolanda. Having that help keeps me at the brick and mortar store instead of shopping online. I really want to support RGV business but if I can buy a $50 pair of shoes for $22 on Macy's online, how can I resist? Forget about online shopping, bring your coupons and enjoy the excellent service. As an added plus, there is ample parking, the store is nice and clean, and the Chanel counter kicks butt. Good job Macy's!

Priscilla at the dresses section has awesome customer service and takes time to help me choose the…read moreright outfit. The only reason I come to Macy's at this location is because I know she will take care of me. Thank you Ms.Priscilla