The staff here are awesome! They're down to earth, friendly, and fun. The location is also very…read moreconvenient to the highway. I'm excited to see them serve this Chester area in addition to the other areas around Richmond and beyond. Solid company.

Kid to kid is great place to visit if you're in need of some good clothes for your little ones. The…read morestore is very well organized! With the store being so well organized it made shopping there a breeze. Not only do they have clothes but they have toys, books, and a whole wall filled with baby gear! The only downside is if you plan to sell to Kid to Kid, they are only paying in store credit. Other than that it's a wonderful store.

I'd never heard of this store before but it looked neat and I went in to check it out. It was well…read moreorganized and clean. It had lots of toys and collectibles for older children to adults. There were some franchises I recognized like My Little Pony, Strawberry Shortcake, and Care Bears, and some based on Disney characters and Sanrio (Hello Kitty). This seems like a great place to get gifts for people who are interested in these characters as it has some unusual items related to them like makeup, stickers, and fashion accessories. They had blind boxes as well, but not everything has prices on them and I didn't want to keep asking how much everything was. It looked like it had just opened in this location so maybe they weren't finished setting up.

Myrah is so sweet and she is very helpful when I don't understand things. She is amazing!read more

Stephanie took her time when I was here. I was having issues with Customer Service six hours…read morewaiting on a gift card that I needed while I was having a crisis and she stepped in and made my day I appreciate you

A really good display of their products. The store was very clean and tidy. The sales lady were…read morevery friendly and greeted me when I entered the store. They are having a huge sale. I was surprised to see them very well stocked with a 30% sale going on. I was able to purchase what I needed and was able to walk around the store freely. I would recommend this store for sure!

Great shopping for special occasions or just finding something different. Located in nice area…read morewith plenty of security and lights. The clothing and accessories are so unique. Customer service at the registers is outstanding

I Have A Complaint on the Regional/General Manager from Maryland. I am trying to reach the…read morecorporate office with a complaint. I just got off the phone with the Regional/General Manager from K&G in Maryland. Nothing was resolved by the Regional/General Manager of the White Oak store. Just a bunch of hot blown air to the customer. He promised me something out of the store as a compensation for the hardship that I faced in his Richmond store and then when I asked him about it later he acted like he knew nothing. You, see, apparently he is not in Richmond but in Maryland. I see why the subordinate leadership in Richmond is just as bad as he is. K & G needs better leadership. I faced a very difficult time over the years dealing with the manager in the Richmond store. She is very rude and follows customers around the store and makes the shopping experience very uncomfortable. Because of this I have not been in the store lately because I am in fear of harassment. I hope that someone from the corporate office reaches out to me soon so I can fill you in on what was promised to me in compensation for the Richmond store management and employee behavior. I am truly dissatisfied to have been lied to by the Regional/General Manager. This review only shows a little bit of the problems with your Richmond store.

The service, selection, value and very friendly, helpful staff, keep me coming back. It's a little…read moretrek for me, as I live in Chesterfield County, but it's always worth the trip.

When it comes to yarn in Richmond proper, this is definitely a place where you'll find a wide…read moreselection of prices, brands, colors, and textures. Considering that there are only two other yarn stores in the greater Richmond area, it's nice to know that there's something for everyone if you're in Richmond proper. You may also find a range of customer service. The first time I went in, I felt very welcomed by the staff members and they answered all of my questions. I was happy to make my purchase. This is what prompted me to return. The second time I went in, the staff member at the register was chatting with an exiting customer about the election. I don't mind a political disagreement or difference but I do mind vindictive racially charged whispers. If your hand is over your mouth as you gleefully lean into your inner mean girl, a part of you knows that what you said isn't entirely classy. Your candidate winning does not excuse bad manners or a lack of decorum. However, it's low form to wish the losing candidate ill, and to hope that they go back to the hole they crawled out of. Wow. It just goes to show that age is not associated with class. Folks are entitled to their opinions, but if you're a staff member hoping to make a sale, it's probably best to keep that under wraps or at least away from your workplace. Not classy, not demure, not mindful at all, and definitely not the kind of behavior that would make America great ... at any point. Note: I do not believe that this staff member reflects the entirety of the others. I do think that, had it not been the day after the election, this person may have been less likely to be less mindful of others in the store. That said, big moments in history do reveal our true character, and I hope this staff member takes the time to be more empathetic and aware of their surroundings the next time they are at their workplace.

Went to Hobby Lobby for some treat making supplies. Love that their bakery aisle says 50% off all…read morethe time. The store was clean and the cashiers were friendly.

This is my favorite craft store, they have the best selection of florals, craft and decor for every…read moreholiday. Minnie is the absolute sweetest and I love coming here to see her and her sweet smile.

I stopped by Penelope for two reasons. 1. I needed to replace a pair of sterling silver hoops that…read moreseemed to have vanished from my collection, and 2. I was hoping to find an earlier birthday gift for a friend who was in town for the weekend. First of all, the woman helping us was very helpful and didn't mind at all that I seemed to request one tray after another for viewing a variety of pieces, not really knowing what I was looking for. I found a great pair of hoops almost immediately, which was fantastic as I'm oddly picky about hoop styles. We scoured the store and found a great necklace option though it was silver and a quick text revealed she preferred gold. While the store didn't have quite as many gold pieces as I would have liked, I did find a great pair of costume jewelry earrings to add to my gift for my friend... and the silver necklace I'd been considering for her, well, I ended up getting that for myself. By the way, they had a great selection of Pandora on sale! So I may go back soon to see if they have anything left.

This was my first time in this particular Penelope. Perhaps because of the time of year, or…read moreperhaps it's like this all the time, but the place was buzzing with activity. Customers, many men, shopping for gifts for their ladies. I didn't see anyone shopping for the clothing in the store, all jewelry customers. This is a great place to shop for a gift of jewerly for the special lady in your life -- mom, sister, wife, girlfriend... Lots of pretty things to choose from (I am loving the Bonn Bons right now) in a variety of price ranges, and all of the employees are super helpful.

This cute store seems to have a little bit of everything. I promise if you go in here, you will…read moredefinitely find something that you like. Each booth was personalized and organized and its own unique way. Prices ranged booth to booth, but everything in the entire store was reasonable.

This store is full of unique finds for anyone! From antique furniture and decor to clothing and…read morejewelry for the whole family, you are sure to find something in this treasure hunt of a store! There are many different independent vendors set up within this shop that sell a variety of items including furniture, home goods, clothes, jewelry and food items. The vendors are constantly rotating items, so if you've been in before, you will always find something new! And this is a great place to find a last minute gift for anyone! Staff is always super friendly and helpful too!