They have cleaned my house for many years and have always been thorough and worked as a team very…read morequickly

Richyelle's cleaning service is wonderful, professional, thorough and kind. We used this service…read morefor the first time yesterday and are so happy with the results and fast turnaround time from our initial reach out. We will definitely be repeat customers! I also really appreciate that the cleaning supplies were not overly strong and left our home smelling clean and wonderful!

We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

Jana in person came to assess the work needed to clean my rental apartment. She estimated that it…read morewould be 6 hours of cleaning. We communicated by text and told me that she would send her best team to clean. I was not disappointed. Every area that we discussed were cleaned. Appliances were cleaned inside and out (refrigerator, stove, oven and microwave). The apartment has wall moldings and built-in cabinets and drawers and they were dusted and cleaned. I texted her about additional areas of cleaning, paying attention to corners and baseboards, windows and sills and her team covered those areas, especially the interiors and exteriors of all the windows, and the carpet on the stairs and hallway. She sent pictures of their work when her team finished. I paid $550 for six hours of a very good job. I would use her service again.

I used Empire Fresh Cleaning for deep cleaning service of one of my cafeterias, and the quality was…read moregreat. They're very reliable too, value is fair compared to the competition. I would definitely recommend them. Specially Jerry is a very friendly account manager. Thank you again!

Daniel showed up on time with a smile, very helpful in cleaning outside windows on the second floor…read moreand all the screens as well. competent, polite and respectful of my furniture and rugs. would recommend him highly.

I'm so disappointed to say I had a terrible experience trying to work with this company. I called…read moreover a dozen times in the last two weeks to get a quote on moving services and was told every time I would get a call back and never did. When I made my final call to let them know we would not move forward and I would like to speak with a supervisor regarding the lack of communication I was told they would call me back (right...) and then gave me a quote that was insanely high and we would never accept. I would advise nobody to work with this company. This was an extremely frustrating experience that could have been avoided if they had a better business model.

This company is not reliable. I made multiple calls, and the receptionist promised several times to…read morecall back but never did.

I'm very overdue for this review (2 years), but I wanted to make sure I fulfilled my promise…read more I received a cleaning from Kelly's Cleaning Service with her sister to come clean my apartment in Daly City. Isabel is a fantastic cleaner, extremely courteous, and very thorough. She went above and beyond to clean the apartment, spending the required amount of effort and time to ensure everything was tidy as best as possible. I compensated her for the extra time spent, even though she not ask for compensation. I'm hoping that Kelly is doing well, as mentioned earlier in her commentary to a negative review, she was injured from a random stray shooting that left her unable to work for some time. I'd say I have a pretty good judgement of character, and based off of my interaction with Isabel, she loves her sister and extended family that she was continuing to keep the family business operational, as this was one, if not, her primary source of income for her family. Unfortunately, at the time when Isabelle told me this story, they were still struggling. I'm hoping they are still in business, as I would like to continue using their services. I'm hoping the previous 1-star review will be overloooked. I did my research on the shooting after Isabelle had let me know and made an extra effort to put in a donation along with the cleaning services paid. They are hard-working Americans just trying to get by, hit by very unfortunate circumstances. Let's bring them more business!

The cleaning done (one bathroom only) was thorough and very good quality. Originally, they said…read morethey were booked for the two days I suggested, but then they fit me in last minute. Since it was a last minute booking, I didn't mind that they were later than the time quoted.

Two years ago I asked for Victory's help clearing out an apartment that was pretty worse for wear -…read morethe prior tenants had left every room in absolute disarray, the unit itself was massive, and there was time sensitivity in making it happen before new prospective tenants were set to view the space. Bruno and Arisla were INCREDIBLE. Miracle workers. They were patient and made extra time when they already had other appointments to clean multiple square feet worst of abject mess in mere hours, and were kind, gracious, and incredibly skilled. We hope to never need a job of this magnitude ever again but WOW are they the best. 10/10 would recommend! Thank you to you and Ilana for everything!

Easy to schedule, fairly priced, and they did a wonderful job with my move-in cleaning.read more

Joel and Graziella are, quite simply, amazing. They literally left my loft shiny after a thorough…read morecleaning and also did the laundry and dishes. Plus they are pleasant to deal with and great at communicating availability, rates, etc. Happy to recommend their services.

Life changing! Amazing service and so easy to communicate with. We initially only wanted a deep…read moreclean focused on our windows since our the screens had years of dirt and dust collected from construction nearby. However, after having the deep cleaning completed by the Shiny Cleaning Crew, we signed up for monthly services because we noticed their attention to detail was top tier. There are items around the house I never thought could be cleaned are suddenly shiny. We even noticed our toaster was shinier than before and the bathroom air vents had the lint cleaned out. We're so grateful to have found them!

Lilian's cleaning service did a fantastic job! The team of cleaners that came over were easy to…read moretalk to and work with and after a brief discussion to confirm the areas we needed cleaned they got right to work and didn't need any additional assistance or details. The service needed was two bathrooms and 1 vacant bedroom deep cleaned, plus the exterior of second windows which could be reached from the inside. They completed all of this work in roughly 3 hours, and they made the most of this time, vacuuming and wiping down every surface. At one point I watched as a team member cleaned in the gap between where the hardwood floor and the baseboard should connect, but since it's and older house these had become warped and dirt had gotten between there. In the end all the cleaned areas shined like new. As an added note, we live with two pets, cat and dog and the team was comfortable to work around both animals, who were curious what was going on in the house. I would absolutely hire them again. No headaches with scheduling and well worth the money for the job they did.

Lilian's team does a great job. They started with a very thorough deep clean on the first visit and…read morenow come every 2 weeks. Our house just feels so nice after they're here! Highly recommend!