We have worked with Maria and Maria many times over the past seven years, for move-in cleanings,…read moremove-out cleanings, and make-the-house-nice-for-guests cleanings. Their various teams have consistently done excellent work. They arrive on time and bring all the supplies and equipment they need. With a recent visit, I was astounded by how clean the floors, countertops, and bathrooms turned out. They were also surprisingly thorough in also cleaning outdoor spaces, appliance interiors, doors, light fixtures, and other nooks and crannies that it never would have occurred to me to request they cover. Every M&M colleague is friendly and pleasant. They are a true joy to have in our home, and we are grateful for all they do. I look forward to working with them again whenever we have cleaning needs.

Overall, the team they sent over did an okay job. I contacted Maria and Maria to clean 3 bathrooms…read moreand one kitchen. I was quoted $250 to $450 for the space. The cost ended up being the $450. Three cleaners came. Two handled the bathrooms and one handled the kitchen. The ones who cleaned the bathroom did a great job. However, the bathroom smelled deep of chemicals afterwards. The one who cleaned the kitchen did not do a good job. The inside of the fridge (which was requested) was not done at all. The counter were wiped down but were not clean at all. The cleaner did do a decent job on the stove though. They also arrived early, which most of the time would not be an issue. However, I wasn't able to sequester my cats before they arrived, and they freaked my cats out. The heavy chemical smell did not help them. Unfortunately, I don't think I will hire their services for a deep clean of my kitchen again. I may decide to give them another chance when I need a deep clean of the bathrooms.

They have cleaned my house for many years and have always been thorough and worked as a team very…read morequickly

Richyelle's cleaning service is wonderful, professional, thorough and kind. We used this service…read morefor the first time yesterday and are so happy with the results and fast turnaround time from our initial reach out. We will definitely be repeat customers! I also really appreciate that the cleaning supplies were not overly strong and left our home smelling clean and wonderful!

We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

Jana in person came to assess the work needed to clean my rental apartment. She estimated that it…read morewould be 6 hours of cleaning. We communicated by text and told me that she would send her best team to clean. I was not disappointed. Every area that we discussed were cleaned. Appliances were cleaned inside and out (refrigerator, stove, oven and microwave). The apartment has wall moldings and built-in cabinets and drawers and they were dusted and cleaned. I texted her about additional areas of cleaning, paying attention to corners and baseboards, windows and sills and her team covered those areas, especially the interiors and exteriors of all the windows, and the carpet on the stairs and hallway. She sent pictures of their work when her team finished. I paid $550 for six hours of a very good job. I would use her service again.

I used Empire Fresh Cleaning for deep cleaning service of one of my cafeterias, and the quality was…read moregreat. They're very reliable too, value is fair compared to the competition. I would definitely recommend them. Specially Jerry is a very friendly account manager. Thank you again!

Daniel showed up on time with a smile, very helpful in cleaning outside windows on the second floor…read moreand all the screens as well. competent, polite and respectful of my furniture and rugs. would recommend him highly.

I'm so disappointed to say I had a terrible experience trying to work with this company. I called…read moreover a dozen times in the last two weeks to get a quote on moving services and was told every time I would get a call back and never did. When I made my final call to let them know we would not move forward and I would like to speak with a supervisor regarding the lack of communication I was told they would call me back (right...) and then gave me a quote that was insanely high and we would never accept. I would advise nobody to work with this company. This was an extremely frustrating experience that could have been avoided if they had a better business model.

This company is not reliable. I made multiple calls, and the receptionist promised several times to…read morecall back but never did.

The cleaning done (one bathroom only) was thorough and very good quality. Originally, they said…read morethey were booked for the two days I suggested, but then they fit me in last minute. Since it was a last minute booking, I didn't mind that they were later than the time quoted.

Service was ok. Just one person came to clean the house instead of the typical two people with…read moreother cleaning companies. The owner of the company has people working for them. The person cleaning the house ended up using the rough side of a scotch brite sponge on my stainless steel sink, leaving deep scratches on a spotless sink. They did come by to try and remove the scratches but of course it did not work. I am greatly disappointed because I take pride in my house and they learned the lesson at my expense. I didn't think I needed to let a professional cleaning company know to use a soft sponge on stainless steel. The owner did reach out to try and fix it or give me a small concession. It's a high end sink, a small discount on a future cleaning is neither fair nor will it fix my sink. I will not be using their service again.

I hired Victory's Cleaning Service and had one of the worst experiences I've ever had with a…read morecleaning company. The job was incomplete -- multiple areas were left dirty, and basic surfaces were untouched. When I sent photos and a video showing what was missed, the owner didn't apologize or offer to fix it properly. Instead, she argued, demanded partial payment for the poor work, and even threatened to contact her attorney when I said I would leave an honest review. That's completely unprofessional and unacceptable. I still paid $100 just to end the situation, but it's unbelievable that a cleaning company would handle things this way. If you value honesty, quality, and professionalism, avoid Victory's Cleaning Service at all costs. There are plenty of great cleaners in the Bay Area who actually stand behind their work -- this is not one of them.

Easy to schedule, fairly priced, and they did a wonderful job with my move-in cleaning.read more

Joel and Graziella are, quite simply, amazing. They literally left my loft shiny after a thorough…read morecleaning and also did the laundry and dishes. Plus they are pleasant to deal with and great at communicating availability, rates, etc. Happy to recommend their services.

Joel and the Shiny Cleaning Crew did a fantastic job on a deep clean of my home. They were here for…read moremultiple hours and never stopped working, and the attention to detail really showed! My kitchen and bathroom haven't been this clean in years! Pricing was absolutely fair and Joel was super easy to work with :)

Lilian's cleaning service did a fantastic job! The team of cleaners that came over were easy to…read moretalk to and work with and after a brief discussion to confirm the areas we needed cleaned they got right to work and didn't need any additional assistance or details. The service needed was two bathrooms and 1 vacant bedroom deep cleaned, plus the exterior of second windows which could be reached from the inside. They completed all of this work in roughly 3 hours, and they made the most of this time, vacuuming and wiping down every surface. At one point I watched as a team member cleaned in the gap between where the hardwood floor and the baseboard should connect, but since it's and older house these had become warped and dirt had gotten between there. In the end all the cleaned areas shined like new. As an added note, we live with two pets, cat and dog and the team was comfortable to work around both animals, who were curious what was going on in the house. I would absolutely hire them again. No headaches with scheduling and well worth the money for the job they did.

Lilian's team does a great job. They started with a very thorough deep clean on the first visit and…read morenow come every 2 weeks. Our house just feels so nice after they're here! Highly recommend!

Jorge did an outstanding job on our carpets…read more Jorge smiled and he shook my hand and introduced himself. He arrived on time and put on removable shoe protectors for his shoes. I showed him the carpets that I mentioned to Alex and he understood everything I requested. He asked for the connection to the water in the garage and I showed him where it was and he said I could close the garage door on the hose as it would be okay to do that. Excellent communication and outstanding work done by Jorge and Alex. Price was great and I am a happy camper. David

I had Alex's Carpet Cleaner out today. I've used him before but it has been awhile…read more Great job!!!