They have cleaned my house for many years and have always been thorough and worked as a team very…read morequickly

Richyelle's cleaning service is wonderful, professional, thorough and kind. We used this service…read morefor the first time yesterday and are so happy with the results and fast turnaround time from our initial reach out. We will definitely be repeat customers! I also really appreciate that the cleaning supplies were not overly strong and left our home smelling clean and wonderful!

We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

Jana in person came to assess the work needed to clean my rental apartment. She estimated that it…read morewould be 6 hours of cleaning. We communicated by text and told me that she would send her best team to clean. I was not disappointed. Every area that we discussed were cleaned. Appliances were cleaned inside and out (refrigerator, stove, oven and microwave). The apartment has wall moldings and built-in cabinets and drawers and they were dusted and cleaned. I texted her about additional areas of cleaning, paying attention to corners and baseboards, windows and sills and her team covered those areas, especially the interiors and exteriors of all the windows, and the carpet on the stairs and hallway. She sent pictures of their work when her team finished. I paid $550 for six hours of a very good job. I would use her service again.

The cleaning done (one bathroom only) was thorough and very good quality. Originally, they said…read morethey were booked for the two days I suggested, but then they fit me in last minute. Since it was a last minute booking, I didn't mind that they were later than the time quoted.

Service was ok. Just one person came to clean the house instead of the typical two people with…read moreother cleaning companies. The owner of the company has people working for them. The person cleaning the house ended up using the rough side of a scotch brite sponge on my stainless steel sink, leaving deep scratches on a spotless sink. They did come by to try and remove the scratches but of course it did not work. I am greatly disappointed because I take pride in my house and they learned the lesson at my expense. I didn't think I needed to let a professional cleaning company know to use a soft sponge on stainless steel. The owner did reach out to try and fix it or give me a small concession. It's a high end sink, a small discount on a future cleaning is neither fair nor will it fix my sink. I will not be using their service again.

I used Empire Fresh Cleaning for deep cleaning service of one of my cafeterias, and the quality was…read moregreat. They're very reliable too, value is fair compared to the competition. I would definitely recommend them. Specially Jerry is a very friendly account manager. Thank you again!

Daniel showed up on time with a smile, very helpful in cleaning outside windows on the second floor…read moreand all the screens as well. competent, polite and respectful of my furniture and rugs. would recommend him highly.

I hired Victory's Cleaning Service and had one of the worst experiences I've ever had with a…read morecleaning company. The job was incomplete -- multiple areas were left dirty, and basic surfaces were untouched. When I sent photos and a video showing what was missed, the owner didn't apologize or offer to fix it properly. Instead, she argued, demanded partial payment for the poor work, and even threatened to contact her attorney when I said I would leave an honest review. That's completely unprofessional and unacceptable. I still paid $100 just to end the situation, but it's unbelievable that a cleaning company would handle things this way. If you value honesty, quality, and professionalism, avoid Victory's Cleaning Service at all costs. There are plenty of great cleaners in the Bay Area who actually stand behind their work -- this is not one of them.

Easy to schedule, fairly priced, and they did a wonderful job with my move-in cleaning.read more

Joel and Graziella are, quite simply, amazing. They literally left my loft shiny after a thorough…read morecleaning and also did the laundry and dishes. Plus they are pleasant to deal with and great at communicating availability, rates, etc. Happy to recommend their services.

My mother is very difficult and would not let me clean her space, until the hospital would not send…read moreher home until it was clean. Shiney Cleaning Crew came in and in a matter of hours, turned a filthy, grimey mess into a sparkling clean apartment again. Thank you!

Fabulous cleaning service. Crew arrives on time, works efficiently, and carefully. I highly…read morerecommend Adriana's cleaning service.

Updating this review to add further information. I'm so glad that I took time post surgery before…read morereading this... First, the person from the company that responded wasn't even present at my home so I don't know who Eddie is or where he's getting his false and faulty information. We were supposed to have a deep cleaning for a two bedroom two bathroom apartment because I was going to have a major surgery the next day and we wanted to make sure things were clean for my recovery. My mother was not feeling well so we told told them they didn't have to do the master bedroom and bathroom, they only took $40 off for that. They were supposed to arrive at 9:00am, they didn't arrive until approximately 9:30am and then they were asking me to check their work at 10:45am. I had to take pictures and ask for the cleaners to return to at least clean the windows in the one bedroom they were asked to focus on. When they came back it was only one woman, she grabbed microfibers from somewhere and used our cleaning supplies to do it - I then had to follow up because it wasn't entirely done. That was at 6:20pm. A mop and bucket was not used to clean our floors. And on top of that it was strange to have the cleaners decide to take the instructions off our cast iron skillet that we bought as a gift for a family member and throw them away. Dishes were put into the cabinet while still wet. Cabinets were not properly wiped off. And again, I literally saw one of the cleaners stand barefoot on my bathroom counter and I had to ask her to wipe up after that then follow behind because - who does that? I don't know if this happened because you did not properly tell the cleaners what they were supposed to be doing in terms of a deep cleaning or because of how you schedule people and make them feel like they can't properly take the time to do the job - I don't know but it was a complete waste of time and money. Also, how dare you, someone that was not present and knows nothing about our home, try and say that my mother and I keep an unorganized and messy home. Aside from it being your business to CLEAN, I can promise you that time and care was taken to move things out of the way of the cleaners before they came so that they could focus on deeply cleaning the areas we pointed out. Things were not sprawled all over the floors, that's a horrible and disrespectful cop out for not doing your job properly. I honestly should be getting money back because $330 for what we got was a complete and utter rip off. This is why we are never coming to you again. Everywhere we turned we found something undone and lacking. It was sub par and I honestly should have known better since it's a common complaint about your company.

Elvin and his crew has been providing cleaning services for our home since 2022. They have always…read morebeen punctual, professional, and easy to communicate. They pay great attention to details, their rates are reasonable, and my wife and I are very satisfied with their work.

Elvin & crew have been our home cleaner for a few years now. We are a family of five with pets so…read moreit's a big job! We have been consistently impressed with their professionalism and thoroughness. In particular, they have been very adaptable as our needs have changed, and whenever they come they always do what needs to be done. Sometimes that's a backlog of laundry, sometimes it's a bunch of toys that need to be cleaned up. They're also lovely with my cats and always stop to give them a pet. Honestly I couldn't ask for better cleaners and would recommend them to anyone.

We hired this company for a move out cleaning and they did an amazing job. The staff were very…read morefriendly and professional, the pricing was also reasonable.

Arrived early, good quality work, fair prices, and great communication. The service was…read moreexceptional. Definitely recommend to those looking for a house clean..

Hugo and team are absolutely great! They did such an amazing job with my studio apartment move-out…read moreclean. I am so grateful they were able to squeeze me in for a same-day cleaning. The price was very fair for two cleaners. It took roughly two hours and they were very communicative before, during, and after the clean. Will definitely be booking again!

Prompt response and clear communication for service requested. We were able to chat through yelp…read moreand discuss our terms. Hugo was able to respond promptly when messaged through yelp before, during and after the service. Anything that needed clarification we were able to handle. Dener and Sara were responsible for the deep cleaning I requested for my home. They were able to do a good four hours of service with my supervision. I realize that the only way I will be satisfied with the work is if I supervise and tell them what needs to be cleaned based on my preference because there were things that were missed and I had to point it out. Since it was our first time getting to know each other, I had to make sure that they understood my preferences. Kitchen was was not clean to my liking and I had informed Hugo that I was not satisfied with the work so he was able to get the job done the second day by sending the staff back to finish what they were supposed to do. I'm really happy that they were able to do this, but would've been better if they already took care of it the first time I'm not removing any Yelp stars because I feel that I am a tougher person to please when it comes to cleaning. lol Overall, I feel that the value was great for the work that they did. The price mentioned included the kitchen deep cleaning, bathroom x1, bedroom x1, common area, and living room. Now that they know how I work. I'm looking forward to having them again the next time I need them to clean. Ps, staff speaks Brazilian Portuguese so we had to use some interpreter app to communicate at times- which is ok with me.