We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving into (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person. read more

Janaina's Cleaning Service - Before: This is the studio prior to their low quality clean. - Home Cleaning Near Me

See all

Jana in person came to assess the work needed to clean my rental apartment. She estimated that it would be 6 hours of cleaning. We communicated by text and told me that she would send her best team to clean. I was not disappointed. Every area that we discussed were cleaned. Appliances were cleaned inside and out (refrigerator, stove, oven and microwave). The apartment has wall moldings and built-in cabinets and drawers and they were dusted and cleaned. I texted her about additional areas of cleaning, paying attention to corners and baseboards, windows and sills and her team covered those areas, especially the interiors and exteriors of all the windows, and the carpet on the stairs and hallway. She sent pictures of their work when her team finished. I paid $550 for six hours of a very good job. I would use her service again. read more

See all

We have had Janaina and her employees helping clean our house for several years. She is an excellent communicator and frequently checks in both during and after cleanings. Once when there was a mixup of when someone was coming and her team didn't arrive, she came out herself to clean for us. We're very grateful for their help and professionalism. Every person who has ever come has been friendly and thorough. I recommend them to all my friends and family in a heartbeat. The amount they charge is more than fair given how hard they work and all the beautiful details they put in. There's always some cute design of TP or pillows left after they leave. Truly professionals! read more

Jana responded quickly to my request for an estimate and was able to assess the job remotely. The quoted cost was reasonable and transparent. Jana was clear on the scope without a lot of contingencies. I appreciated the clarity. Vilmar and Salma arrived to do the work - both were friendly and independent. Nice work! read more

Haven't hired them yet. But they communicated professionally with me before I made my choice.

Jana and Luciano are the best that I could find in SF, I tried many cleaners before but couldn't asked them to back for second cleaning as I had to clean after they left.. BUT I know this couple from March and been so helpful for my house chores. Since I have them every 2 weeks I barely need to work and clean as they both such a deep cleaners. Also every time I asked them to have more time the answer is always YES! Alway on time and follow the house rules. I told them once what I need and they follow, no need to repeating again and again. They are my trust forever. Thank you Jana and Luciano read more

Janaina's Cleaning Service - Bedding - Home Cleaning Near Me

Friendly staff and a thorough apartment move- out cleaning! I would hire them again :)

They did an excellent and thorough job. Very friendly team! They were done in just a few hours and were worth the price!

Jana ,Luciano and her team are outstanding. They are very courteous and responsible and provide quality service. Their standards of excellence is shown in the way they clean and finishing touches of their work. It is a pleasure to work with them I appreciate them so much. Thanks for taking care of my home! read more

Timely and clean service. Good communication with her team. And non messy approach too. Thank you Janaina and team

Janaina and her family are the BEST!!! We needed someone to turn our home for Airbnb rentals over the summer and I really wanted to avoid hiring a big-box cleaning company to do it. I was looking for a small one-woman shop that I could build a relationship with. They not only got it done but did an absolutely amazing job with it, keeping me updated with text messages and pictures. I could not have asked for anyone better and would never hesitate to recommend them to anyone that asked. read more

Janaina is still our regular cleaner, and professionally services two commercial properties. Extremely reliable, organized, trustworthy, and is just a lovely person all around. Very happy with her services! read more

Janaina's Cleaning Service - Janaina is meticulous! - Home Cleaning Near Me

See all

Wow, what can I say? Jana and Luciano were so wonderful to work with! They were very receptive to direction on the areas of my home that needed the most love :) and did an amazing job! Jana was responsive to my outreach and was very communicative during the process. 5 stars! We will definitely continue working with Jana and Luciano going forward. read more

Five stars! HIGHLY RECOMMENDED. Thanks to Jana and Luciano, Chick'nCone Pacifica is almost ready for the Grand Opening! My husband and I met with several cleaning agencies when the majority of our restaurant construction was finished. Some specialized in commercial spaces; some were more and some less expensive than Janaina's. After meeting Jana and her husband, we had a feeling they would do the best job cleaning the post-construction havoc! (It was BAD.) And well ... we were right! Jana and Luciano arrived bright and early with lots of energy and enthusiasm and left our restaurant SPOTLESS! It was like walking into a real life episode of a Restaurant Makeover show. In addition, they are both the sweetest couple! And incredibly easy to work with. We will definitely be hiring Janaina's Cleaning Service whenever our space needs a deep cleanse. read more

See all

Janaina and Luciano are THE BEST. Trust me when I say, I am VERY particular when it comes to my home being cleaned. We have had so many different cleaners over the years and while they've done good/very good jobs- they don't anywhere close to these two. I could not find an untouched spot... they were beyond thorough and detailed... I'm just blown away by their amazing job. I absolutely love it. Janaina/Luciano- abrigado!! Thank you so SO much for your help read more

Jaqueline is a very hard worker and quickly covered a very large area that needed deep cleaning. Would highly recommend if you are looking for a special cleaning or routine maintenance. read more

We needed help deep cleaning our 2BR/2BA apartment, and Jana + team did an amazing job. Our place is spotless! Jana was super responsive, professional, and so nice! We will definitely be calling them again next time we need help. They have earned our trust, and we would highly recommend them to friends. Thank you Jana and team! read more

Yelp has the response time at 10 minutes. Thats not true. Its been hours. More than 4 hours and I have not heard back. I called the phone number listed and left a message. Still waiting. I called at 2 o'clock and left a message. By 6 I still had not heard back. This is not fake news. According to yelp your response time was 10 minutes. It was not. read more

Janaina's Cleaning Service was fantastic! They were fast and efficient and know exactly what to do. I will be using her services again. Thank you, to you and your helpers! read more

Jana is amazing, highly recommend!

Jana did a great job with our deep cleaning - Honestly I don't think it's ever been this clean. We will definitely have her back to help us keep the place clean read more

Although our space wasn't large, a one bedroom loft in SF, it was insanely dusty & dirty from a remodel downstairs that spewed dust throughput the unit. JANAINA sent over a hard working couple named James & Kaylia, who did an excellent job of cleaning every surface. Considering the unit was still completely furnished & shelves full of belongings, that was quite an undertaking. I would highly recommend JANAINA & her service. Communication was great as well. The only slight challenge was that James & Kaylia only spoke Portuguese, so we had to use an app to communicate & JANAINA's assistance, but it all worked out fine. read more

I've been using janaina with her partner monthly to clean my flat for over 6 months and i couldn't be happier. i'm so thankful to find such a warm and pleasant demeanor from someone who does an impeccable and thorough job at cleaning. she quickly adapted to the idiosyncrasies in the apartment and is a reliable resource that taylors her cleaning experience just as we like it. The whole apartment is sparkling yet never overwhelming with a chemical/bleach smell afterwards. highly recommended! read more

I highly recommend Jana's cleaning - it is truly exceptional. Above and beyond 5 star service. Absolutely incredible. I am blown away by the effort and care put into the job by her team. I turned to Yelp to find a deep cleaning service for my new home. It needed major cleaning and I stressed that to Jana. It was NO problem for her team. She replied within minutes and we had the clean scheduled for less than 48 hours from when I had contacted her. She was kind enough to see to it that her team were able to come in on a Sunday and work all morning. My house is sparkling, they even cleaned and detailed under the sink, behind the bathtub - all of it. I will be using them again and recommending to others. This is my first Yelp review and I am very happy with it. Thanks Jana. read more

I hired Janaina's cleaning service to do a deep clean of my apartment before moving out, and they were awesome. They were very professional and detail-oriented (and finished much faster than I anticipated). I would highly recommend their services, and hope to continue to utilize their talents in my new place! read more

I have been using Janaína's cleaning service for some time now and I can say that I am very satisfied with her and Luciano's work, they are really very good at what they do in my house, it has never been as clean as I am now I recommend them. read more

Janaina's Cleaning Service - Home Cleaning Near Me

See all

Janaina was prompt with her communication before coming to my place to clean. She showed up right on time with her husband. They were thorough with cleaning, careful with items, and pleasant to have around the house. English is limited but it's easy to communicate via translator apps, unless you know Portuguese ;) Good rates, so overall, quite satisfied! read more

Janaina and her partner did an excellent job with my move out cleaning in San Francisco. They were on time and were reasonably priced. She even found some items in the cabinets that the movers and myself had missed! They were able to come to my apartment on the requested day with about a weeks notice. If you're looking for house keeping/cleaning services, I would highly recommend them. read more

Janalina and her crew are excellent! On time, clean, fast response and reliable. such a fantastic experience working with them.

Janaina and her husband Luciano are an amazing cleaning duo. They are kind, hard working and incredibly trustworthy. Not only is my house sparkling every time they come, they always add a sweet extra touch. This time they took photos my sister had given me that were scattered across my bureau and neatly ordered them and tucked them into a framed photo. Just an example of the above and beyond touches Janaina and Luciano put into their cleaning. So glad I found them! read more

Jana and her crew did an amazing job cleaning my apartment. They worked quickly and efficiently and did not miss a single detail. Highly recommend! read more

We used Janaina's cleaning service for a deep clean and omg! They did such an incredible job!! My husband and I were both in shock that our house could look so good! And they were available with such short notice! If you need a cleaner you need to hire this couple! read more

We hired Janaina's Cleaning Service because we were moving and needed a deep clean before the inspection. We asked that they give the kitchen, bathroom, and mirrors special attention and WOW! They went above and beyond! The house was spotless and they even cleaned the windows. I highly recommend them! read more

Janaina showed up on a Sunday within 45 minutes to clean a house for sale. The job was complete and above expectations including windows, fridge and carpets that we said she did not have to do. The quote was accurate. We accidentally overpaid through Venmo and she immediately texted so we could get a refund. Honest, thorough and quick in the pinch. Thank you! read more

Jana and Luciano came to our place for deep cleaning. They did such a great job that now they come over every other week. Our house is now always clean. Really happy with their service. read more

Janaina and Luciano are amazing! Our apartment always felt orders of magnitude cleaner after they left. In particular, I loved how they would leave the towels to make our home feel fresh and classy. I would highly recommend Janaina to anyone looking for a professional cleaning service! read more

Janaina' team did a great job for our move in cleaning. They were able to finish the job in about three hours. We are very happy with the results. We used translator app for communication without any major problems. The only click was that she asked to increase the charge when she came, because she said it's larger than she expected (even though we settled on a quote with all the information requested in advance). Overall, we're very satisfied with it. read more

Janaina and Luciano are fantastic all the way around! They are quick and very thorough, all at a great price. Jana is very communicative and flexible with scheduling. We have a very busy household that makes their job a challenge sometimes, but it doesn't matter. The house is always sparkling by the time they are done. I've gone thru several house cleaning services before I found them, but I'll never have to look for another one! read more

I have been using Janaina's Cleaning Service for several months and I am extremely happy with their services. Janaina and her husband Luciano are very thorough when they clean. They always arrive on time and greet you with a warm smile. I am very detail oriented and particular about how I want my house cleaned. They clean the inside of my house as well as my outside porch, railings, stairs and driveway. I have not been disappointed. I was so pleased with how well they cleaned my home that I hired them to do my office as well. They are trustworthy, genuine individuals and provide and excellent service. I recommend them without hesitation. read more

Janaina and her partner did a phenomenal job of doing a deep clean for our apartment. They went above and beyond in not only dusting all the surfaces I've requested but got to all the spots I didn't even think of. They were extremely detailed and even rearranged some of our stuff to make our spaces look more well-organized. Scheduling a time with them was also easy and their quote was very competitive. Will definitely work with them again! read more