Had 3 pairs of pants hemmed, very happy with the finished results, price was a little higher than…read morewhat I'm used to

They were supposed to dry clean two letters jackets from 1998 and 1999, and they wash them in a…read morewashing machine twice and total ruined them. The white portions of the jacket and patches turned pink. He said there is nothing they could do about it and they did not have insurance to cover it.

we had been traveling for over 2 weeks and had a lot of dirty clothes! We dropped them off before…read morenoon and received a text early evening that they were ready. Washed, dried and neatly folded! It was so much better than sitting in the launder max for hours! I highly recommend them!

Horrible attitude when I finally got them on the phone last time. Can't pick up my friends dry…read morecleaning because no one is at the counter and this is not a rare occasion no one was here last time and I can never get someone on the phone.

The quality of work provided is top drawer, but I believe there is a bit of communication issues…read more I took in 3 pairs of women's pants, a shell top and a long matching duster to be pressed only and was charged almost $70. I asked for a breakdown of the charges, but the lady assisting me didn't understand my request. After several attempts, I gave up, paid it and probably won't go back.

I had some costumes cleaned here recently and the service was great. The pieces thinned out…read morebeautifully- including a hand knit shawl that had some stains... the stains were gone, the tásales were untangled, and the shawl looked fresh and crisp. I definitely trust this business with my goods. They are kind, straightforward, and efficient

Too expensive. $46 for a single jacket…read more Quality and reliability is good. But the prices are ridiculous. They don't publish a menu and don't tell you the price up front. They said this coat cost $46 because it "had a lot of hair." So they have some opaque variable pricing system. Be prepared for surprises! Next time, I'll just spend a couple minutes running over my coat with a lint roller and save the $46.

I cannot describe how utterly disappointed and extremely disgusted I am at the service I received…read morefrom this dry-cleaning establishment. After many years *Decades* of patronizing this business and being quite happy with the service, I had a major problem with a coat that I picked up last March. I brought it home and stored it for the next year, as I always do when I season out my clothes, and that particular coat. This time when I took my coat out to wear in early December or late November, I noticed that the fake fur on two areas of it was blunt, short and looked like it had too much heat to the area so the fur shriveled up. One side was extremely shorter and I said to her it looks like it was cut. Not saying that's what they did but how it looked. The long pointy tips and fluff to the fur was gone. To make this awful story short, I brought it in, showed the owner and she met me with no responsibility what so ever ! She excitedly told me that they don't cut ! I said, I would not think you did, and did not say you did, but look at the difference from the fur area that was not compromised, and pointed to the area where it was blunt and short, and said it probably melted, when maybe the steam or whatever they cleaned with got too hot. She denied while repeatedly saying, "we don't cut!" She was extremely defensive. I told her I had photos of how it was, she then said it was the way I stored it ! Putting the blame back on me ! So she suggested I leave it with her, I could pick it up 3 days later, they would brush it out ! BRUSH WHAT OUT !!!!!??? It was shorter, there was not anything to brush out to make it match the areas that did not change. And frankly, I tried that at home to no avail. She was becoming so hysterical, and defensive and not taking any responsibility on the obviously damaged garment that it did not make me feel any better. I could tell there would be no compensation or apology on their mistake, so I became upset, plus there was another waiting customer. It was becoming embarrassing ! So VERY disappointed ! NEVER have I received such horrid customer service ! Ha ! and I even paid for the dry cleaning I picked up before we discussed my coat so I was not out for monetary compensation. I don't know what I really wanted, but I know it wasn't to feel bad, or made to feel like there was nothing that they did wrong at the very poor drycleaning hack job on a coat I loved that was not their mistake when they were the last to have it. I should have been more defensive and upset, not the business owner, who really made me feel awful ! Finally I took it back and said forget it, you're obviously not going to accept responsibility or any type of compensation, and your lack of control is upsetting, she said, "ok" OK ?!!! Obviously they don't need or want my business. And that's OK. I believe in Karma ! Oh, and by the way, I took it to another dry cleaner asked if they could brush it out, and would that help-- HAHAHA no. AND by the way, they told me what probably happened and IT WAS THE MISTAKE OF THE CLEANERS ! Of course it was ! My Michael Kors coat IS destroyed. Photos will come ! Beware, It's good at this establishment until it isn't. smh SMH ZERO STARS BECAUSE THIS SITUATION WAS APPALLING and NASTY !

Very nice and accommodating. They have helped me with…read moreselling me sturdy clothes covers for emergency shipping by UPS of fancy outfits for unforeseen event. They didn't ship the clothes, to be clear. By the look of the tagged orders ready to go, they obviously have many other happy customers. Thank you!

Very Disappointed in the service I received from PANDA CLEANERS. We used to take all our work…read moreattire to this dry cleaners, dress shirts, suits, slacks, etc. They even did our tailoring. However I dropped off a 3-pc suit to get dry cleaned, and expecting it would also get "pressed" as part of the price of $60. When I got home and took these pieces out of the plastic covers, this is what I saw. I had to use a lint brush to remove all the hair and lint. That was just part of it....wrinkled garments worse condition then when they were dropped off.

This will be short, I promise. To begin, GO HERE! I stopped in a couple of weeks ago, after…read morehearing a great review from a dear friend, just about at closing, having finally received my pants in the mail and in desperate need of them to be hemmed before I dashed off to a conference. When I say "desperate" I mean as in the next afternoon at the latest...I know, I know...Poof! They were perfectly hemmed and perfectly ironed for me the very next morning! One even had to have a rather groovy hem! PERFECT! Did I mention I am short? Did I mention I cannot hem both legs straight for love or money? Well, THEY CAN AND THEY ROCKED IT! By the by, they are also very kind and very professional! Yes, this is a little (forgive me) hole-in-the-wall place on 41st in Everett, right near the McDonald's and kind of close to the Safeway. I realize everyone uses their phone for directions, but you won't see some big flashing sign; I'm just saying. AND their prices are more than reasonable! They are clearly very busy, so they must make a lot of people happy, not just me. No, they may not be able to get your alterations done as quickly as they did mine, but I will assure you this is the only place I will be taking anything that needs to be altered or dry-cleaned! Hurray!

They are very nice people. But the quality of care is some what lacking unfortunately I brought my…read morecoach purse in for cleaning because I had spilled something in it pryer. It came back to me with 5 lines across the front of it!?! Not sure what they did to cause this but I am not happy with the results. I paid 40 bucks on the spot to get it back like this. It's very unfortunate and I have no idea of what to do or say. I'm very upset. And I don't think.it can be fixed being that it's leather Maybe it's my fault for bringing it to a dry cleaners.

Nice vibe and good services. I liked that they had machines where you could swipe your credit card…read moreand you didn't have to get coins and cards and all that nonsense. Lots of machines and the staff is helpful.

Great service. They charge by what you are bringing in. Other place I've been charge by weight…read more I brought in a comforter and several sheets and the charge was $35. I thought this was reasonable.

This is a good dry cleaner. The staff were courteous and helpful, the experience met my…read moreexpectations.

We've used this place so many times and never had any issue. They always are nice and friendly…read moreuntil an incident happened. My sweater just bought got shrunk and stain didn't come off. I first called and asked for compensation. They asked to bring it back in so I did. Not even apologetic but blamed on the store where I bought it. I understand they followed the instruction on the label, but the fact that the sweater got shrunk was their fault and should've taken the responsibility when I just brought in, but they wanted to try to stretch it out. Obviously it didn't work so I had to go back again. They kept saying it's not their fault and the guy started telling me that I didn't understand like mocking me. When you brought in something and came back with damage, who would be responsible? He even asked me to buy again and bring the receipt then he said he would reimburse it. He finally compensate for the damage but after going back many times. So sad to experience this after all those years we've used them.