I recently went to the Hatfield for a meal with a friend and was pleasantly surprised. The food was…read morewell presented and the staff were very friendly. The homemade chips were a little greasy, as they had been fried, but they tasted good! It is situated on the seafront, near the pier. There is ample parking outside if you arrive after 6pm, but there are restrictions before that time. We were able to eat our food looking over the sea, which was really nice on a sunny end-of-summer evening. We didn't feel rushed, so spent a very nice evening chatting, drinking, and eating. I would definitely recommend this for a relaxing evening with friends.

I've stayed at the picturesque Dunston Hall twice now for work purposes and can confidently say…read morethat it's not a bad place to stay in Norwich. It's close to Lotus Cars (where I need to go when I'm in the area) and Norwich centre (for the social/after-work) and the train station. It's affordable, especially if you book online. Typically 70GBP a night. The breakfast is your typical British selection in buffet format. Cereals, breads (croissants, muffins, toast), beans, tomatoes, mushrooms, hash browns, fried toast, sausage, bacon, fried eggs (although rather oily), a selection of fresh fruit, juices ranging from orange to grapefruit to tomato, coffee and tea. The bar and lounge offers some decent food selections (I recommend the chicken caesar wrap) and decent drink selection. The bartender didn't know what a Shirley Temple was though... maybe it's really just an American drink? Rooms in the main building are much nicer and modern than the rooms in the other buildings, I've found, but every room has free internet hookup available. The bathrooms are typically clean and the towels are ok (not as soft and sometimes I sense a strong bleach odor). The place is generally a maze and the numbering system with the rooms doesn't make sense either. I've heard golf is quite big here since they have a huge course, but I've also heard of stories where the golf course was sabotaged years ago for whatever reason... weird. Service is decent, but not as friendly as I would like... maybe that's just the British way. I've never experienced great hospitality in Britain anywhere. A clear example is that my card key didn't work when I walked down to my room with my luggage. So I went back to the front desk and asked them if they could help fix it... well, this happened another 2 times and as you can imagine, I was quite frustrated after a long day and having to walk all the way to my room and back to the front desk 3 times (WITH my luggage, mind you) when they insisted the card key worked every time. No one offered to go with me and they wouldn't change my room. Eventually they gave me a new key which did work, but I was really pissed at them for being so unhelpful and unapologetic. It's probably a cultural thing... I would never expect this to happen in any hotel I stayed at in America though... or even in Japan or China. Overall though, it's a good place for the price. Can't beat the price. Although next time I'm definitely going to consider somewhere else if I have to stay for more than a week.

I have to give Dunston Hall a 5/5 for several reasons. First the British cuisine they serve is…read moreamazing. It is the best British cuisine I have ever had in my three years of living in England. Every lunch and dinner meal is a buffet that serves an entire ham, turkey and beef roast. The meat is always cooked to perfection. They have a chef that will slice it for you. Always freshly vegetables and mashed potatoes. Lots of vegetarian options. Always a fresh bar with pasta, rice, cold appetizers such as fresh fish, craw fish and pate. The deserts are always lovely. The breakfast is always spot on. A variety of eggs, sunny side up and scrambled. The traditional British breakfast spread. Black pudding is always served, but I am still scared of eating it. They also serve meals off of a menu, I never tried the menu, but I always opted for the buffet because it was always a lovely spread. The food alone gets 5/5. The bar is quite nice. They have a wide variety of beers on tap. They have several bars across the hotel. The hotel is actually a mansion turned into a hotel. It has a home feel to it. The beds are extra large King sized beds. They are so comfortable. I wanted to take the bed home with me when I left. One night I stayed in just so I can lay in the bed all evening and night. The rooms are very cozy. They also have central air conditioning. The bathrooms are nice. They have a nice selection of tea and coffee in the room (located in the closet). I wasn't so crazy about the pool and hot tub. I could have done my whole trip without spending time in there. They do have a sauna and a steam room. The hot tub isn't very hot and there is a ton of chlorine they put in both the pool and hot tub. I have never been a fan of in door pools and this could be the reason. This review does not account for the pool and hot tub. They also have a nice gym. It is upstairs and downstairs. A wide range of cardio equipment; rowing machines, elliptical, treadmills, sit down bikes and a stair climber. Also lifting equipment. I did enjoy the gym. They also offer a full service spa. There is a beautiful golf course on the property, I'm not a golfer, but if I was, I would go here to golf so I can sleep and eat in that beautiful gothic style mansion.

We stayed at this Hotel for an amazing price via Expedia. I must say, this is an amazing place to…read morebe in. One of a kind. You need to see it to understand... Superb breakfast from fresh products. Our room was Crab Apple which is in fact a cottage with a yard. There are special boots to walk near a lake and the surrounding muddy area. The Crab Apple is very comfortable to be in. The bedroom and the double bed are both large. There is a modern shower which is also great. Everything is of course clean and cosy. Few comments: there was a plumbing problem and our cottage was freezing cold and it took 3-4 hours to heat it (no gas heating but electric ones). This hotel is 4 stars but feels like 5 stars in all other aspects. The staff are very friendly and helpful

From the moment we stepped through the door our experience was brilliant. We planned ahead to stay…read morethe night and booked our dinner reservation upon arrival. The adorable smart greeter was sufficient on all levels. Our room was on the small side...but adorably romantic. Dinner was a great success! I had the salmon starter with cucumber jelly. I forced myself to slow down and enjoy the moment. Simply exquisite. My sea trout was perfection. My husband and I both had dessert, we couldn't decide on just one. Again 5 star moment. I normally do not go on so much for a restaurant but this place deserves all the praise! Visit this establishment for dinner to stay the night or just a cup of tea. You will not be disappointed.

From the drive in through an impressive entrance, to the beauty of the building, its decor and its…read moreart collection, this place is an absolute treat from start to finish. Great food from the kitchen - baked herbed scallops and brioche crab cakes were superb - to a very pleasant front of house team, this is a destination venue, so do yourself a favour, book a room and stay a while. The installation art nestled in the many acres of deer park will give you the opportunity to explore and burn off a few calories! And if it's chilly outside, open fires and a pool table offer the perfect setting to while away the hours, or simply muse over their magnificent art collection. Bravo The Gunton Arms

Popped in for a cocktail and was impressed by the ultra cool decor. Kind of Downton Abbey meets…read moreBeetlejuice. It was around six p.m. and half of the dining tables were full. The bar was packed so I asked a waiter if we could down our cocktails at a table. His response: "We're fully booked tonight. The bar is as big as it is. We can't fit any more tables." Absolutely aghast, I finished my cocktail and went back to the car thinking how sad it was that I wouldn't be trying their menu. I would expect a snotty attitude from a thick glasses wearing hipster in New York, but I was surprised to find it in Norwich. Not recommended.

General- Dunston hall looks stunning from the outside, but a little disappointing inside…read more We had a random maze like walk to find out hotel room, down some stairs, along a corridor and then up a lift and some more corridor! Room- The room itself was poor, as in a previous review, no aircon and our room was equally hot and we visited in November! how they manage this i dont know considering the rest of the hotel is so cold. Bathroom- Poor level of finish in the bath room, while it has a bath and shower, was not by any means special. Dinning- Our dinning experience was poor. Our waitress gave us bread, but no butter, when our food finally came it was poor. Took and age to get a desert menu. We ordered desert and coffee, of course the coffee came first! Then to add insult to injury, and automatic 10% was added. While i'm aware this is common practice, normally the service would have been good! Gym- The gym had a range of weights machines and CV but very little room. No room to stretch etc... Overall- Stunning looking building, but nothing to write home about!

Old British style hotel. The staff is very friendly and available. The room is clean and "OK",…read moreexcept for the old, faded decoration. It should be a bit refreshed... The bar is really great to drink and relax after a long day. The food in the restaurant is the weak point, but the service is still great.

Just had dinner and it was fantastic the food was first class and staff very attentive an all round…read morepleasant meal in good surroundings !:-)

What a lovely Hotel, warm & inviting reception, room is very nice, Hotel very clean, Food at dinner…read morewas outstanding looking forward to breakfast Daisy who is 7 says the hotel is warm, friendly and nice to stay, the staff are kind The food is delicious

The George restaurant here is wonderful!!! I had a wonderful meal and it was delicious grated…read morefestive for the holidays!! The staff was really friendly.

Best Western hotels can be quite unique and quaint - and frankly that's not always good! But this…read morehotel is a little gem and much effort has gone into refurbishing the rooms without losing their character. The restaurant dishes out fairly simple but varied fare, the bar is well stocked and the cooked breakfast decent. This is my preferred Best Western in this part of the country. Owners certainly take pride in its upkeep.

Excellent place to stay and enjoy the healthy meals Great…read morefood, customer service and ambiance. A true gem!!

Loved the staff here! Super helpful and willing to assist with any guest needs. We came in as a…read morelarge group on a tour, and they had a nice welcoming sign up in the lobby for us. They were quick to get us all checked in, and probably overwhelmed to see the amount of luggage. Guess we Americans need to learn to downsize. (Self included). While we were there some of the paths up and down stairs and through hallways could get a little confusing, the hotel itself is lovely. Stunning location near the water, and we got to see some Rugby from our room as well. No a/c sadly and I think we were there on the hottest month on record, but the breeze off the water was wonderful once it began. Restaurant downstairs was divine and breakfast on the patio was delicious as well each morning. They were staffed appropriately, which was a treat, because not everywhere we went managed to do the same. I look forward to going back for a visit, and this will be the first place I look to book in the area!