They do a great job and have my clothes ready in one to two days it's great and even though it's a…read morebit of a drive but it's worth it because they know what they are doing

I dropped off a fancy duvet to be cleaned in January. They were under some re-organizing so it took…read morea bit to have it cleaned. When my order was ready, I went to pick up my blue duvet and they brought out a green one. "I will be speaking to a manager." In the intervening week, I spoke to several employees on the phone; they were extremely patient with me and listened to my concerns. They said it was my duvet. I was so fired up believing they were wrong. I talked to my mom, my sister, my friends, and anyone who would listen about how I was being wronged by the system. I brought my wife to the store tonight to have it out, to confirm it was the wrong duvet. I had pictures and receipts. The nighttime manager brought out the duvet and placed it on the counter. I looked to my wife, laughing saying can you believe they're trying to pawn this on me...this thing? She said, "that's ours buddy." I am more colorblind than my dog. I am an idiot and this place rocks.

I brought a white work barong with some hotpot stains for cleaning. It has a lot of meaning to me…read moresince it has Filipino designs and was inherited from my grandfather. I wasn't sure if it was possible to get the stains out but figured I'd leave it to professionals. When I got it back, my jaw dropped. It looked good as new, no stains and even whiter than I had ever seen it. Service was extremely professional, quick, and easy. Left the clothes with them for a few days and they held it for a few days until I had time to pick it up. They have my business for the foreseeable future.

I love the TLC they give my precious cashmeres and vintage scarves. Easy access and parking, too.read more

We brought my fiancée's late fathers dress coat here for a dry clean and the staff were so…read moreattentive to make sure the buttons were sewn back on, getting the dog smell out of the fabric and make it clean enough to wear to important functions. Thank you for the time and care you provide the community!

This has been my go-to cleaners pretty much since it opened. I'm pleased to state that I have never…read morebeen disappointed. It's always been timely, and the quality and service good. I've had dry cleaning, men's shirt cleaning, tablecloths, and alterations done here.

This place was definitely a place of convenience initially. They offer essential workers a…read morediscount. The lady behind the counter was working so hard to get her orders complete. She made me aware that she wasn't doing any alterations at this time. She was so kind about it, and even gave a few suggestions on other possible places for my alterations. She was doing her best to get her orders complete as expected. My clothes were not only on time for pick-up but well prepared. Truly grateful for finding this hidden gem near the heart of EMU. I will be forever a consumer off their services. Thank you for the starter kit . Definitely the place to go for a quick turn around.

I had a bridesmaid dress purchased used off Poshmark. The seller was a disgrace and sent a dress…read morethat had never been cleaned in any way since it was last used and in addition to stinking it was covered with stains- food, booze, sweat, ewwwwww- and who knows how long they had been there. Took it to this place and it was like "challenge ACCEPTED." They dry cleaned it but couldn't get everything out. Came back to pick it up and they suggested they could maybe wash it with soap (it was a mesh material). I'm very happy to report the dress is totally stain free and smells like nothing, just a clean garment. Woo hoo!

This spot needs some updated reviews. Due to the old ones I almost didn't come here. Lazy, hater…read morepeople just don't see things: like all the change machines, the relatively clean seating area, the magazines: they only see dust-bunnies (it's a dusty biz!). Doing laundry is an un-glamorous chore and Mr. Stadium, while ever so slightly dingy and used, was everything this traveling entertainer could hope for. It was more than fine and actually quite pleasant.

I put in a twenty dollar bill the change machine only gave me 10 dollars back of change! The lady…read morethat worked that Wednesday had a bad attitude about this. An obese lady!

I haven't taken clothing to a cleaners in ages but wanted to give two wool coats the special…read moretreatment and have them professionally cleaned. One is a vintage wool car coat (shorter than the usual length of a coat) from Eileen Fisher, something I bought about 35 years ago. Another is a dark dark purpleish 3/4 length coat, with great sentimental value. So I was hesitant to turn these over and take a chance. However, I can say without reservation that Elite Cleaners II did an excellent job! The colors look more vibrant, esp. the Eileen Fisher coat, which is a dark teal. And that they use a "wet" method and not chemicals was a plus. The items were ready one week later. Yes, you can expect to pay more for their service, although I don't know if the $53.00 for two coats would be standard or not. At any rate, to my mind, it was well worth it. Now my coats are ready for the next winter in Ann Arbor!

Brought jeans in to be hemmed on a Wednesday, told they'd be ready for pick up following Tuesday…read more Received a call on Monday, told they would not be ready until Friday. Received a call on FRIDAY, told they could not hem them at all. Very disappointed in the lack of apology for stringing us along for over a week on a job they promised but could not actually come through on. We could have taken them somewhere else to be altered in that time frame. Frustrating. We'll go elsewhere for our dry cleaning and alterations.

The owner was very nice and helpful when I came to have a few shirts sewn back together (they were…read morehand-me-downs and were quite literally falling apart) I waited for them to open and followed her inside once she opened the doors and explained what I needed to be done. I came back two days later, but still several hours before my scheduled "pick-up" time and was able to pick up my shirts. She explained that, due to the degradation of the fabrics, she ended up re-stitching the entire bottom hem of the shirts (and pressed them, despite me not asking for this) at no additional charge! I can confidently say that K&K singlehandedly brought some of my favorite button down shirts back into commission (and at a fair price!) I highly recommend them for any of your alteration needs, whether it be a simple button attachment or more severe tear in your clothing's fabric. As a side note, their business is listed (either on Apple Maps or somewhere else) with an opening time of 8am on weekdays, but it is actually 8:30am, so plan ahead! Essentially, they have earned a 5-star rating from me and will be the first business that comes to mind once I need any future work done on my clothing.

I'll be returning here for my future dry cleaning needs. And alterations too…read more I was looking for a place that did dress shirts for under $2... (I was spoiled in baltimore with 99 cent shirt cleans)... and called around. I knew this might be the place when a very kind Korean woman answered the phone and was very patient with my questions. Shirts were $1.80. A full-length black wool coat was $15. This place is right around the corner of Platt and Packard, right in-between the pet groomers and Panda. However, it is NOT called U & I, it is called K & K Dry Cleaners (see picture). A little confusing, but the number is still the same. I showed up with 13 shirts and 4 pairs of pants. Talk about a handful. Slacks were $5 a piece. My friend brought her coat. Turnaround time was 3 days, which I don't mind since I'm never in a rush to get my dry cleaning back. We prepaid but I think there's the option of paying at pickup. I asked about hemming too - non-cuffed pants is $10, jeans $10-11. Not that bad. I'm not sure, I got a really personal feel, and the woman (I wish I caught her name!) was very nice yet not overly intrusive. We discussed about being students, and her kids who were UofM students as well, etc. Definitely cheered up my day. When we returned to pick up, she was already going through the racks to find our clothes as we walked through the door - so she definitely remembered us and our order. She let me know that one of my shirts doesn't work in the shirt machine, so she had to hand-press it, but she didn't charge me extra since neither of us caught it initially. Great service. Don't be put off by the less-shiny appearance of this place. Oh and check out the cash register - it's a veritable antique!

It would be helpful if the store had a voicemail or information on their website stating they're…read moreclosed for the summer. I called three times and went to the front door only to find a sheet of paper. Terrible communication skills. They were even recommended to me as THE place to go...but I guess not.

Who closes for 3 weeks between December 11-January 6. There was information mentioned of this when…read morehe dropped off. Got there with a note on the door. My son was unable to get his clothes before he heads home and the studies abroad.