They took my money $4,083 to be exact for a transmission they never fixed don't go to then they are…read morescammers as the lie add give you the run around I'm a Breast Cancer Survivor and I'm diasabled they should be ashamed of themselves

they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

I went to their shop because my steering wheel was very hard to turn, felt like I lost power…read moresteering. They diagnosed my power steering pump and rack and pinon were not the culprit, but it was caused by the lower steering column shaft that got rusted. Gilbert's dad is a very seasoned mechanic who only took about a few minutes to determine the fault. I had to go back on 2 occasions because the replacement part required was not stocked in any local store. The diagnose fee was $180 and for the actual replacement, they charged me $80 for labor and I had to provide the part. I am deducting one star because I felt just for labor alone being $260, it was a little high. A month later the car's steering wheel is loose again and we were afraid to drive it. I called their shop and went back to have it checked again. Gilbert's dad looked at the car and he explained the mechanic who worked on my car didn't tighten the steering column enough and it's now loose. I told him maybe it's just the shaft's steering wheel end that is loose and he was able to confirm it. He also drove the car inside to have it lifted to check the shaft's connection to the rack and pinion, which I was glad to hear that wasn't loose. I was out the shop in less than 25minutes. It has been about 2 month now and so far, it's been holding up.

I found this place on Google and decided to try it because of the great reviews…read more Back in the beginning of January, I contacted Gilbert and let him know what was happening with my car. It was cranking but the engine wasn't turning over. He let me know that 1 can bring drop off the car to his lot and he'd take a look at it the next day. I got the tow the very next day and he immediately started working on my car. Gilbert called to let me know that I desperately needed a tune up and a couple codes came up and that it was quite possible it was my throttle body and that he was suggested the tune up. The price was around 5650. I gave Gilbert the go ahead to proceed with the repairs. I was working at the time so had Gilbert contact my fiancé. My fiancé let me know that Gilbert called him and told him that he flushed out the gas tank because it contained ethanol. Gilbert did this, without my approval AFTER THELFACT. The price increased another $100 and some change. I spoke to Gilbert about not getting approval from me before proceeding with the repairs. What if I didn't have that additional $100+ dollars? It was inconsiderate and I think communication is very important! He apologized and knocked off a few dollars from the total. I picked up my car and it was a bit sluggish. It ran for 4 days before it died again. I called Gilbert to let him know it died again and he offered to cover the tow to take a look at it. He said it's possibly the throttle body as some parts come faulty and since it had a warranty, we could swap it out. I had the flu and didn't have the capacity to deal with that issue so I let him know I'd call in a couple days. I called him to see if the offer was still available and Gilbert told me that if it wasn't the throttle, that I'd have to be "back-logged" because he has so many cars on his lot right now. My fiancé called him and Gilbert offered to give him the part so that he can "Youtube how to switch it out, because it shouldn't be that hard." In what world does a mechanic tell you to take your money but do the work yourself to fix it?! My fiancé said absolutely not and Gilbert said he would do it. It took two weeks to get my car up there finally. He said that it was another censor and it was going to cost $350 to fix, that he just fired 3 mechanics so we should take it somewhere else. We also had to reimburse him for the tow back to the shop. We're out of 2 months with no car, almost $1k and still nothing. After he got that money, I stopped feeling like a priority. I do not recommend this place to get your car fixed. Gilbert "seems" like he cares but once he's paid you and yr car will no longer be his problem. There was also a piece missing from my trunk that I never got back and when I asked, of course he has no idea! SMH save yr time and your money!

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

Quick and affordable service for two of our cars all in one week! Definitely a reliable source for…read moreauto repair. Thanks!!

I had my 2010 Mercedes R350 towed to "Car Masters" for a diagnostic check. I called AJ to find out…read morehow much he was charging me for the diagnostic, first he said 500. then we settled on 200. I paid the 200. The issue with the car was not resolved. He had the car towed back to me where the rear quarter window was missing I called and asked what happened he denied any knowledge of the the window missing. He said that my window was missing when he received my car. Not so, my car in tact when I had them tow it to his garage. The irony is he was pleasant and seemed concerned about my plight. What ever happened to my car happened on his property at ,2444 8 Mile Rd. Between Ryan Rd and Dequindre. Detroit, Michigan

Got a call from a manager to apologize. That means they hear you, I can appreciate that. Doesn't…read morechange the fact about my experience.

Todd, here is excellent. He's been working for ever at this Location family owned. He will give you…read morea fair price and a fair quote. He tells you exactly what needs to be done and it's very straightforward extremely friendly and knows exactly what he's doing. The service I requested and needed it was performed in a professional and timely manner And he told me exact timeframe of when I should expect it and it was available when he said it would be, which is awesome. He kept me and Somone as a step of the way and give me an option to get certain things taken care of now or take focus on other areas which I really appreciated I wouldn't recommend anyone else if you're looking for a transmission place just stop by here and Todd will take care of you. He did an excellent job with the service on the car and with Customer Service.

The best mechanic service I've experienced. Hands down best customer service…read more Took my car in to see if there's a transmission leak. They were very quick, no more than 15 mins to get a diagnosis. After finding it wasn't the trans, they pointed out the leak and recommended next steps. Quality: 10/10 Value: 100/10 Customer Service: 1000/10

Satish, Rusty and team have my full trust and support. I have taken my Mini Countryman to…read moreMotorwerks multiple times and the difference between Motorwerks and Motor City Mini of Southfield is night and day. Motorwerks is a class act, providing only the services your vehicle needs with professional and punctual communication throughout the process at reasonable prices. Their competition is rude, condescending and always trying to upcharge for services your vehicle doesn't need and overcharging for the services it does need. I recommend any Mini owner in the area to bring their vehicle here.

Rusty is the man. Can't thank him enough for a the great service on my model 3 Tesla. Gave him call…read more& within the day issue was resolved. Any car repair/ Maintenance this is the place no hesitation.

These guys do a great job. Dependable and they won't overcharge you. Knowledge of automotive is…read morevery good.

I just picked up a 2003 GMC Envoy that had been used for towing a landscaping companies lawn mowers…read morearound. Car is in great shape, engine runs great, low mileage so dropping a little $$$ into rebuilding the front end was a no brainer IF I found a trustworthy mechanic to do the job. I got 2-3 estimates before my landlord suggested Chris. My landlord is a classic car buff and has been working with Chris @ Thayer for over 20 years. The tip more than paid off as not only did Chris put a plan together get my car back on the road, he also fixed three other issues (radiator/brakes/fuel filter) for the price that others wanted to just fix the front end - parts, labor, all included. Chris even took the extra step to research how to fix the issue of the 'dead' instrument panel which is a common soldering joint problem with many of the GM's of the time (2003-2005) - FOR HALF the price I saw everywhere else. That's the next step in the plan, I have a new and hopefully life long mechanic I can trust and is also a very honest, polite, real person to work with. Go to Thayer and work with Chris!!! -AndyK

My car broke down, and I called the highland service center shop, they not only came to my rescue…read morewith their tow truck for FREE, but also they took care of me right away as soon as I got to the front desk. The staff greeted me with smiles, and a reasonable quote on my repairs. Come to find out it was my starter, they ordered me a new one and installed it right away. I was in and out. THANK YOU!!!