Don't believe the other reviews on this page. I'm a resident in this building and have been since…read moreit opened. Yes, there are problems with the management. Yes, one of the elevators is out, and has been for weeks--and yes, the other one has been off-line for a few minutes or an hour here or there. It's true people have had to take the stairs, but never "for weeks at a time." Only for a few minutes here or there. (I had to take them down, 21 stories, the other day--but that's the only time it's ever happened). I've never had a package lost, and I've had a ton of packages delivered over the years. Yes, the heat went out on a very cold day. They had a plumber in to fix it a few hours later, on a day when NYC didn't want drivers on the road. Yes, they fired some popular staff. But the thing people on here aren't telling you is that the popular staff were fired because they were helping those tenants break the law. This building is infected with AirBnB rentals--which is a safety hazard for other tenants, because there are random strangers coming in and out of our building. It's also totally and unquestionably illegal, because this is a rent stabilized building. People are charging $500 a night to stay in their apartments! It's also immoral. The rent stabilization system was put in place to protect people with middle incomes from rate hikes, and keep apartments affordable. The apartments in this building could go for $4,000 or even $5,000 a month without stabilization, but people are paying less than $3,000, and they are exploiting that system by renting out their apartments on AirBnB and making a big profit. Almost all of the people complaining on this Yelp page...Go check AirBnB in Long Island City, you'll find their listings. They're angry because last week the landlord sent a letter saying they would no longer tolerate the illegal AirBnB rentals, and residents flipped. Now they're all angry and conspiring to make the landlord look bad on Yelp. It's definitely true that there are some problems in this building. The most recent super was fired, and reportedly it was because he was too compliant with AirBnB tenants. I'm not sure why the last super was fired, but I'm betting something similar. I feel like I live in a hotel, there are constantly people with wheelie bags checking in and out. All the penthouses are claimed by people who rent them out for a profit--they don't even live in them. One says he lives in Manhattan, another says he lives in New Jersey. Again, completely illegal and exploiting the system. AirBnB tenants don't respect the property. They abuse the equipment in the gym and the other amenities. On New Year's Eve I was on our roof deck, and there were AirBnB renters climbing up on the furniture and standing on the rooftop equipment (which might have something to do with the problems we've been seeing recently...) and breaking wine bottles on a roof deck where glass is not permitted. So yeah, ignore the sour grapes on this Yelp site. Heatherwood isn't flawless, but they've treated us pretty well as residents. The bad reviews here are from criminals, basically, who have been caught and are mad because they can't keep up their illegal rentals in a rent stabilized building.

Garbage pure and simple. Roach infested, moldy dumps that are falling apart. Property management…read morethat could care less.

When are they going to answer their phone? No one ever answers and a weird noise comes on (like a…read morefax machine or an ancient modem). Thus far this is the worst way to contact a business!!

They are helping me to finish up the paperwork to rent a 2 bedroom apartment. I'm looking forward…read moreto going back to Brookwood! I lived there in 2015-2016 I wish I had stayed longer. Quiet complex. The review on here, I lived here, and things were be complained about I never experienced.

From the owner: Introducing Brookwood at Islip Apartments, a community like no other on Long Island. Tailored to…read morefit any lifestyle, our apartments in Islip come with an extensive list of amenities and a variety of floor plans. Make your dream home come to life and choose to live where your comfort and satisfaction always come first. Come take a stroll across our gorgeous lawns and open spaces, enjoy relaxing in your cozy home at our pet-friendly property with your favorite furry companion, or have a fun day out exploring the many attractions in Islip. Take a look at our photo gallery and schedule your appointment or drop by and visit us for your personal tour today!

I stayed here for almost two years, overall had a great experience staying here. If I could have…read morestayed in the area I would have definitely continue to rent with them. Even though their prices are higher than the average when comparing sq footage, you definitely get a lot of bang for your buck. For me I stayed in the smaller 600sq ft Studio apartment and even that I had about 3 full size sliding closets way more than what I needed. They've updated their kitchen cabinets and while the appliances are older they work quite well. Although I definitely could see people paying extra if they could get newer appliances and AC. The apartment is very dog friendly and has plenty of walking paths for dog owners. I have not met one tenant while here that was rude or unreasonably loud. While I lived on the second floor I never heard any excessive noise from the neighbors. Parking could mean a bit of walk if you arrive at later hours and depending on your unit. For me the worst it got would be about 5 min walk when the lot closest to me gets full at night. The laundry room I believe they have been extending the hours till later since this year. Especially the main laundry room where the machines are newer would usually stay open until 10pm. The other smaller laundry rooms are bit more inconvenient as they tend to close earlier and open later in the morning. The few times I've called for maintenance I've been very impressed with their response time. When I first moved in the heater control stopped working after a month or so and they were able to address the issue during same day. A week before I was moving out the fridge stopped working and that was also fixed on the same time that I called to let them know. Very positive experience with the management and super here. They do a very good job of maintaining the premise and property. There's no security deposit if you have above 700 credit score which is basically unheard of for apartment complexes out here. And they don't try to nickel and dime you as well when you leave unlike other horror stories I've heard from other properties. I had some holes leftover from hanging up small furniture and frames and they never charged for it when I moved out The location only few minutes from SSP and if you lived at the unit facing August Road like I did you'll definitely hear traffic noises but the double windows in the apartment do a really good job of insulating the outside noise. Definitely well worth the money for those that are looking to live in the area.

I have flooding of fecal matter in my apartment and I didn't get contacted until a day later and…read more2nd complaint, then I received a mopping of the fecal matter but left in the corners, the bathroom still stinks and floods and I'm staying in a hotel because my apartment is a hazard to my kids, animal and myself.

Beautiful addition to Bay Shore! Convenient location, close to everything downtown Bay Shore has to…read moreoffer.

From the owner: Primely positioned in the heart of Bay Shore, Shoregate offers dynamic apartment living with…read moreunparalleled access to seamless commuting, a lively waterside neighborhood, and an engaging community awaiting its next neighbor. Convenient living starts at Shoregate. Access residences with a washer and dryer, air conditioning and heating systems connected to a smart thermostat, and all ENERGYSTAR appliances. Plus, each home is equipped with smart locks, providing peace of mind and convenient access.

Filthy apt building and horrible superintendent This…read morebuilding should be condemned and the superintendent Elvis is a horrible, no talent repairman. He never answers or returns calls, has no idea how to fix ANYTHING in the building and gives you a hard time when you finally get a hold of him. The plumbing and heating system is out of date and not working, the average temp in my apt last winter is 62-64 degrees all winter. The building managers never get back to you about this and ignore the tenants pleas for help. The worst apt I’ve lived in all my life. DO NOT RENT AN APARTMENT FROM THESE SLUM LORDS!!

I'm writing a review to make other prospective renters aware of what a nightmare dealing with their…read morecorporate office has been. I viewed the properties, which in it's self, was difficult to even schedule an appointment. Once I got to the property, I had to call corporate once again since the super was not there at the scheduled tour time (no big deal, he was by himself). Liked the property, the surrounding areas seemed pretty sketchy and locals complained about beggars outside of the complex (Bay Shore Manor). When I submitted my application - the 2 br apartment I toured had been on craigslist for quite some time AND had also undergone a price reduction. Not to mention, when we submitted the paperwork on Monday, they wanted us to move-in on the following Monday (Sept 1st) which was also Labor Day Weekend - and they REFUSED to budge on this. Even when the super told me himself, that the apartment wouldn't be ready until September 15th. Whatever, we were willing to work with it since we were mostly packed anyway and were lucky enough to find a moving company with TUESDAY the SECOND availability since their offices were going to be closed on MONDAY the FIRST due to the holiday. Not to mention we would have had to taken off from work to do this. After playing telephone for a few days the Bay Shore Manor informs us that they would like a 5 MONTH SECURITY deposit from us in order to move in... 5 MONTHS!!!!!! I make WELL OVER the rent x 40. Submitted my taxes, w2 forms, employment letter, pay stubs for an entire month, landlord reference letter, etc. They STILL wont budge on wanting 5 months security OR on the move-in date (which is now 4 days away). We offered 2mo security, 1 mo rent and a 2 year lease signing due to the inconvenience they've put us at and the manager still refuses to speak with me. I've we've been communicating with Nicky and CONTINUOUSLY request to speak with the manager myself. She only works until 2pm, and even when you call BenArt Properties' main line - the representative refuses to let you speak with a manager and ALL applicants must go through Nicky - even when she has such early hours. BenArt has extremely poor customer service. While we were willing to negotiate security deposit terms, they refused to even respond to us in a timely manner. Good luck speaking with a manger when you are a tenant of theirs! Now I understand all of the horrid reviews of people waiting MONTHS to get their security deposit back after moving out!!!! Don't fall into this trap!!!

In the close to five years that I've lived at the Manor Park apartments I found it very pleasurable…read morethe apartment and the grounds were kept immaculate. The staff there was unbelievable. They let nothing go undone. You call in an instant they did not linger all repairs were made efficiently. All employees were courteous. The management was unbelievable. I would recommend these apartments to anyone that needed a place for over 55.

Do not rent from these people, you'll be sorry that you did.The tenants…read morewatch your every move, then report it to management.

West H., If you…read morecould get Mariel to freaking respond to me since you own the property and she is your staff, I would appreciate it! I'm going to the news and lawyers soon! The staff there were quick to rip apart my apartment and start the remodeling but where is my damn check!!! I had to go to the end of the island to get my sister's signature and have it notarized. I want my money back now! It's now 2 month going back and forth. Shame on Fairfield. But keep letting the scum of the earth reside there as long as it's guaranteed state money for you all. Absolutely NO respect and concern for tenants who work and pay on time or EARLY! Disgusting company and people who run these places!

Staff is not responsive to major issues. My apartment has had multiple leaks through ceilings in…read morevarious rooms. For weeks there was a leak from the bathtub in the apartment above mine into my shower and they told me to just deal with it as if it is normal to shower while someone else's fluids are dripping on you. Horrible experience, stay away from this place

I have dealt with several property management companies through my professional career and my…read morepersonal life and Greenview has been superior to the many I have dealt with. They are very responsive, have the answers and has given our Board great advice to improve our property and operation. I highly recommend them.

Awful Company. Lied directly to me to get out of paying for damaged pipes that burst in the wall!…read moreThey actually lied and said they determined it was the fault of my hot water heater, but could offer no report, no proof, just their henchman New Look Masonary( Maintaince Guy) John lied like a bad rug saying it's her fault! He NEVER EVEN CAME I TO MY HOME- & GREENVIEW PROPERTIES REFUSED TO SEND THE MAINTENANCE MAN EVEN THOUGH THERE WAS AN ACTIVE LEAK IN MY WALL! Complete fabrication! They are deceitful and scamming us out of our hard earned money and do nothing for it!! Awful 1 star