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    The Counter

    3.8 (142 reviews)
    Open 11:00 am - 10:00 pm

    Order The Counter Takeout or Delivery

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    THE COUNTER ATMOSPHERE

    What's the vibe?
    Casual
    Romantic
    Outdoor seating
    Good for kids

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    Kevin W.

    I got The Counter burger. I accidentally ordered the 1/3-pound patty--I didn't realize it until I had finished the burger. That aside, I'd say the burger I got was cooked medium, and they did a pretty good job. The whole patty was pink throughout, just as they described. I did notice that different bites had varying levels of saltiness, which I think might be due to uneven salt distribution when they seasoned it before cooking. The inside of the patty was pretty bland. If they had somehow salted the inside more evenly, I think it would've added more flavor. That said, the patty was quite juicy. I would say though the patty was on the leaner side and I would've preferred to be a bit fattier to add more flavor. Later on, I added another 1/3-pound patty to make up for not realizing they offered 1/2-pound and 1-pound options. That helped fill me up. I paired it with a side of guac, which added a nice, juicy touch to the burger. I got a salad as a side--it wasn't bad and was pretty fresh. I also shared some skinny fries. If you're into that style of fry, they're a solid choice.

    Bob S.

    The grilled sandwich was very fresh, savory, juicy, flavorful, and delicious with barbecue sauce, cheese, and avocado. Also, the French fries were super tasty, crispy, crunchy, salty, and perfectly served with tangy ketchup, and the lemonade was really sweet and refreshing, too. Good service, nice atmosphere with upbeat music, and I had an excellent experience here today.

    Betty G.

    While running errands in the area, we decided to have dinner locally. We pulled into the parking of several restaurants and they were closed (on a holiday Monday?) so we drove around the shopping center looking for a good restaurant. We were so happy seeing The Counter open. It was a bit early for dinner so there weren't a lot of people in the restaurant. Great! The restaurant was full by the time we left though. Hubby ordered the classic cheeseburger, medium. The burger was nice & juicy but it was a more on the rare side though, not medium. I had the honey Dijon grilled chicken sandwich with the tater tots. It was delicious. Mango margarita was really good, spicy and strong. They gave it to us as Happy Hour price and definitely didn't cheat on the alcohol. We had Tammy as our server and she was wonderful. Super nice and quick at getting us what we need. We will be back!

    The Counter Burger
    Brian M.

    The Counter is always a nice spot to sit outside and enjoy a burger. I really like the sheet where I can select my size and type of burger meat, all my different toppings, and whether I want it on a bun, in a lettuce wrap or on a salad. This time I was craving salad so I went with the burger salad. I covered it in all kinds of fun toppings, and then used some of the garlic aïoli on the side to dip it in. It was huge, and I had enough for lunch the next day too. For my side, I always go with the tater tots, as they make me feel like a kid. We will be back when we're in the area, and we need a bite.

    Alvin T.

    Never disappoints, never fail & will be back for more! Good friendly service, great food and good vibes!

    Jennie A.

    This was our first time dining here. I ordered the Nashville hot chicken sandwich with a side salad. The chicken was perfectly crispy on the outside and tender on the inside. I would have loved the hot sauce to pack a bit more of a punch, but the flavors were great! The side salad was fresh and balanced out the richness of the sandwich nicely. Our server was incredibly sweet and attentive, making us feel welcomed and well taken care of throughout the meal. All in all, it was a great experience from start to finish.

    Kim W.

    I am updating my review to five stars because of the proactive way in which my concerns and recommendations were addressed. I really appreciate it Dennis the manager taking the time to not only call and email me but also to make changes to the website and also to the Doordash menu so that now there is the option to order a homemade veggie burger when you "build your own burger " that was so thoughtful and the type of customer experience that makes me want to be a repeat customer. I just am so grateful and cannot thank Dennis enough!!! So thoughtful of him!!! Now I can make counter burger, one of my starred places on DoorDash!!

    Severely undercooked "medium well" burger.
    Justin F.

    I've been here a dozen or so times, and service & food have alway been good, but it's been a minute. Based on my experience tonight, and the other recent reviews, quality has gone downhill for sure. Tonight: Host seemed untrained and unprepared for a slight crowd, but we got a table right away. We had a group of 5, he offered us a regular 4 seater table and said "you can grab a spare chair for your 5th"... I laughed it off and joked to group that afterwards I'll help at the bar or kitchen - boy was I right. 15 minutes of sitting around, no one came by with menus or to take orders (yes I actually knew the time, because my phone said how long ago I parked). I had to get back up and ask for menus and after a server brought us menus she said she'd "find out" who is serving us... but it ended up being her... don't you have predetermined areas? After order was placed, food took forever, at least 30ish minutes. Somehow all fries were cold, like they had been sitting. Both the sweet potato and regular. My burger was ordered "medium well" and it came out still mooing. No way - I had to send it back. The server said "uhhhhh should they regrill or remake?" I said, "well it'll probably take longer to take it all apart to regrill, plus probably should not put plated food back on your kitchen grill so I would say remake" Really?!? lol! The second attempt was much better and tasted good. The side of chili was really good. Or maybe I was just starving.

    Patty Melt
    Megan B.

    Delicious food. Loved the jalapeño sauce that came with the burger. Will definitely order again

    Create Your Own Burger
    Rob G.

    The burger had good flavor but was cold unfortunately. They were really busy but at the very least, I expect warm food. I may or may not go here again. TBD.

    Sweet Sriracha Brussels Sprouts

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    2 years ago

    Yummy burgers, and the best fries ever. Great service. Outside needs a few more sunshades.

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    First time here and it was fantastic! We sat outside for lunch. Service was great and the food was DELICIOUS!!! Definitely coming back

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    2 years ago

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    2 years ago

    Hours are wrong. They appear to close at 9. Not 10! Need to update their hours so people don't waste time.

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    3 years ago

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    2 years ago

    The food and service is good but pricey I don't know if I would go back it was very nosey inside

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    3 years ago

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    3 years ago

    Good service and good food. Pretty casual experience. Would come back again. Thanks for reading this.

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    3 years ago

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    2 years ago

    this place is exactly what Ladera needed! great food, great service, and great ambience!

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    Page 4 of 4

    The Counter Reviews in Other Languages

    Ask the Community - The Counter

    Is there MSG MONOSODIUM GLUTEMATE In salad DRESSINGS OR SEASONINGS? Allergy Thanks!

    What time is their happy hour?

    3-6 i believe

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    Inside
    Inside
    Ladera Roll
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    Cool tap room
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    Sam-zone, large. We added sausages, pepperoni, & red onions for $1.95 each. Worth it because it can feed two people.
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    Front desk with a shelving unit full of insulated food warmer bags to the right. Pizza anyone?

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    The Counter - burgers - Updated June 2026

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