We placed my mom in sunrise. A nice place and structured times for breakfast lunch dinner and…read moreactivities are terrific. Most of the staff I interacted with were fine. The place is quite expensive but it was a nice place and yet we thought it was best for mom. Why the one star. A few times my mom had bronchial infections she contracted at the place on three separate occasions. Each time taken to Morristown Hospital then when infection gone was sent back. Keep in mind she never had that before. Ever. This is not why the low rating But this was the worst. My mom has arthritic knees. They used a hoyer to lift her. Well one day we are to find out she was rushed to the hospital. WHY? They dropped her. Yes dropped her and Fractured her hip. They actually blamed my mother. Really my mother is in charge of seeing up the hoyer? Are you kidding me? She was one again rushed to Morristown hospital and she was lucky enough to get a rod placed in her hip. By way she was 99 yrs old. The entire team never once took any responsibility for the accident. Never received any calls from the directors, quite odd. No remorse. So after that accident she had to do rehab. Yes another stunt by the reckless team. No one deserves this nonsense especially a 99 year old woman. During rehab with the exorbitant prices at Sunrise & the constant mishandling by this group. My mom was frightened to go back. See spent her remaining time at a rehab place. My mother was never the same after the bungling of this staff. Sadly she had passed. No response from this group. No flowers nothing. No I would not recommend this place. The lack of responsibility and show no remorse, was what it took.

This facility is excellent. My mother has been in a few nursing home/rehab centers the past few…read moreyears, she is 91 and can no longer walk. The care, including nursing care, rehab, food, cleanliness, activities and attentiveness of the entire staff is outstanding. All of the facilities we have experienced and looked at are expensive. Unfortunately that is always the case for advanced nursing care. Sunrise of Mountain Lakes is exceptional.

I can't say enough nice things about the staff. The application process was a quick turnaround, and…read morethe move-in process went smoothly. The attention and care that my Mother is receiving is top-notch from Management to the staff members. The daily attention and interaction from all staff members eases our decision to place her there.

I was touring the community as a professional in the industry and had an amazing experience. Not…read moreonly was Trevor and Amanda so respectful and polite, they gave a wealth of knowledge about what Arbor Terrace has to offer. When walking through the community you can see how much pride the staff takes in being apart of the Arbor community. It was a breath of fresh air to know that these residents and families are so lucky to have a place like Arbor. I would definitely recommend this community to a loved one.

I had used their services for Back up care through Bright Horizon. I wish I could give them one…read morestar. I have a 9 month old (who has a history of being hospitalized) and they sent a lady who did not speak English. If she did speak, it was words in English from which I was expected to infer. She was apparently a CNA, I am not sure in which country. I told her twice that my son has malrotated bowels and not to put pressure on his belly and yet she ended up wrapping a towel around his waist that she held him by to assist in walking. She had a ton of make up and perfume that ended up on my son's clothes. As a person, I have no complaints but in terms of qualifications - zero. This was supposed to be back up care when no one is home but I was using their services while I worked from home. I can't even imagine how she would have handled an emergency situation. They put my child in danger.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care.

I try to be fair and realistic when I write a review, especially when it's trending in my mind…read moretoward the negative. Medicine, doctors, health care, etc. have all become bureaucratized and impersonal (I've had several instances where I've called my personal doctor...and I like him...and have been told, "Make an appointment with a specialist or go to an Urgent Care center."). It's discouraging, but that's the reality these days. As noted in other reviews, I was diagnosed with sleep apnea not too long ago. The sleep center told me it was severe. The pulmonologist told me it was "mild to moderate" but he recommended using CPAP. Ok. I made the appointment to visit the AtHome facility in Morris Plains. Plenty of parking, Nice white building. Inside, I was told to have a seat in the waiting room. Nature was calling, however, and I asked if I could use the rest room. I was buzzed inside and directed down a long hallway. The "office" was basically a cubicle factory, and I felt my 1st instinctive misgivings. It looked as much a telemarketer call center as it did the offices of a health care provider. I did what I had to and returned to the waiting room. I didn't have to wait long. A pleasant young woman directed me to a private room, unpacked the CPAP machine and proceeded to tell me, in detail, how to clean it. My thought was, "If I'm not being told how to use it, I guess it must be pretty easy to use." That night, I got nervous and watched a Youtube video, where a young guy who looked like he should have been instructing skiers on the slopes instead of intimating that he had sleep apnea explained...how to clean the CPAP. Frustrated, I went to put on the mask, turned on the machine, and attempted to sleep. Amazingly I did fall asleep but woke up abruptly shortly thereafter as a wind tunnel gusted with a frenzied force up my nostrils. I tore off the mask, threw it aside, and tried to return to the land of Morpheus. Scr*w this! I stayed with it, though, got used to it, and it seemed to function as advertised, although it never registered the correct amount of nightly usage time. This was a concern as if I didn't make the required nbr. of hours a night, insurance wasn't going to cover the cost. I was going to have to. I called several times, and was told, "The towers must be down, and that's why it's not registering correctly." I asked them to document this. I tried not to be suspicious, but it sure felt like I was being set up. A few weeks later, I received a text msg that said, "You are running out of time to reach the minimum usage requirements set by your insurance." I replied, "The machine doesn't register the correct amount of time. I've brought this to AtHome's attention several times." No response, no follow up. When I visited my pulmonologist, I explained the difficulty I was having, and I suggested maybe I should use some other CPAP provider. He said, "They're all pretty much the same...They don't care how they get paid, whether it's you or the insurance company, they just want to get paid." Yeah, Doc, I had kinda figured that out by then. Ultimately, it's all about the money. He reset my CPAP and sent a msg to AtHome, but it didn't make a difference. I received a letter from AtHome asserting that I hadn't met the requirements, and I could either pay $1,000 or return the CPAP. I called the nbr of the woman who sent the letter in order to discuss it, left a voicemail msg, and never received the courtesy of a reply. I finally called the main number, spoke to a pleasant young cubicle wage slave, and said, "I'm not trying to dump this on you personally but I'm ready to take this thing and throw it against the f**king wall." He consulted with a higher-up, and they offered a discount on the CPAP that was less than the amount the letter had indicated. I agreed. Do I feel like I got ripped off? Yeah. As my oldest friend remarked, when I described my troubles to him, "It sounds like a scam to me. Listen, my father had sleep apnea, never used a CPAP, and he lived till he was 91." Why did I end up buying the CPAP for a price that was still exorbitantly, excessively expensive? Instead of just returning it? Because I accept that I have sleep apnea, "mild" or otherwise. At its best, the CPAP does allow me to wake up feeling somewhat better than I might have otherwise. Part of my effort to lose weight is so that I perhaps might lose the sleep apnea entirely and then be able to fulfill my "fantasy" of throwing the CPAP against the f**king wall. I'm giving this 1 higher star than I'm really inclined to because I wouldn't want to deter those who have sleep apnea and need to have it addressed. Bottom line, though-- Look into "Inspire Therapy" and save yourself the headache of dealing with the CPAP machine in general and AtHome in particular.

Been trying for a month to get a wheelchair for my mother. after numerous requests, changes to…read morewhat documentation is needed, still no resolution. They never follow up with a phone call or email even though they say they will call you back. Every time I call I get another sales rep who I need to start from scratch and explain the situation. Very poor customer service and a waste of time!!

Working with Home Instead has been a positive experience. The leadership is supportive, the…read moreprocesses are well-structured, and the team genuinely cares about both clients and caregivers.

Home Instead has been such a wonderful help for my grandfather. The caregivers are kind,…read moreprofessional, and well-trained -- especially when it comes to dementia care and supporting seniors who need extra patience and understanding. The office team is always responsive and available 24/7, which really gives us peace of mind. We've appreciated their consistency, reliability, and the fact that they offer both hourly and live-in care depending on what's needed. Having access to certified caregivers, an in-house training program, and social worker support has made all the difference. I highly recommend Home Instead to any family looking for trustworthy, compassionate in-home care.

Dear Bonjour Home Care team,…read more Thank you for everything you have done for my Grand Father. Your services to my Grand Father was outstanding. The home health aides treated my Grand Father with respect, care and love. My entire family never worried when he was in their hands. Great communication with the office staff too. I highly recommend Bonjour to anyone in need of care at home.

Absolutely wonderful service!! My parents are more than pleased and I couldn't be happier myself!…read moreFantastic staff, attentive and professional. So glad we could have excellent care that I can feel confident about!

I can't rave enough about Homewatch. My dad recently had a hip replacement and the insurance…read morecompany pushed him out of the rehab facility suddenly and we weren't sure what to do since he still needed help with getting dressed and other personal care. I called late one night and spoke with Julie who made the whole process of getting his home health aide set up. The girl they sent out was great and went above and beyond to make sure my dad had everything he needed and to make sure he was safe. My siblings are all scattered throughout New Jersey and our biggest concern was my dad being safe and looked after and these guys really did a great job caring for him when we couldn't.

From the owner: We work daily to ensure our caregivers have access to the best-in-class support, training, and…read moreeducation available, allowing them to show up everyday with passion and purpose. Whether they provide companionship, post-surgical support, or 24-hour elder care, our caregivers have the mentality, skills, and experience needed to empower our clients and positively impact the communities they serve

Jared and Jason at Life force placed us with a wonderful aide named Tabitha. She cared for our…read moremother until her passing with the care and concern as if mom was her family member . The agency is very professional and quick to respond to to any questions or needs . Our family would wholeheartedly recommend them . The Many Family

I contacted life force when my dad could no longer be cared for at his assisted living home. Life…read moreForce placed a very nice woman named Bertha. Bertha was kind, sincere, and professional. She took very good care of my Dad allowing him to spend his last weeks in familiar surroundings. Jason was very communicative and always available. I would highly recommend.