$25,000... for TWO Christmas Trees?!…read more I don't normally blast a business on social media, but this one... this one deserves it. And honestly, I need to vent before my head explodes like an overinflated ornament. As many of you know, my wife and I recently moved into a big, beautiful new home. So, wanting to do something special for her first Christmas in it, I decided to surprise her by having the inside professionally decorated for the holidays. The plan was simple: we'd walk up to the front door after our Thanksgiving cruise, she'd see a single elegant wreath, open the door, and BAM--Christmas magic. Hallmark-movie level brilliance. Something she'd remember forever. Well... she'll remember it. Not in a good way. I found a company online called Black Eyed Susan in Doylestown. I spoke with Susan herself -- and in hindsight, the red flags were waving like a parade. But I ignored them, gave her a $25,000 budget, sent photos of the house, arranged access while we were away, and paid a deposit. Fast-forward to the big reveal. We pull up to the house, and instead of holiday wonder... We're greeted by two massive flower pots tipped over on the front steps. Dirt everywhere. My wife is already annoyed. We spend 10 minutes trying to lift the things before realizing the bottoms are ROUND. Not flat. ROUND. Who even designs pots that way? The answer: someone selling overpriced junk. But hey, maybe the inside would redeem things... right? Spoiler alert: it didn't. We open the door expecting Christmas brilliance, and instead--we get... A Christmas tree in the foyer. Just one. And not even a remarkable one. Literally just... a tree. And some droopy, wilted green garland that looked like it had fought a battle with a weed whacker and lost. That's it. For the whole entryway. We turn the corner into the family room, and there's another Christmas tree -- this one comically oversized, like it was trying to escape from a shopping mall. A few random glass balls dangled from the upstairs walkway. Four windows got lonely ornaments. And the mantle -- which on Susan's website looks glamorous and luxurious -- had the saddest strand of wilted garland you've ever seen. I've seen more impressive greenery at Home Depot in JULY. So for $25,000, what did we actually get? Two Christmas trees and some wilted greenery. That's it. That's the whole list. After a few days of trying to reason with Susan the Snob -- who, by the way, speaks to customers like she's hand-selecting decor for the Queen of England -- I realized something: My wife was supposed to get a Hallmark Christmas. Instead, I accidentally hired the villain of the movie. I even tried to be MORE than fair. I told her she could take everything back and keep $10,000 just for her "time." But nope. Susan the Snob decided she wants ANOTHER $5,000 from me. $5,000. For... what exactly? The dirt on my porch? Feel free to tell her what you think of that idea. And finally -- if anyone wants two giant, overbearing Christmas trees for next year... come get them. Free of charge. Because we will NEVER be using them again.

I Love the Paris flea market they have every year!!! it's amazing. It's the items that are slightly…read moredamaged or she no longer desires for her interior design business.

We were lucky enough to have Marie Kooker assist us with purchase of new couch, arm chair and…read moreottoman. She was fabulous; she knows exactly what she is doing, and she knows exactly how to do it. She was not only fantastic in helping us to make choices, but she was also available after delivery to assist when I thought the furniture delivered wasn't what I ordered. She actually offered to come to my house to show me the fabric I chose and confirm it was the same as delivered. (It was exactly what we ordered, and my husband recognized that as soon as he saw it.) The next time I'm looking for furniture I'm going to Bassett and asking for Marie.

Marie Kooker is one of those rare people that combines professionalism, vision,…read morecreativity,knowledge and style all in one package. Thanks to Marie our wonderful home now is now reimagined, comfortable, and elegant. We couldn't be more happy. Her sense of design, work ethic and spectacular customer service gave us a renewed appreciation for the way things can and should be done. We can't recommend her and this Bassett store highly enough. Thank you Marie!

My grandmother always had carolers adorning her mantle and I am not sure where they were made, but…read morethey looked a lot like the ones here. These beautifully handcrafted Carolers are made with love and it is evident that they are high quality. The showroom is impressive and there is an entire museum of the unique designs, and a street of Victorian Dickens shops to visit and enjoy. You can also peek into the workshop to see where they are made. I especially love the ones with the Christmas Markets stalls. So pretty and unique.

Beautiful displays, pleasant atmosphere, artistic, details are noticeable. Also outdoor area is…read morepleasant and maintained well.

I was given a 100-year-old pool table. The table was moved to storage by Royal about a year ago…read more I called them to pick it up and bring to my newly renovated rec room. The staff is terrific, very polite, talkative, friendly, and clean. The manager Ken came back to perfect the install. He has a ton of knowledge and expertise and is as good if not better than the moving crew. Overall, this was a great experience, and I highly recommend Royal. Thank you, Randy

Wish I never walked in their door the first time. Horrible quality control. I am on my fourth…read moredelivery of six chairs and a card table and they still can't get it right! Chairs ordered with arms . . chairs delivered without arms. 54" card table ordered . . . 48" card table delivered. 54" card table delivered . . . oops, wrong parts, can't assemble the table. We'll get back to you . . . . for delivery number 4. Ordered June 2022 and mostly paid; now February 2023 and still no table and chairs like we ordered.

They should name themselves Bailey, Banks, and Gardens. Great selection, insane prices. We…read morebought 5 medium sized skip laurels at 159.99 a piece...a competitor with a fantastic selection as well, selling the same size same variety was $79.99 a piece. I called and inquired and was told sorry we don't price match. No offer to discount, no money back, no nothing. This equals no more visits from us. What a shame!!! Shame on us for not researching prices, but why double the price? Just wow!

Great variety in person as well as online resources to make easy gift card purchases.read more

They have so many tables and chairs to decide from. They have some in stock, and many others can be…read morecustom made. Their furniture is fairly priced and is good quality. They also have excellent customer service. I was very impressed, and ended up buying a beautiful solid wood table.

Staff was very helpful selecting the right size dinette sets ​for our small kitchen. The set…read morearrived securely wrapped in moving padding the delivery team was friendly and efficient. We LOVE the beautiful set we purchased. ​​​