Staff are very nice that they warmly greet each and everyone individually with welcome as you're…read morechecked-in. Super professional but somehow manage to maintain a family-like environment. Additionally, this team delivers results that they perform on their patients. COMES ABSOLUTELY RECOMMENDED!!!

This is the third time I have been here for therapy in something like 6 or 7 years. They have…read morealways done good by me but my insurance has severely limited what I can actually accomplish. I always end up with a lot of exercises to do after therapy is over and each time there are new things. It's great that they recommend getting a gym membership but then don't recommend a way to pay for that membership for someone who struggles to survive on disability. It's not something that anyone stops to consider unless they have actually been in that position themselves. On this run there is a therapist along with a person who is finalizing their training working with me. Each day I do what they tell me to do and do my best to work with them for what I can handle. When I come back from a next visit we talk about pain and issues I might have had on the following day from the last visit. They make adjustments as necessary and we continue. I'm only a few sessions in this time and will be back twice a week for 8 weeks before there is an evaluation. The downside is that I don't have all the equipment they have so some of the things they teach me I don't get to do unless I'm there. All the people I've ever met working here have been friendly and professional.

Can't say enough great things about this place. Great therapists; knowledge is high, care about…read moreclients is amazing, feels like a family of people that care about outcomes. Atmosphere is welcoming and has a good vibe with TV and music. Even the interns have great knowledge and care about clients.

If you need physical therapy I would highly recommend Physical Therapy Specialists over…read moreAdventHealth Physical Therapists across the street. PTS is smaller, yet I received much better attention and care than the other office. I had 2 hip replacements back to back so my comparison is recent. PTS had me doing exercises which definitely helped in my recovery versus the other place who had me mostly walking on a treadmill and doing more aerobic excercises having little to do with my hip. ( at least in my opinion) All the therapists were very professional, kind and compassionate. Also, scheduling appointments was very easy to fit my schedule. This was so important to me as the other office could barely schedule me for the day I needed. There was no flexibility in their scheduling and they didn't care about being able to fit me in. PTS scheduled me whenever I needed. If I require pt anytime in the future, I will definitely go back to Physical Therapy Specialists in Davenport.

Fast, efficient, respectful, affordable, quality. The staff put me at ease and answered all of my…read morequestions clearly and concisely. I will not hesitate to come here again . The preregistration process was easy and really saved time.

This urgent care handled my fiancé call HORRIBLE. He had a high fever and was trying to get medical…read moreadvice, or see if he can be treated there thinking he might have the flu. Instead of guiding him properly, the woman on the phone basically told him to just take Advil and sleep it off and if that didn't help, to go to the ER. That's not how it should work. If someone thinks they have the flu, urgent care is exactly where they're supposed to go. It honestly feels like she brushed him off because it was around 7 p.m. and they close at 8. If they don't want to help people in the last hour of their shift, they really shouldn't be working in healthcare, miserable females working there.

Stay away from this place. Dr Samarha T is the worst and gives zero about patients. She has a long…read morehistory going back to Illinois to lying to patients about pain medication during surgeries and performs back surgery with none. Malpractice is an understatement.

I've been coming to this office for a couple of months now and I feel like I'm getting used to…read moreeveryone here. The staff at the front is always very friendly and helpful. The doctor I see is available more than any other doctor I have ever seen. I've only been coming here for two months, but on two occasions, I have just walked in the door with an issue, and I was able to see the doctor in a very short period of time. The doctor himself listens and communicates with me. I actually feel like he's Working with me on my care. Plan to get me really good quality care. Like with any new doctor, it can be our little rocky at times because of insurance. If all goes well, I will get to see him for a much longer period of time.

Went for an appt and the staff is not welcoming. i walked in for my appt and they let someone skip…read moreme that was Spanish and when i was my time to go they was saying i should've came before my appt because they have to do an evaluation before my physical therapy . With that being said wanted me to come back way later in the day . When it was already no one in office . Didn't try to accommodate me at all . AFTER i informed them . They can improve this place by treating all patients the same

Establishment finally has the a/c back u & operating. The scheduling needs to improve. I've been…read moregoing for therapy 5 weeks & keep getting new therapists. It's just if you're scheduled with one and around the corner pops another therapist. Don't misunderstand they have all been very nice & kind. I've got at least (3) more weeks & hope the same therapist will be working with me. My goal is to get better and move on with life.

I went to HCA Emergency Room on Route 27 on 7/11 & 7/12 for a migraine. I was treated on Friday…read morewith great care and excellent doctor and nurses. They listened to me and gave me the correct medication and had relief within minutes. The whole process was approximately 45 minutes from entering to discharge! The doctor gave me a prescription for my medication. Unfortunately the pharmacy was closed and I had to work the next day and by the time I left work the pharmacy was again closed and I got another migraine so I had to return to the hospital and they proceeded to take care of me quickly! I got my relief and was so very happy with the care and the people who work there! I will NEVER go to another hospital again! I went to Advent Heart Hospital a month prior for the same reason and they not only kept me there OVER 5 hours they would not listen to me, gave me the wrong medication and charged me over $14,000. By the time it was done! As a matter of fact I am going back to that hospital and show them what HCA had done and what truly GOOD CARE IS! Thank you ALL at HCA

Truly don't go there , my daughter face was completely swollen from an allergy reaction and I came…read morethinking as an emergency room they had act week but we were waiting outside for a while and when I asked if there was a lot of people the security at front who seem annoyed cause I interrupted her FaceTime called strung her shoulder and said yes so I said ok I'm leaving the allergy looks like she can't breath and head out to another ER & that's when she wants to get up and ask for patient name , I just walked out honestly ridiculous

I have NEVER given a 5* review to a hospital and I have been there and done that! But well deserve…read moredespite a few nuances. I am writing this review with the intention to follow-up with executive management on a very important issue that should be addressed in caring for elderly/disabled/autoimmune compromised patients. Let me make it clear that our national health system as a whole has yet to recognize the difficulties experienced by this population when admitted into a hospital setting and is fixed and grounded on predated standards and to recognize that "one size does not fit all." So, all and in all, this precursory review goes to staff and NOT policies, logistics and procedures overall. "For individuals with disabilities, hospitals must comply with the Americans with Disabilities Act (ADA), ensuring full and equal access to their facilities and programs. This includes making communication easily understood, ensuring physical accessibility, ..................and providing reasonable modifications of policies, practices, and procedures." From experience, and even when physicians determine these patients such as me need to be admitted to the hospital, we often find ourselves waiting for hours in pain and discomfort, not getting enough food or water, not moving around, not being helped to the bathroom, and not getting the kind of care doctors deem necessary. I had not eten from around 11:a.m. till Saturday around 9:00 a.m. I have major gastro issues. In my situation, I requested ADA accommodation at the onset on arrival at the ER. Not a single staff member it was to my surprise, was familiar with the term ADA or what accommodation entailed (providing reasonable modifications of policies, practices and procedurs). Not the lead nurse/charge nurse, doctor, no one! But I pulled it up on my phone so as to familiarize staff with what the law states and what I was asking for, none of which was out of the norm for my situation. Thanks to Ms. ShirleyAnn (RN) and the room nurse who last attended to me. The attending ER physician was exceptional. I am so sorry, some names escape me. I am a hard draw, so I had a few extra sticks. The first IV placed did not work.......nurse never realized right away. Second IV had to be placed. Only complaint I have on the actual ER floor was that buzzers for assistance were not being responded to. I had to actually call 3x to get the finished IV thing removed as blood was now pooling in it. That scared me, might not scare anyone else, but I had never experienced that. After several hours, I was transported to a room where I realized I would share with another patient a few feet from me. I explained to the nurse and lead nurse my situation and the accommodation request at the ER. They also were unaware and never heard of the term ADA Reasonable Accommodation (a practice across all businesses including hotels, housing, almost every aspect of life where individuals come in contact with service). Both were very kind, understanding and immediately worked diligently to move me to a room that was not shared and for that I am grateful and thankful. The transfer to another area resulted in a short-lived relationship with the initial staff and the new staff were excellent. My attending physician on 3rd floor exceptional. The morning (Saturday) staff was exceptional, professional, kind, understanding. I want to particularly ask that Nurse Chris be recognized for the best performance I have experienced in a hospital setting. Also, Patient Assistance lady s well. Kudos. Anyhow, too many meds at the same time for me with gastro has made be not too well. AS an advocate I am fully aware that the healthcare system in the U.S. is currently facing significant challenges in providing adequate care for elderly and disabled patients. A lack of training among healthcare providers and a bias towards treating disabled patients have led to a substandard level of care. This was not so here. Food gets a fail as correct orders never came. Fix that and the ADA issue and you're magnificent.

I was instructed by an AdventHealth clinic to get lab work done. The paperwork specifically listed…read moreQuest Diagnostics as the place to go. However, the clinic staff told me to go to AdventHealth Heart of Florida instead. A month later I received a bill for $900. I have disputed this charge for three months, explaining that AdventHealth staff directed me to their own facility rather than Quest Diagnostics as the paperwork indicated. For comparison, the most expensive equivalent test at Quest is $399. As someone with a family, a $900 bill for lab work is simply not reasonable--especially when I was following the instructions given by AdventHealth staff and the paperwork pointed to a much lower-cost option. I expect transparency and accurate guidance from a healthcare provider. Being sent to a more expensive in-network facility against the written instructions, then being held responsible for the much higher bill, is unacceptable.

This one becomes a bit complicated. I've technically been coming here for several years but I've…read moreonly had two visits now under the new ownership. The doctor I see is still here as they signed over from Advent to Bond. Employees are still friendly and service is still quick and efficient. I arrived from my appointments and never wait more than a few minutes to get in. At this time I see Dr Hall and I've been very happy with the service they've provided me for quite some time. As they are still newer now a lot of the little stuff is still being worked out but they're doing a very good job overall.

This has to be one of the worst situations since Bond took over here at Advent. I have been denied…read moreservices at least 5 times because they need a primary care recommendation and I have been unable to get an appointment with Dr. Hall since she transferred. I have spoken to patient liasons and there excuse for me not getting calls back from them is they are have "fiber Optic" problems and they get so many phone calls in a day they can't return all the calls. I am a breast cancer patient and I can't even get an appointment to get new bras and such. I call daily and leave messages. I can't even get a call back on what time my appointment is on the 23rd. How sad where has patient caring gone??????