This UPS store rocks. They have a great team of people who care about their customers and get the…read morejob done. Even when one might be frantic (the customer) they are professional and deeply rooted in great customer service & education for the changing times.

Service was excellent, prompt and efficient. Jagp was very pleasant to work with. Store was clean…read moreand well kept.

I had problems downloading a return label from an appt. And Mu and Collin were patient and kind…read more It took almost ten minutes and Collin didn't rush me or make me feel like I was a pain. The young guys at this USP are outstanding and impressive gentlemen.

This place is a DUMP. We've been here 3 times:…read more 1 - dropped off a package that was postage paid all set to go. Never arrived. Could be the post office or could be that this place looks like a bomb went off inside. 2- dropped off a package that was postage paid all set to go just wasn't taped shut. She wouldn't put a 12" piece of tape unless I paid 40 cents. Ridic. 3 - shipped a 2 lb box Fedex. Definitely overcharged as I ran the numbers at Fedex.com and can't come up with that price unless my finger is on the scale. It reeks like stale cigarettes, the proprietor is disheveled and has dirty stained clothing. There are stacks of papers and boxes and packing material strewn all over the floor in front of and behind the counter. Clearly no one takes pride in running this business. Find another shipping place where they will appreciate your business and not have the look of "I hate life" on their face when you walk in the door.

Words cannot even begin to express the amount of help and suggestions that we're offered to me from…read morestore manager Naomi. While attempting to send a 22x22x22 baby shower gift to San Antonio, I was first quoted over $130 at UPS. I took my box home and re wrapped the gift in a 18x18x22 box. Brought the box back to UPS only to be quoted over $80 this time. Both times the workers just starred at me and offered no other suggestions. Just that it's the size of the box and where it's going, nothing they could do. Fast forward to meeting my lucky star Naomi. After receiving the same over $80 quote, she asked about the contents of my box. She then proceeded to measure my contents and offered a whole new suggestion and box size. Naomi going the extra mile and beyond, allowed me to cut my shipping cost to half. Just by knowing the contents and that it could fit in a 10x10x20. When you're good at your job and concerned about your customers versus just collecting a paycheck, it makes a world of difference. Thank you Naomi for all of your help and knowledge!

I had to come to the store for their fingerprinting service. Naomi and the other staff member were…read moreso pleasant to do business with. They were both so kind, friendly, welcoming and eager to help me. Naomi took care of my service and was very professional and prompt. I wasn't in the store very long, but for the short time I was there I couldn't help but notice the excellent service they were providing their customers. They were truly eager to please and willing to go above and beyond to keep their customers happy. It's so nice to deal with a company that provides such excellent service. I definitely won't mind coming back to this location.

Extremely professional service. From fast and accurate and reasonable e-mail quote - to turning…read morearound a fantastic packaging solution for a delicate, heavy and quite large medical instrument in only a few hours. It's clear Jon and his staff know what they are doing as they immaculately double boxed the package and cushioned it with heavy duty foam pieces and emblazoned both boxes with a nice, "Fragile" tape. See the pics for yourself. They also answered my newbie questions quickly and professionally. Well done team!

The owner of this UPS is extremely condescending. Their service is terrible. He is not at all…read morehelpful and is disrespectful to his customers.

This location has become an Amazon return facility and really nothing else. I went in to get some…read moreUPS shipping supplies which the worker responded, "we don't need any". Obviously, this was not the case as I always used to get UPS shipping supplies at this location. Maybe under new ownership?? Sad to say I will not be going here anymore as the line is always to the door with people doing Amazon returns and nothing to do much with UPS shipping!

10/16/25 They would not accept my return because it did not have a shipping label. Even thought the…read moreAmazon return instructions say to ensure there are no other shipping labels on the package. I have NEVER had an issue returning packages to any other UPS store. Update 10/17/25 - Packaged was dropped off at my usual UPS store. In the same box that I attempted my initial return with this Randall rd office. No issues. Return was accepted, I was given a receipt.

Horrible service from male clerk during daytime, pretty sure he's the owner…read more... I thought the first time he was having a bad day but going there three more times I believe it's not just a bad day. 1-He has no customer service skills at all. 2- Horrible attitude when mailing services needed. 3- He acts like he's doing you a favor when returning Amazon items or he is bothered by having to help. The convenience factor is nice but being treated horribly is the reason we will not return. I really don't give him 1 star but with that said the other clerk a female is worth five stars.

Just left 6/4/25 3:20 very rude employee working with 1 person all his focus on one person on a…read moreself service machine while 3 people in line. He did not for a second acknowledge us at all. 3vs1? I'd say help the 3 get their mailings out then help the helpless person. When I asked him how long it would be he said SO RUDELY you help her and I'll take care of the line. I walked out. I've come here for yrs never a problem fast attentive service. That attendant with a beard was so grossly unprofessional and rude. Yes I asked nicely a valid question.

If you need a new mailbox, look no further. I contacted Jeremy yesterday and he delivered and…read moreinstalled it today! Jeremy is THE answer for a quick, easy and beautifully installed mailbox or mailbox replacement. His communication is outstanding, and the pricing was upfront and reasonable. Jeremy's prompt, efficient and knows what he's doing. The installation's impeccable and the job site is clean and neat. I'm delighted I found him, and highly recommend Mailbox Remedies to anyone.

Who would have thought this was a thing? While I am always hesitant to give 5 stars to anyone,…read moreMailbox Remedies earned theirs. A small furniture van trashed our mailbox the other day and we called to complain. The furniture van company agreed about the problem and contacted Mailbox Remedies to come out and repair the mess ... and Mailbox Remedies did a great job. I have never heard of this outfit, but it makes sense. Mailboxes get trashed all the time - whether brick or just boxes on a post. Mailbox Remedies fixes these problems - and can install new for you also. Whether you need a new brick mailbox put in or just need an old post box repaired because it is leaning like the Tower of Pisa, Mailbox Remedies can help you. The worker - who is also the owner - is responsible, conscientious, and good with detail. He fixed the problem and went over and above to do the right kind of job. While I do not know the price because someone else was paying the freight, this installer was the tops. I would not hesitate to recommend Mailbox Remedies...good stuff.

I'm grateful to have found this excellent local small business. Eric was very helpful, efficient…read moreand knowledgeable with my international mailing. I recommend the services and will be returning.

I love this place!! I walked in to ship some packages out. Little did I know, I was walking into a…read moreplace that will be able to customize my masks and clothing! I instantly took advantage and created a design that I wanted and put it on a long sleeve sweater. The results were absolutely perfect. Vibrant, smooth and durable! Not to mention a GREAT price for this customization. I'm sorry if my design offends you, but this is what I wanted and it's perfect.