I had a lovely appointment with Alex. Everyone was super sweet and it truly felt like a self care…read moreday for me. Alex was very friendly and knowledgeable. She truly just wants you to feel like the best version of yourself. She did that for me! Excited to make this my new salon. ‍

I saw Caitlin for a haircut yesterday! I went in with pictures, ideas, and thoughts on what I…read morewanted to get for a cut. She took all that information and gave me a great cut. I went from pretty long hair to VERY short hair in a matter of minutes. It is hard to walk in a trust a total stranger to make that happen for you. But, the experience at Philosophe and with Caitlin was excellent. Everyone in the salon was kind, the vibe is great, and I would recommend highly if you're looking for a new place to get a cut! Thank you to Caitlin!

Derek did an incredible job bringing my 15 year old daughter's curly hair back to life! She is a…read moreswimmer and her hair is regularly exposed to chlorine. It needs to be washed daily - which can make it coarse and dry. He spent time addressing her hair concerns and giving her great tips on how to maintain her hair. Thank you, Derek!

Mop is in a new location!!! Make sure you're looking at the newest reviews as there have been…read moreseveral big changes since Nicole and the Mop team moved from Tremont in the South End to Dedham. The drive is not the best from Boston, but the parking is so convenient and you're still seeing Nicole, the best in the business. If you're coming from the city, avoid rush hour and take advantage of the Saturday hours. The website has a convenient online scheduling system and you can email the salon to get on the waitlist. My other reviews about Nicole's talent and awesome personality hold up- she's so good at curly haircuts. Price is well worth the service! The new location is in a kind of a market of stylists and the niche room for Mop recreates the South End vibe quite well. Nicole has her drinks fridge, magazines and photo books, super fancy dryer, and excellent products, so nothing has changed. There is a kind of overall waiting area at the salon building with 2 chairs, but Nicole is punctual, so you won't be waiting there long. There are also general use bathrooms for the salon building that are nothing to write home about and not something Nicole can really influence anyway. I'm sensitive to smell/aerosol products and because it is a building of salon rooms, it is INTENSE in the hall/general waiting area. I wore a mask, which helped a lot, so if you have asthma or bad allergies I recommend bringing one along just in case. Of course, Nicole has some on hand because she remains awesome about COVID precautions and generally creating a safe and welcoming space. You're not going to wait in the hall long, but good to know just in case.

I canceled an appointment with less than 24 hours' notice because I was sick. They flagged my…read moreaccount, and they charged me for a full haircut and color, totaling about $180. I tried to talk to them about waiving or at least reducing the fees, but they refused. For all the other customers, be careful when using their services.

I canceled an appointment less than 24 hours notice because I woke up feeling unwell, and my…read morecondition worsened throughout the day. After testing positive for the flu, I decided to cancel the appointment to avoid exposing the staff and patrons. Despite this, I was charged 50% of the service fee. While I understand the rationale behind their policy, I have been a loyal customer for twenty years and have never encountered an issue like this before. Therefore, I requested if they would waive the fee this one time. Unfortunately, I was informed that they could not accommodate my request due to the timing of the cancellation. It is disheartening to realize that the establishment would prefer I come in while contagious rather than make an exception in light of my circumstances. Customer service, in my opinion, includes the ability to consider individual situations and make reasonable accommodations when necessary. Given my longstanding loyalty to the business and my history of adherence to their policies, it is disappointing that they would choose to prioritize strict enforcement over customer care. I hope they will consider the impact of their policies on loyal customers like myself and possibly reevaluate their approach in similar situations.

I have been going to Lisa Leitao for many yrs. She is the best hair stylist. She does the best…read morecolors. Takes many classes.

Love, love, love Salon 561. They really take the time to get to know their customers. They are…read moresmall, friendly, attentive, on time and do great cuts and color. They are so good my teenage boys won't go anywhere else either.

i had an amazing experience at the salon on Tuesday! Gulnara…read moredid my haircut and she was absolutely incredible. She cut my hair with great precision and professionalism, and the result was exactly what I wanted. She took her time, paid attention to every detail, and made sure I was comfortable throughout the whole process. You can really tell she is experienced and passionate about her work. I'm very happy with my haircut and I highly recommend Gulnara to anyone looking for a skilled and professional hairstylist. I will definitely come back again!

Daysey is the most amazing for a manicure and pedicure. A classic manicure easily lasts 2 weeks. I…read morelove this salon. The front desk is kind and courteous. The salon is clean and very welcoming

Tyler was the stylist I need: patient, good listener, and able to give me the haircut I wanted. I…read moredesigned the cut, and Tyler made it happen. Her willingness to LISTEN rather than DICTATE made the experience very successful - and pleasant.

Taylor is a miracle worker. I came in with my hair needing a lot of love after months of letting it…read morego. I described a hairstyle that has worked for me in the past, but also asked for advice. She was so thoughtful and helpful, and knew exactly what to do--she is incredibly talented. My hair was absolutely perfect afterward. She is also so nice to talk to and interact with. I really had both a relaxing and enjoyable experience. The managers/front desk people are so sweet and friendly. I would absolutely go back and strongly recommend them!

So glad I booked an appointment here! I have very fine limp hair which does literally nothing…read moreunless I have a well executed, layered cut. I had been to 6 different salons over the past 5 years and was close to giving up on getting a good cut. Charles listened and understood my needs and delivered an exceptional layered cut which is cohesive and beautifully shaped. I have a love/hate relationship with my bangs primarily due to how they are cut; Charles delivered and they look fabulous! I am so pleased with my hair (cut), styling my hair is now a joy which takes minimal effort due to the great cut. Look forward to returning soon!

charles joseph is a fantastic salon! i came to get a color correction with balayage and highlights…read moreand the work was done beautifully. i initially set up my appointment via yelp and charles was very professional and quick with responses. juli and charles both greeted me and they are both class acts! juli is a great cosmetologist and stayed late to do my hair because i had communicated i had a wedding to attend soon. i showed her a photo and she got to work. all i can say is WOW!!!! she brought my photo to life on my hair. will be coming back!!

Don't come here, I asked for a balayage and this is what I got. This picture was taken AFTER I went…read moreback for the second time to get it fixed.

I got a same day appointment, waited a few minutes only before attending my child. Angela was very…read moresweet and made sure my daughter felt comfortable throughout the whole visit. Her finished look was beautiful, nicely cut and a great blow dry. I will be back!

If I could give no stars, I would!! Here goes the story of my first and last visit here:…read more I came in with an allover brown color and showed Armando a picture of myself from about a year prior, with ombré hair. I asked Armando if he thought he could achieve the look and he said yes, but that I would need to sign a waiver in case my hair burned off since we were going lighter. That was a red flag - never been asked to do that before! Why didn't I leave then?? Ugh hindsight is 20/20. Anyway I sign the handscribbled letter his receptionist provides and he gets started on my hair. Only he is not using foils, brushes, a cap, etc.; no, he has separated my hair into 3 sections (left, right, back) and is SCOOPING bleach from the container into his hands and rubbing it through the first section of my hair from about my ear down to the ends. Omg why did I not run to the sink and get the hell outta there!! I check with him to make sure this is the best way to achieve the look and he tells me not to worry!! He wraps each of the 3 sections in foil, round and round and round and sticks me under a hair dryer. I am under there no less than an hour and a half. I check one of my hair sections and it is ORANGE. I tell Armando it's not lifting past orange and he slops more bleach on each section, rewraps foils horizontally, tells me not to worry, and I go back under the dryer. Came out another hour or so later with the bronziest most uneven hair. They passed the buck on who was going to dry it, obviously because they all knew how awful of a job it was!!! It should be noted that upon expressing my extreme unhappiness to him privately, Armando never apologized, and insisted it looked like the picture I showed him. I will let this photo of what I wanted vs what I got speak for itself. This is the next day at work - smh did I really let myself be seen like this(?) If you know what is good for you, you will not come here and see Armando!! He is not looking out for your best interest and he will yes you until you actually believe that you might come out of there looking even semi-okay (you won't). PS he waived the cost but really he should have been paying me the money it took to fix this hack job!

I decided to book a haircut and blow-dry with Armando Cassano because of the good reviews but that…read morewas a big mistake. I showed him a photo of the bob I wanted but he said it wouldn't work for my hair and that he knew what to do. My mistake was putting my trust in him. Instead of communicating exactly what his idea was, he cut my hair extremely short. He may have been right about my hair, but I don't know because he didn't give me the opportunity to see how the bob I wanted would look. It was very unprofessional of him not to tell me how drastically his idea was different from mine. He also didn't blow-dry my hair, so once I left the salon and it dried it was even shorter. But it gets worse. He cut my NECK. He slid the scissors along my neck and left a long cut. He didn't apologize or even acknowledge it. I wasn't bleeding so at the time I thought it was a little nick. But at home I could see how long it was and the stinging kept me up that night. My doctor said I would have needed a tetanus shot if I wasn't up to date. I called him the following day and his first response was "I noticed it when you came in". I was shocked at how easily he lied, but I guess he was prepared to do so. I told him I was worried about infection and he tried to assure me that the scissors were clean. Then he said, "You didn't see it when I gave you the mirror." (Which is true because I wasn't wearing my glasses). So, which is it, it already existed when I walked in or it was there but I didn't see it? Armando is the most dishonest and unprofessional stylist I've ever seen and he obviously doesn't care about his customers.