While we have not yet started the construction process, the consultation, design and contract…read morephases have all gone extremely well. Ian is collaborative, creative and responsive and his insights have been invaluable. The quote was very competitive. We look forward to the next steps in our pool, spa and enclosure build.

i can't recommend Trusted Pool. One, the build took two months longer than promised. Two, their…read moreattention to detail is lacking. they crushed a number of irrigation lines and didn't mention it even though it was clear. my pool has two separate leaks. It took awhile to identify the first which they fixed, but second leak is going down on week 3 and they are slow to respond. While the pool looks good it's not worth the frustration of having a pool company that uses sloppy contractors and doesn't adequately oversee them.

Platinum Pools definitely got us out of a bind. When our pump decided to stop, Platinum Pools was…read moreable to orchestrate the repair in less than 3 days. We are back up and running, just in time for our guests to arrive!!

Platinum Pools is the best, they take care of everything, very detail oriented and great service…read more They got me back online post hurricane flooding and maintain it all beautifully.

We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

These people are awesome! If you need a reliable, dependable and trustworthy cleaning team, this is…read morethe company to call. They do a great job and their communication skills are exceptional. Highly recommend.

Jamie and the team at Splash and Sparkle are amazing. I am so glad they took over, our pool has…read morenever looked better. Also, they are super responsive! Thanks

Terrible service lately, the last several times our pool is green within 5 days. ( they "service…read morethe pool weekly) This week , I called to inform them, and request a more thorough cleaning moving forward, and was promised a supervisor would be out to shock the pool and two days later no supervisor and now the pool is completely pea green. This company prior was local and it seems now they are based in another city and the quality has suffered.

Following up to the previous review...I am the homeowner of the pool that Rudy and Abbey V posted…read moreabout. I am so aggravated by your service since pool troopers bought out the company I was originally using for 2 years. This is the second time in 2.5 months that my pool has turned completely green under their services (first time was around April 20). My pool started turning green late on Friday 6/30 (it was "serviced" Monday 6/26). I understand it was a holiday week, but after calling on Monday (my normal service day) to tell them my pool was green, I received an automated email saying my regular service day was changing to Tuesday except during holiday weeks (and July 4th was on a Tuesday). The tech shocked my pool on Wednesday and didn't properly close up the pool filter properly because now it's making noise like air is coming out of it, the jets are not fully pumping like normal, and my pool vacuum is more sluggish than before the tech was there. I called this morning (Friday 7/7) to see if a tech was returning and I was reassured that someone was scheduled. Just arrived at home at 5:30 (after normal service hours) and this is the state of my pool. Now it's been a full week that I haven't been able to use my pool and it's extra disappointing that it happened on a holiday week when I had company over and we planned on using the pool. I have called "Patrick" multiple times and left a message and have not received a reply. Really hoping you answer me, Patrick, because your company needs to rectify this situation. Update: your tech arrived this evening to clean the pool and address the mechanical issue. Still not thrilled that I couldn't use my pool all week, but at least he showed up when he was scheduled to and acknowledged that the person who took over his route was doing a poor job. Looking forward to hearing from you, Patrick...

Starting such a huge project as installing a pool can be troubling, given the risks of hiring a…read moreshady/undependable company to do the work and the horror stories you hear. Thankfully, Elite Pool Designs put all of our fears to rest thanks to their amazing customer service, fair prices and excellent, high quality work. We previously had a koi pond in our backyard but, as the fish died out, realized we wanted something else back there instead. We reached out to Elite Pool and Cyndi and she came over the next day to assess our yard. As we had no idea where to start, she helped guide us through the whole process, connecting us with surveyors, tree removal experts and all of the other hidden things you don't think about when you decide "I want a pool". After the work to get the yard ready was done, we went to the Elite Pool offices to pick out the tile, lining and design of the pool. Cyndi walked us through the shape and features we wanted, and provided a very reasonable quote for everything, including, automation, a heater for the pool (hey it DOES sometime get cold here!) and a screen enclosure. Construction for the pool started in October 2024 and finished in late January 2025, and our hat goes off to Robert (owner of Elite Pool) for his help with managing the entire project. Crews arrived as needed and on time, and though there were some periods between steps where not a lot of work was being done, it was never unreasonable and given the holidays, totally fair. Inspection and electrical were simple and easy and now we are ready to enjoy our pool! For anyone in our same position, looking to install a pool from scratch but not sure where to turn, Elite Pool Design should be your first call, can't recommend them highly enough!

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

This company used to be called Aqua Doc Pool Company. Check out the reviews before doing business…read morewith them. Many reviews that are glowing about that company, are fake. They took over one year to complete my pool, when they promised at contract signing that it would "only take a few months". Completion should have been in June, but didn't happen until 10/31. Lots of blaming the county, blaming other contractors, blaming Ian (which happened a few years earlier), etc, etc. The workers just show up unannounced, which is alarming when they appear in your backyard without prior notice. Once the pool cage was up, they'd also just walk right on in. Extremely unprofessional for them to not bother knocking on the door to alert you they are there to work. Shoddy work (one part has failed twice already). They also don't know how to get the control panel to work with the app (which the sales guy said was "so easy to do"). This company has also called me a liar to prospective new customers. It's extremely unprofessional for them to do that. If any of you all want proof, I have tons of email and text trails showing that this company royally sucked and didn't do their job professionally, nor on time. And to call me a liar for letting the world know about the terrible experience I had...they are horrific. When you have loads of negative reviews about a company, it really tells the story. And that story is .... *THIS COMPANY IS THE PROBLEM*, not me or anyone else that's trying to warn you to stay away from them.

bad company run away their workers are disrespectful and take forever to complete. Leave the…read moreproperty torn up

I highly recommend SunTan Pools! Not only were they the most reasonably priced of all the pool…read moreestimates we gathered, they were very professional from the design stage, permitting process and throughout the pool build. Alberto is very thorough and kind and wants to ensure you are happy with the final product! He takes his time to fully understand what you want, lays out all the options and is involved every step of the way. Our realtor and friend recommended SunTan Pools and we are so glad we went with them.

Do not use suntan pools this guy has abandon the entire project. The work is subpar and a lot of it…read morehas to be redone Pool was supposed to be 40 feet long and it isn't he shorted the pool the stairs are too steep and too short in length. I paid him 82,000 dollars and he has not put in the heater or cage which all has been paid for. I try calling him and he avoids my phone calls. He doesn't even have a drivers license and his contractor license expires on 8/30/26. He now has his home up for sale and is trying to skip town to avoid the law and legal aspects my pool is still unfinished and the permit was pulled in December of 2025. Nothing but headaches with this company. I will be seeking legal action against him and I suggest everyone should take caution with this guy. This guy is a scammer.