Jacqueline & Tim were accommodating, flexible, and informative throughout each and every tour,…read moreconversation, and application question. While the location & building are lovely, having both as the 'go-to' organizers of operations was vital in my decision to move from CA to this location. Both were helpful and kind... but not because it was their job, but instead, you could tell it was simply their true character. Both deserve raises, promotions, and kudos from management. And I say that as a future tenant who submitted their application today.

Excellent place to live. Property management is amazing and quick to respond to all your needs…read more Maintenance is on it! Very family friendly and convenient place to live. They always have a fun event happening in the community. Definitely recommend this as a wonderful place to call home.

I just want to say how thankful I am for El Lago Apartments here in McKinney. My situation isn't…read moreexactly standard, and they really worked with me through everything. They showed understanding and patience when they didn't have to, and that meant a lot. The apartment itself is great -- clean, quiet, and comfortable. But what really stands out is how they handle things. Anytime I've had a maintenance issue, it's been taken care of quickly. The maintenance guy has always been polite, respectful, and easy to talk to. No attitude, no dragging things out -- just gets it done. It's hard to find places that treat you like a human being instead of just a lease number. I'm genuinely grateful for the way they've handled my situation and how smooth everything has been. Very thankful to be here.

Johanne always responds promptly to my service request. He was a great help before when there was…read morea flood in my apartment from an upstairs unit. I am still in the process of getting my place back to its original condition. Everyone at El Lago tries to address any concerns as completely and as timely as they are able. There is very minimal delay if I ever request service. I appreciate them all.

Honestly, I loved this apartment. I moved my stuff in during Aug. 2023 and stayed until last month…read more(03/2026). I recently moved because I got married and needed more space for my wife and our dog. Aside from that, this place was everything my wife and I needed and more. There are a few people who truly made this apartment feel like home: Guy Kohavi - Great Maintenance Assistant with amazing communication and an awesome attitude. He was always a pleasure to talk to and work with when finding solutions to normal wear and tear issues. Britnee Scott - Assistant Property Manager with a really positive attitude who was easy to work with. She made living there seamless. Lisa Smith - A very kind front desk representative who always did her absolute best to answer any question I had. If she didn't have the answer immediately, she would do whatever she could to get me one as soon as possible. Thank you so much to the Watterscape team for everything you did to turn our apartment into a home. I truly appreciate it.

I cannot give the complex a LOW ENOUGH review. They've been getting on my ass about "smoking" on my…read morebalcony since I moved in. Now they're trying to say that my boyfriend who comes over every few nights is gonna be a lease violation because he's not on the lease. What the actual fuck is wrong with these people. They're disgustingly money hungry for lease violations. And when you have issues with your neighbors they NEVER take action to resolve them. This is the most piece of shit place I've ever lived at. DO NOT MOVE IN HERE.

I would not recommend this place for a senior. The reasons why are listed below…read more The entire area is under construction with 200+ apartments with more planned. The noise, dirt and traffic will only increase when the newer apartment complexes are completed. The town center is within walking distance and has some businesses and restaurants but much of the retail are shuttered and in disrepair. Overture Fairview apartments have some structural problems with cracks, sloping floors, patio doors that do not close and need frequent adjustments. The price paid for rent is not worth the amenities. The pool and spa are frequently closed for repairs and need a regular cleaning. The elevators and secure gates have been unreliable but are better lately The outside doors don't all close securely. There are stairs at many entrances making it difficult to carry in groceries. Covered parking at the complex has become expensive and residents park at nearby hotel and office lots. Overture staff has cut promised community activities - generally at the last minute. Communications from staff can be disrespectful and degrading. There is an active resident committee that runs some activities which is a plus. As new senior communities are completed in the area, there are many residents leaving for better accommodations. If you are in a scooter or walker, unfortunately there are residents who will shame you for using the elevator and "being in the way". Please be aware that there is a segment of the residents who love Overture Fairview. They will post overly positive reviews to offset the negatives. Hopefully this review will at show the issues that may lead to an informed decision. Again I would not recommend this location for a senior who is looking for a nice, quiet, secure, accessible home.

Overall the facility is nice. Today I did witness an event that was concerning. On Fridays the…read morefacility has a free continental breakfast. It's advertised in all brochures as being from 9 -10am. This morning it started around 910. It was complete by 9:36 and when residents asked why it didn't go to 10, they were told by the manager that not many people come down after 9:30 and we just can't afford to have people sitting here doing nothing with the remainder of the time. A few residents said you could just leave the food out so you don't have to be present for the entire time, the manager essentially said to them, we can't trust you because you would steal everything.

Back again!! Where to start?? We pay $50 a month for valet trash that is supposed to be picked up…read moreevery night and never is. We have to cal the office for them to tell valet to pick up our trash. Sometimes they come get it, sometimes they don't. I literally had to stop one of the valet workers and make him come pick up my trash because it had gotten out of hand. My daughters room has no a/c or heat whenever we run our central air/heat. I've complained about this before and it was never resolved. My door knobs and light fixtures switches were never replaced. I can't get an a/c filter because they never have any. They came to fix my sprinkler system and left holes in my walls. My hot water heater is in need of being replaced. We can't take a full shower without the water getting cold. I can't plug up my air fryer and toaster without the breaker box switching power off.

So I just moved into this apartment that was newly fully renovated but the you can see the old…read morewater damage that they never fix by doorways and by the cabinets. Just a poor quality job all around. Nothing sits right against the wall, you can see paint lines on door frames. I complained 7 different times about the door frames, nothing has changed. We pay for pest control but you can clearly tell they pocket that cause there are bugs and fruit flys EVERYWHERE!!! I've never seen that many fruit flys in a brand new place with no food. Just 3rd day at my new apartment the apartment flooded in 3 different rooms. So now dealing with that YAY oh and cherry on top I have a 18 month old that keeps trying to play in the dirty water and and picks at the all the yellow fluffy wood by the door frames. Save yourself and DONT MOVE IN HERE. Manager hasn't been in touch with me. Now I'm seeing mold in bathroom ceilings, there is $5 to pay your rent through their portal, water in both baths are either too hot or too cold been complaining nothing has been done and cherry on top first week of living here my whole wheel and tire were stolen... so much for the gated community that uses gates for decorations.

Needs an entire new staff and management team for the structure of this company. This place is…read moretrash! They stole items out of my apartment while I was out of town and all of my things were packed and ready for storage once I was moving out the ram-shacked my children's and my personal belongs while I wasn't home. Once I returned and saw what happened, I then called the office staff to speak to them about these issues and to further see why anyone would have been bothering my things on a claim that the apartment maintenance staff needed to do work inside of the apartment. They placed a few things (Roomba, Bluetooth surround sound speaker, etc.) that they stole that I mentioned over the phone and noticed that were missing at the time on the outside patio the profusely kept lying acting as if no one had taken anything out of the apartment. No cameras on the property, the gate stayed opened and messed up, no security. No regard of safety for tenants! Office staff are thieves, liars, and just down right unprofessional!!! Would've rated 0 stars if that were an option! DO NOT RENT HERE!!! Seriously you can do better! Wish I was warned ‍

Property Manager (Tamara ) & Reginal Marybeth are…read moreconniving,disrespectful,unprofessional. I would NOT recommend no one to move here!!! I would highly recommend you to ALWAYS record every interaction you have with them in person or over the phone . I have proof of every interaction I had in person and on the phone with them . THEY WILL LIE to cover up their tracks . If you want your information to be breached look no futher! (I also have proof of this ) . If you want your property to get broken into and see a person get stabbed , someone trying to break into your aparment in the middle of the night while you are asleep . This is the place !!! (Property Managment will not inform you about the crimes that happen here ) The recent 5 star ratings are rigged and it shows , or they bribe the residents . PROPERTY: Pros : The layouts are nice and spacious Cons : -Walls are very thin you can hear everything. -Fridge and dishwasher stays leaking . -Dog poop every where. - Hazards all over the property . -loud neighbors - You smell Marijuana all hours of the day (If you are sensitive to the smell I wouldn't recommend you to move here ) I will receive a rmresponse to this post by the property manager Tamara . Which is the LEAST she can do since herself or the Reginal did not apologize for their actions . Feel free to contact cooperate or the owners of the property. Since the Reginal and property management are conniving and can't comprehend simple tasks . By the grace of God I am so grateful that things worked out for me after ALL of this unnecessary trouble I am currently going through with them .( I Bought a house and moved out )

Thanks to Von for helping my mom get her appt reserved. Easy process and Von is such an amazing…read moreemployee. Kinstead is lucky to have her.

Kinstead is still a decent apartment complex as far as the condition and amenities are concerned…read morebut they've had a lot of staff turnover. Seems like they're failing or going under. The new Property Manager is rude, too busy to help and gets aggressive and threatening when you ask questions. Acting as a bully who forgets we are customers of TI Communities who pay for the priliege of a leased apartment. In return for the payment of the lease, TI Communities implies they'll provide the professional and courteous service one would expect from a respectable business. Other tenants have said the same thing and brought it up but it seems they want her kind of leadership and how she treats the tenants. And before some of the previous staff left when TI Communities came in, they said they were leaving because TI Communities was going to turn the complex into a ghetto. I would like to suggest the Property Manager take greater care and consideration in regards to how she speaks to people and especially people that she doesn't know. Not only to represent what professional standards she may have but also to better represent the business objectives and reputation of TI Communities would like to have in the Dallas Metro-plex area. I don't understand what makes her think it would be OK for anyone to speak to or treat people the way she does, either solely reprenting herself or as a representative of TI Communities.

Excellent maintenance personnel. They have genuine concern for residents and in doing quality work…read more A huge THANKS.

The maintenance team are awesome at McKinney Village. I had to get a new washer and dryer set. They…read morewere so kind to disconnect my old W/D set so that the pickup rep from the org that I had donated my set to would have no issues with pickup. The pickup rep was impressed with their friendliness and work ethic. They even had the new set delivered my floor they immediately installed my new set less than 10 minutes. Wonderful job per the usual.

*** Changed their name to MAGNOLIA RANCH, however the staff and "managers" remain the same-…read moreextremely rude, exceptionally unhelpful, and especially unprofessional. I assume they are attempting to escape the horrible reviews associated with the name 'Fairways at Wilson Creek', as well as slapping on some paint and calling their mediocre efforts a "renovation." You can put lipstick on a pig, but it's still a pig- or should I say, it's still the Fairways. **Also, after many attempts at settling the issue with the ungodly charges I received upon move-out, the Business Manager has not even come close to correcting her "mistake" of reporting my account to collections. She assured me she had contacted the collection company, Hunter Warfield, but they have no record of her calling, emailing, or faxing them anything. Let me start by saying- I've worked in the apartment industry and I understand how difficult dealing with everything that goes into managing a community can be. That being said, the Fairways at Wilson Creek leasing agents and management is beyond unprofessional. I wish I could score them a negative 5 stars. This place was the absolute worst apartment living experience I've EVER had. Upon seeing the model apartment, I felt that I was getting a deal with the low prices. However, upon move-in, NOTHING was ready, the smell in my apartment was awful, the carpet stained... just NASTY. I demanded they replace the carpet (which smelled like pure cigarette smoke) because my son is sensitive to irritants like cigarette smoke and was breaking out. They finally got around to it, but at their convenience. They acted like they were doing me a favor by replacing it! I had a "pond view" which became a gnat-infested hell that they would NOT take care of. Pest infestation was horrible inside and outside of the apartments. The leasing staff are both incompetent and less than helpful. I actually had become friends with a few of them until the Assistant Manager, developed a personal issue with me. This was reflected upon move-out when they tried to charge me over $1100 for carpet replacement, cleaning of the apartment, and 2 very lightweight nightstands that i had left behind. I am all for paying what i owe- but there were NO STAINS on my carpet, and when asked, I was only provided with black and white pictures of the "damage" in the apartment, which did not include ANY stains. I tried to talk to the new manager (there have been 3 different managers in the 14 months I lived there), but she was extremely unhelpful and unwilling to do anything to correct it. I will be contacting Orion property company this week to hopefully settle this. Also, the Assistant Manager has been speaking about the issues of my account with my ex-neighbors calling me "just another resident who's trying to avoid move-out fees" and saying that the manager knows that I'm "just crazy." I can more than afford to pay the $1100, but I will not pay for damage that was not there and cannot be proven. I've heard that apartments do this to people when they moved out, but I never believed this type of unprofessionalism exists. I was proven wrong by the employees at the Fairways at Wilson Creek. I would NEVER recommend this place to ANYONE.

I like the new management company - they have added class to the facility. I was going to move to…read moreget closer to work, but that ended up not working out and they acted as if I never skipped a beat. Got me my same apartment and I never had to make a change. The thing that makes it so great here is the maintenance - I had a broken toilet - Brandon came and fixed it wrote a sweet note to say to have a great day and although he did not know, I was having a huge project gone wrong and those simple words healed my strained head and heart. I had a new confidence to tackle the problem and it was just a normal part of his demeanour. Most apt techs could care less and he and his staff work seamless to get it fixed right and fixed the first time. Bravo also to Can (dace, Mahonogy and Kim (think that is her name - she is the mgr) Highly recommend!

My experience so far has been remarkable. I cannot say enough about how wonderful Brian Langus has…read morebeen as a realtor. Love that he is personable but direct in his communication. While I'm sure we are not one of his top clients, he has certainly made us feel that way. John Maclaughlin has been a gem as well! So professional and his system of breaking down the homes we have seen and how to remember them is so helpful...plus he's just a great time. Erika has also been amazing. Answers all my phone calls and questions with ease! Such a great experience! We are KW Van Poole lifers!

Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.