It takes a lot to get 5 stars out of me. It has to be an experience! When you go to a gear rental…read moreplace, you expect that they'll have gear to rent. You expect the gear to be in good condition and the experience to be pleasant. That would make for a 4 star experience in my book. But, Doug went above and beyond the call of duty. From helping me pick exactly what I needed and nothing I didn't, to communicating with my insurance company to make sure they had all the information I needed in the right place so that I would be properly covered should something go wrong. I called the man at the last minute "You got a slider?" the answer was "Yup" and it was promptly picked up. My delivery guys dropped the ball so Doug brought the gear to my shooting location which was luckily not too far from his office but still, way above and beyond what I expect a gear rental business to do. The best way I can describe it is pride of work. I will ALWAYS rent from Pro Gear Orlando! It's difficult not to; Doug made it, smooth, easy, painless, convenient, pick whichever adjective suits you best. Thank you Doug! I actually look forward to renting gear from you again :)

This has got to be the best photography rental department in the country! Doug's willingness to…read moremake my photography production work is far and above what is normally expected from a rental shop. I wish every business was run like this. I will always turn to PRO gear Orlando & Chicago for our production needs as we work throughout the country. I guarantee you will not be disappointed.

I totally recommend going here in Disney Springs! They have 2 photographers available with multiple…read morebackgrounds and props and it is free! You get all three photos uploaded to your account if you have Disney Photopass for your trip. We got all our Christmas photos done here. Also FYI photopass is 50% off for military. Normal price around $180 purchased online and only $90 for military purchased at guest services.

This photopass studio is located in Disney Springs. The photographers are there only during certain…read moretimes of the day. It is here where you can purchase "memory maker" which you can use for either a day or for the entire length of your vacation. All photos taken by photo pass photographers are then downloaded to your My Disney experience app and made available for you to have multiple downloads up to 45 days and then they disappear. In case you are concerned about losing them Disney does sell a flash drive which will have them all on it so you can upload them to whatever device you have whenever you want them. During this visit we had just arrived at Disney and were anxious to try out their services. At this location you stand in front of a "green" screen and they will project various images and locations in the background. Sometimes they will have you look surprised or look at each other a certain way. This is because they are doing a "magic shot" where either a Disney character or certain background appears in the final print. It was here we had photos taken of the backgrounds of all 4 parks just in the event bad weather would run our visit. You can purchase prints of these pictures here or at any photo pass location. However, you are better off printing them at home or at your local pharmacy which is a lot cheaper. As it turned out one of my favorite shots happened to be here and I was so glad at the end of my trip to have it made into a print. Memory maker is a good investment if you plan on taking a lot of pictures from your trip.

If there was choice of negative ratings, I would rate this place NEGATIVE 10 stars and below. They…read moremark up their prices over 300% ++. Beware of this place, they will maliciously decieve you of their pricing. They will lead you to believe you got a good deal. They are an unethical business entity. Go to a more reputable company like Best Buy or Ritz Camera.

Buyer beware. These guys are slick salesmen..always ready to make a no so attractive deal. They…read moredon't take returns or give refunds - they slide this in for you to sign with your ccard slip and say it is a the guarantee! Sales don't have a clue about high end camera equipment they will tell you whatever is required just to make a sale.Don't be mislead by the expensive German auto's outside. I strongly suggest you drive on by and find a more reputable establishment.

Thieves! Go away from this place. The owner sold us a speaker for US160,00 then we found it at Best…read moreBuy at US29.90. We went there to change and the owner told us that we would lost 30%. This is the "rule' at his store. After all we found a lot of other strange things like dont showing the price of each item at the recieve. The bags dont have they name, telephone, or adress. I dont know how theu are still working. We called the police!

A unique idea for a personalized gift. Got my gf a souvenir 3D keychain for about $20…read more Process: 1. Email or bring a thumbdrive of the image you want. 2. It will take about 2-3 days to laser etch to crystal glass 3. If you leave Orlando by pick up day, they can ship to you.

Here on holiday and realised we had forgotten the battery for our camera. This place was just down…read morethe road so I popped in to get one. What should have been a very straightforward transaction ended up being a pretty nasty and annoying experience. The guys in the shop tried to give me the hard sell on a new lense I didn't want and then tried to charge me 100 dollars for a battery which should be 20 max. I walked out but would recommend everyone else just avoid in the first place. Bunch of crooks :-(

DO NOT....DO NOT GO THERE!!!! I needed a canon charger & a shutter release... they wanted $70 for…read morethe charger & $75 for the release... I literally showed them the prices on line... the dude said...."THEN ORDER IT ONLINE". . They only want to sell to those that NEED things THAT DAY!!! JUST DONT GO THERE!

My girl wanted an old time photo to commemorate our trip and who am I to tell a pretty lady no?…read more From the moment we walked in we were taken care of! - Everyone was friendly and helpful. - The attention to detail was exceptional, and they made sure we felt comfortable with every step of the process. - Clothes and props were clean. - Prices were affordable and even though they are selling a product, no one tried to oversell us or pitch more than we needed. We will be back!

I had always wanted to do one of these old timey photo shoots so I was really excited when I saw…read morethis during a recent trip to old town. It was pretty busy but we didn't have to wait long. There are a couple different themes you can choose from and we went with the ganster theme. Once you're all checked in, they bring you back into their changing room and bring you the outfit and accessories (you don't really get a choice on which outfit you're going to wear). Then they bring you over to the themed room and take the pictures. They take thousands of these pictures everyday so the photographer was very quick and knew exactly what he was looking for/what shots to do. The whole process was very quick. Once done, they print out all the pictures for you to look at. 2 photos come with your photo shoot and then you can pay more for the rest of them or for the flash drive to get them all. It's kind of a bummer that they just throw out the pictures if you don't buy them but I understand the upsell. We wound up just choosing 2. Overall it was a cute experience and I'm glad we got to do it.

Steer clear. This place is in business to take advantage of tourists. My own fault, but I did not…read morepay attention the price on a simple 2G SD cars and I ended up paying 3x the retail price. Save yourself the trouble and go to a reliable vendor. It's ok to love small businesses but this one will not love you back.

Staff does not proactively mention the return policy. The receipt states "All sales are final. No…read morerefunds. Exchanges only within 5 days. Restocking charge of 35%. No exchanges or refunds on special orders, store won't match prices." I purchased a camera bag on December 18, 2011 aware of this policy only as I read it on the receipt. I agreed to it by signing. I figured I probably wouldn't return it. What I did not notice is that the clerk had stamped another part of the receipt "Package Deal Special Order." This is ridiculous because the bag was ready and waiting on display. There was no special order whatsoever. This was nothing less than an attempt to hoodwink me and make sure that no return or exchange was at all possible. This is fraudulent and ill faith. Do not do business with this establishment. Go to a major store such as Best Buy with a proper return policy.