I'm extremely disappointed with my experience at Tailwaggers Doggy Daycare in Verona. I was…read moreinitially assured that the dogs would be continuously supervised, but this turned out not to be true. After checking the cameras, I witnessed dogs left completely unattended--humping, crowding each other, and on the verge of what looked like a potential fight, with no staff present. When I mentioned this at pickup, I expected concern or at least a willingness to investigate. Instead, I was met with a defensive response: "Well, when were you looking at the cameras?" This reaction felt unprofessional and dismissive given the seriousness of the issue. At this point, I no longer feel that this facility is trustworthy. There also appears to be an excessive number of dogs crammed into one play area, and staff couldn't provide a clear answer on what their capacity or safety cap was. The location itself raises concerns as well--any time I'm at the nearby Costco, I can hear the dogs barking nonstop at the surrounding noise, with no correction or effort to bring them inside. The entire operation seems chaotic and poorly managed. I'm sharing my experience now because I've seen that others have had similar concerns. Recently, someone in a local Facebook group shared that their dog was attacked at this facility, and according to them, staff claimed they had no idea how it happened and weren't aware of the incident at all. This only reinforces my belief that supervision and communication here are severely lacking. Based on what I've witnessed and what others have reported, I do not believe this is a safe or responsibly run daycare, and I will not be returning.

Password reset is a pain in the butt. It only sends links via text, not an email and when you're…read moretrying to reset the password on your pc, only getting a link on your phone is an extra step nobody needs. The password syncing isnt instantaeous - lots of folks dont have it setup, its confusing and a pain and its simple to fix on the website side - SIMPLE SIMPLE SIMPLE but no. Its a pain... maybe they think none of their customers have an iphone. they didnt think this through or dont care. Now for them its a bunch $ to fix where if they only had a brain (quoting the scarecrow here) it would baked in.

$180 for 1 class. First class was cancelled by this organization, Instructor was ill…read more Understandable. We requested to delay class 2, our pup was not ready and thought it best for him and the rest of class. Requested to reschedule for a later class and was told it would be at full price. No credit for any of the money to apply to future classes. Expensive and disappointing. They ask for flexibility to meet their needs, but not flexible in return. Spoke with them about this. No change. Please make sure you can live with this when considering your needs. If your pup is ill, behind, or life interupts, it will be at your expense, literally.

Dog's Best Friend Training is a life saver! It was about 10 or 11 years ago that I brought one of…read moremy Jack Russell Terriers, Karrera, to Dog's Best Friend Training. Specifically, to the Reliable Recall Class. This is because, Karrera, would completely blow you off when you called her to come. I can not tell you how many times she ran across the farmer's field whether it was corn or soybeans. This was after excavating her way out of the fenced in yard. I finally said to my other half. We need HELP! I contacted Dog's Best Friend and worked with Chelse in the Reliable Recall Class 1. Karrera did well with this class however, we felt that we should enroll her in the class, again, so we did. She was successful after the second time around and then, the Reliable Recall Class 2 came along. So, we enrolled her in that class. She did well. Fast forward several years later. I took Karrera hunting in our backyard in the month of August so, the corn was tall. She got to the point in hunting that she got frustrated and took off into the corn field. I thought to myself, I am never going to see her again! And at that moment I remembered to whistle 3 times. Well, guess who showed up at the front door? YES! KARRERA! Now fast forward, again, Karrera is going to be 13 years old on November 1, 2025. I took her hunting in Indiana. I had on me a treat pouch with cooked Lamb (this is something that our dogs only get when we are at shows or hunting). I called her, she came, I treated! She got to her first sett (hole in the ground) and I took her off her leash. When I wanted her to come to me, I would whistle 3 times, she came, I treated. She was off leash running smelling and being a dog. Yes, I was still nervous about her being off leash but, this Reliable Recall Class is worth it's weight in Gold! If there is any class that I would recommend to any one it will be this one! Thank you, Dog's Best Friend and Chelse for helping me and Karrera. With that said, I am also a breeder of Jack Russell Terriers and I start doing a whistle recall as soon as when the puppies are 3-4 weeks old. This way they go home with a basic recall at 10 weeks. People are really impressed when they come pick up their puppy and they are already coming to them on a basic whistle.

Dan has been the groomer for my dogs for decades. He is a kind, gentle, caring and skilled man. My…read moredogs have always reacted positively towards him which is important to me as they are good judges of character. I would recommend him to anyone. His grooming skills are phenomenal and his prices are very reasonable. I would never go any place else for my dogs because I love and care about them- they are my family. He treats every dog well and respectful. One time when I could not get into him in a timely manner , I made the mistake of going elsewhere and had a horrendous experience. I will never do that again.

I have been very happy with the attention and service related to our two labrador retrievers, and…read moreour cat. I would recommend to others for sure!

I was a client of Country View Veterinary Clinic for about 24 years. They fired Dr. Larson of the…read moreNew Glarus satellite for reasons that were unprofessional on the part of CVV and right out of blue. She was the only vet that was consistent, professional, knowledgeable and personal, serving both animal and person. She was great. It is with a heavy heart that I sever my ties with them. They have sold out to Encore Vet Corporation and are no longer local or caring. EVC is from New York. If they treat professionals like they did Dr. Larson, they no longer have my trust.

Very caring professional knowledgeable veterinarians. Excellent horse care. Thank you!read more

I've taken Lovie (cat) to the Brodhead location several times over the last few years (and once or…read moretwice to their Monroe location where we first saw them), and had a couple of issues along the way. One example is their record keeping on rabies shots. They gave him a 3 year vaccine the first time we went there. Then, said he needed another the following year. When I questioned this, they said the previous vaccine had been the "one year" version. I thought maybe I was remembering wrong, so i said OK. The next year, I got another notice that he was due for a rabies shot. I knew for sure he'd gotten the three year version for the second shot, emailed back and forth with their office and thought it was resolved as the didn't mention it in following visits over the last couple of years. Now, we get to Monday of last week. I made an appointment for euthanasia after Lovie had a massive seizure the day before. He was getting around, but not himself and I didn't want him to suffer. Of course, I was worried if I was making the best decision, so I agreed when they said let's do blood/urine tests thinking maybe I had been jumping the gun. The price was $150 to get results back on Thursday... or I could pay $450 to get results back the same day. $450 was out of my budget since there would be more costs to follow, so I said said the $150 option. Then the veterinarian said we would need a CT scan to check for a tumor if the blood/urine tests didn't find anything. That would be $4000+. I stopped her there and explained I definitely would not do that as Lovie was 22-ish years old and I wouldn't have brain surgery for him at that age anyway. Then, they said he needed another rabies shot! I explained the above... again. The doctor argued, then she had someone from the front desk come in to argue - with both emphasizing the legal side of it - that if Lovie bit someone, animal control would take him away from me to be euthanized all alone without me. When I got home, I emailed them proof that he was covered. As we waited for the Thursday results, Lovie continued to decline to the point that he didn't eat food on Wednesday. So, I took him to Janesville Animal Clinic (Mineral Point Ave) where they checked him out and agreed with what I was seeing. They were incredibly kind and empathetic, and Lovie had a quick and painless passing. Brodhead did NOT call with test results on Thursday... or Friday. It was around their closing time on Saturday that I got a voicemail saying the results were in (but not what the results were), and that she would call back on Monday or the following Thursday. Seriously!!! I emailed them that Lovie was already deceased as of the day they were supposed to have called with test results. Their response, "During our discussion, we presented different care options and we did our best to explain the potential outcomes and implications of each. You agreed to starting with bloodwork." Yes, because I thought they would be doing what was best for Lovie - not dragging out his obvious decline. I say obvious because he had lost almost two pounds over the past year or so and his body temperature was low that day. They didn't even apologize for not getting the test results back in a timely manner even though they were in on that Thursday (I checked on their website that Thursday afternoon and the results had come back, but they didn't try to reach me until Saturday.) At the end of the day, I guess I should have been more assertive, but I trusted the "professionals" and hoped I was wrong about it being the end of Lovie's days. I am, however, glad I went to the second place to give by little buddy a humane end of life experience rather than continuing to let Brodhead VMC drag it out. I would like to add that several friends have said they bad similar bad experiences with this veterinarian.

I have used Jeanne whenever I had to have a loving, perfect pet sitter while I was out of town !…read moreShe has taken care of my cats when I had four indoor ones, and a feral cat outside. Took care of them as if they were her own ! This time, have two indoor cats, an outdoor feral, and a BIG White German Shepherd/White Siberian Husky mix. They are in the best of hands with Jeanne ! Have had to be gone for over a month, and even though I miss my "kids" so much....I know they are being taken care of by Jeanne ! She has gone over and beyond what was expected ! You would be very lucky, and your loved ones would be very lucky to have Jeanne there for them !!!

We used Jeanne for our dog walking and pet sitting services and couldn't have been happier! Our…read moredogs were thoroughly walked (we could see the route taken on the app) and were well adjusted when we returned home from work. Jeanne is an excellent communicator and took wonderful care of our pups!

They do Pictures with Santa where there's a staged winter wonderland with a fully dressed Santa…read more Your pet can sit with Santa for a picture taken with a Nikon camera. They'll make prints for with and include a photo frame holiday card! Such a cool service!

I scheduled an appt. to use their dog self service wash. I was there on time but nobody to check…read moreme in. I tried to get their attention through the play yard window but both attendants were focused on their phones. The groomer alerted them and one came in, no mask although Dane county has a required mask mandate. She indicated that her boss didn't require masking when greeting a customer. She was nice, but seemed unconcerned.

Doc Sweeny (.sp) is a good veterinarian. Prices are average from what I've seen compared to other…read morevets. Caring for our pets is his priority and he shows concern about the furry friends

Never got to see the vet. The ladies "helping" us seemed confused as to why we were even there…read more Neither were interested in hearing anything other than their specific question being asked, which means they were making decisions without the information of: having green fluid extruding from the gums when the problem was first noticed. For routine pet visits, maybe they are fine. Anything outside of routine, don't waste your time or money.