What a great little place. Wanted to do a short hike in the Smoky's but didn't have my trekking…read morepoles along. (Can't take them in carry-on, TSA rules) Had hoped to rent some here. Nice man working there just let me borrow one for the day. Wouldn't accept money or even a security deposit. Enjoyable hike he recommended up to the Grotto Trail. We returned the pole before closing, even tho it would've been ok to bring it back the next morning. Enjoyed talking with owner and his wife. Worth dropping in! Really appreciated the southern hospitality.

Just visited again and it's still AWESOME! Hikey Mikeys makes hiking in the Smokies a fantastic…read moreexperience. Visit this shop and make the most out of your trip to the Smokies.

There are multiple floors packed with every kind of knife you can imagine …read more... And then there is the Kitchen Collection. Our fifth shopping event today.... Almost too much....

I made an 8-hour round trip so my son, who had just turned 21, could buy his first firearm on his…read moreown as a birthday milestone. The prices here were excellent, and while we were shopping, I found several firearms I wanted to purchase as well. We arrived about two hours before closing, which should have been plenty of time. The first salesperson retrieved the box for the firearm my son initially selected, but he changed his mind after finding the same model in black. I also let the staff know which firearms I wanted to buy, and they said they needed to locate the boxes. A little later, we were told they couldn't continue looking because there was a manager meeting in the area where the boxes were stored, and employees weren't allowed in. That was a baffling decision. Why schedule a meeting that prevents your sales staff from accessing inventory and completing sales? To save time, they had us complete all of the paperwork while they continued looking. Our background checks were approved without issue. At that point, all that remained was checking out. Then we were told they couldn't find any of the four boxes for the firearms, so they couldn't sell them. I understand why the original boxes are required, they contain the extra magazines, accessories, and documentation. I even suggested completing the sale and having my son, who lives in Knoxville, pick up the box later if necessary. That wasn't an option. What was even more concerning was the explanation. We were told Beretta "just gives them tons of guns," as if the manufacturer was somehow responsible. But Beretta doesn't unpack the firearms, place them in display cases, and lose track of the boxes. That's entirely an inventory management issue. If you have dozens of identical firearms, I understand that finding a specific serial-numbered box could be challenging. But there are simple inventory solutions. Assign each display firearm a matching inventory number, place the same number on its box, and store the boxes sequentially. Locating the correct box would take minutes instead of potentially becoming impossible. To one employee's credit, he made another attempt to locate my son's box and eventually found it, allowing him to complete his birthday purchase. I genuinely appreciated his effort. Unfortunately, I left empty-handed. Initially, I told them not to bother looking for my firearms the next day because I wasn't driving another eight-hour round trip. Before leaving, however, I changed my mind and asked them to call me if they located the boxes so I could decide whether I could make arrangements. Two days later, I still hadn't received a phone call. The store lost roughly $1,400 in sales from my purchases alone. That's not an insignificant amount, and it's hard to understand how any business can be comfortable displaying inventory that it ultimately can't sell because it can't locate the required packaging. The pricing was outstanding, and several employees were friendly and genuinely tried to help. Unfortunately, poor inventory management and operational decisions completely overshadowed what should have been a great experience. I hope management takes a hard look at these processes because I can't imagine the owners would be pleased knowing sales are being lost simply because employees can't access or locate inventory that's already on display.

Had a ball at Clingmans Dome. The hike was only 0.5 but it was a struggle for even some of the…read moreyoung people in our group. People varied about the difficulty going up vs. going down. Get a walking stick and tough it out! I also recommend taking a detour and heading on the Appalachian trail. It's a lot of really beautiful sites to see. Beware on the trail. It's a bit dangerous for small children as the rocks can be slippery.

You know how Great Smoky Mountains National Park is free? This non profit association donates all…read moreof their profits to the park, so shop here for all your memorabilia! Locals shop her for the authentic and delicious jams. (Whole strawberries in the jar. so yummy!) They also sell T shirts, posters, art, calendars, books, cook books, stuffed animals, kids games, board games, nature toys, commemorative stamps & coins, ground wheat & corn from the park's grist mill, and Music. Their mountain music CD was just nominated for a Grammy! This shop is located inside the Sugarlands Visitor Center, near Gatlinburg, TN. They have another shop in the Oconaluftee Visitor Center near Cherokee, NC, and one in Cade's Cove. Stop here to get your park map, and hiking advice. Did you have an awesome Ranger led hike? Did a Ranger just pull you out of your wrecked rental car? Did your child just get deputized as a Junior Ranger? Did you get to watch a farmer and his donkey grind sorghum? Did you visit the pigs and chickens at the mountain farm museum? Did you feel like Indiana Jones while working with Rangers work on a public Archaeology dig? Did you get to take pictures of a healthy black bear! Did you just get your wedding pictures taken in the beautiful park? Thank these folks for helping to keep that Rangers employed, and our National Park so healthy! *The park is also funded by congress, so feel free to write your congressman a letter too! I am a fan of writing letters.

Out of business for remodeling. Drove from Gatlinburg to buy some items, it was closed. Had been in…read moretown in November 2023, same thing. Try to save you a trip. 03/22/2024.

Cutest shop with a full service coffee bar (on par with any big city barista service). The couple…read morethat owns the place are so kind and welcoming. Must stop by if you're in the area. COVID protocols are awesome and exactly how we should be operating during a pandemic. Thank you!

My favorite stop when in Gatlinburg, I have to get something every time. I treasure everything that…read moreI have purchased here. Belts, buckles, and especially the wallets. A guy saw my wallet in the store today and offered to buy it. I gave it to him. Now I have got to come back to get another one! Service is over the top.

Great place to buy leather goods. They have leather leather gun holsters that are the old west…read morestyle. Also last place around that will engrave your name on your belt. Frendly staff. Great prices! Great merchandise! Thank you!

Oh my gosh. Seriously one of the coolest shops we ran across! The owner was so kind and interesting…read moreto talk to, and the prices were fantastic! Got a Father's Day gift for my dad here and could have bought half the store if we had the money. We will definitely be back next time we are in town!

I went down the river on 5/21, and we had a great experience with NOC on the Upper Pigeon River…read more On our first day, because I am a bit spacey, I somehow ended up in the middle of the mountains with no gas station nearby and on Empty. Thankfully, I noticed it when we were very close to a rest area, so we did not end up stranded on the side of the road. Triple A came out, and all was well, but we missed our original rafting time. When we called NOC Upper Pigeon, they allowed us to reschedule for the next day without any fee or hassle. I was very grateful for that because it would have been awful to have to pay again just because we missed it. The check-in process was very smooth. Everything was clearly explained; the instructions were easy to follow, the bus ride was short, and the bus was clean. "@b****nee" was our guide, and she was really great at her job. You could tell she genuinely enjoyed it, and she shared a lot of interesting information about the river. One of the best parts was that she tried to get a sense of whether we wanted a more adventurous ride or something a little calmer. Being able to tailor the experience a bit to what we wanted made it even better. At one of the rapids, I ended up falling out of the raft (it happens), and "@b****nee" basically turned into Hercules and helped me get back in easily. I am not someone who is very easy to please, but @b****nee was excellent. You can tell she enjoys what she does, and she was also very hospitable, professional, and reassuring throughout the trip. Overall, it was a great experience.

My husband and I went on our first white water rafting trip with NOC. It was so much fun. If you're…read morethinking about going here, I definitely recommend. The guides were fun and experienced!

What a great place! The staff was incredibly helpful and knowledgeable. My wife had been searching…read morefor the perfect pair of boots for quite some time but always struggled to find the right fit. The gentleman on the second floor went above and beyond to assist us--he was attentive, patient, and really knew his stuff. I regret not catching his name, but he mentioned hiking the Appalachian Trail, which made the experience even more memorable. Thanks to him, my wife finally found the perfect pair. We would highly recommend visiting this shop!

What a great experience I had here! The shop owner was so so kind and helpful. She was so ready to…read morehelp us find the perfect product for what we were looking for. Not overpriced! Definitely recommend checking this sweet shop out.