This has been my go to location from the beginning of time (well, you know, since the cell phone…read moreera). My most recent visit was this past weekend and it was seamless and awesome, as all my visits have been. Though this location is busy on weekends, there is always someone who greets me right away. There have been a few visits that have been fairly long, but my most recent was so quick and easy. Customer service is an A+ here. I feel like they have a great balance of getting people in and out without feeling rushed. I have never had a question they couldn't answer. The staff knows their stuff. When I come in to upgrade, my new phone is always set up perfectly. On top of great customer service, I have always loved having Verizon. Though prices may be on the higher end, the service is flawless. The only reason I would ever switch is if prices exceeded my budget. Might I suggest a price break for those of us that have been loyal customers since the beginning? I didn't want to replace my previous review, just add to it. I guess my mom was jealous of my new iPhone and wanted one too! She was very nervous about switching over to a smart phone. Ben, (le sigh, with those dreamy baby blues), guided her through the basics and made her feel really confident about her new phone. I love that I always get great customer service there from people who really know there stuff. Even the people not directly helping us are always friendly. Bravo Verizon for great service and good looking staff.

WTH Verizon. I have been locked out of my voicemail for two days because I don't want your Visual…read moreVoicemail trial offer. I DO NOT WANT IT. There is no way around signing up for this trial offer. I was forced to sign up because I had voicemails in my inbox that I needed to hear. Now I have to go back and cancel the subscription. WTF is wrong with you? I have medical issues and you are locking my account until I subscribe to your crap that I don't want? DO BETTER VERIZON! I am not committed to pay for the services YOU want me to have. As a company, this is a complete fail. Don't strong arm your customers!

After having my iPhone 8 rear facing camera fixed by this facility I return home with the phone…read morewith a surprise of the home screen button being non-functional. I returned to the facility to be informed by the manager after having my phone for an hour that they are unable to fix the home screen button. The manager claims that his tech taking my phone apart to fix the camera is not related to the home screen button. I'm aware of the fact that they are 2 different functions. But what I'm explaining to him is the fact that the home screen button was fine until his tech repaired my phone. Holding no accountability I was sent on my way. A $800 phone is useless because of a $60 repair. How is that fair to me as a customer that trusted your facility to repair my phone?? Being a traveling Nurse I'm missing out on several ventures because of this company! Ridiculous...

This US Cellular/T-Mobile merger has truly been an absolute NIGHTMARE for US Cellular customers…read more Thousands in phone payoffs due with NO NOTICE, disappearing credits also worth THOUSANDS stripped away, language barriers with their customer service reps, etc... I had US cellular for over 25 years with no real issues. I do believe I'll be getting a landlines number from xfinity and say goodbye to cell phones for good.

Disappointed as I showed up to do an iPhone exchange and was told to wait. Waited 20 minutes for…read morethe manager to come out and go through the exchange process then to tell me they don't have it in stock even though I called ahead to check. Kellen the manager stopped our conversation to giggle with a coworker at least 8 times. I would recommend choosing another location for efficient and accurate service.

I spoke with Glenn over the phone about some issues. I was having with a recent repair amazing…read morecustomer service. I feel taken care of as a customer.I completely recommend this company to anyone that needs help.They go above and beyond to help you and make sure that you walk away with what you need.Fixed with the least amount of money spent

Jesse provided outstanding service. He was incredibly kind, professional, and took the time to help…read morerepair a watch. Great customer service is hard to find these days, and Jesse went above and beyond. I would absolutely come back and highly recommend him.

I have been a Boost Mobile customer for years. I took the opportunity to switch to Cricket after…read moreseeing a flyer. The store manager Lexie was wonderful! By far the best experience I have ever had with any cell phone company over the years.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Peoria store today.

Everything could improve! The competency might be better if a customer wanted to transfer one line…read moreto them, however that might not have been easy or done in one visit. We transferred several lines and of the 5 they managed to screw up 6! Took 4 trips back and as many calls and eventually just gave up!

The workers seem very incompetent on what they should be qualified for to be working at a…read moreelectronic store. The assistant manager or what she claimed to be was very rude and super unhelpful.

They are liars and just as crooked as Xfinity. I go in because I was screwed again by xfinity, but…read morefor the last time! Well, guess what, I was told I could get a $25 plan, and I could buy a new phone for around $100. No restrictions were communicated at that time! The first month and since my bill has been just under $50, no where near $25. That's happened three months in a row. I was going to go to Consumer cellular, and I talked to some arrogant as that I was locked into the service for a year and they wouldn't release my account. Yep, first time I had heard that. Three months in a row I have paid $48 for service, and again this month I was told my next bill would be $25. I have a feeling I am still being lied to. I do not appreciate what the cellular companies are doing to customers and getting by with it. My bill next month is finally supposed to be $25 but I bet that's more bullshit! It needs to stop! I want an apology and a full refund and release of my phone number that I have had for most of my life! I am a senior citizen on a fixed income, I'm not stupid and I don't appreciate being played for stupid! Beware!!! Go first to Consumer Cellular. Just wish they would get stores faster across America. I left them because I hated going to Target and very glad they have made the decision, just wish they would move faster!

I've been coming here with my dad for several years now. We used to trade in games and movies…read more We just came in recently and the selection on movies has diminished drastically. It's mostly Funko Pops now along the walls. Kinda disappointing. Now that all the streaming platforms are upping prices, I figured more people with be looking to buy back their physical copies of movies again, but they are mostly selling memorabilia now.

Phenomenal store with a great staff. Slew of options to choose from. Outstanding deals for valued…read moreproducts. 5 starts all around.