Customer beware!!! If you value basic customer courtesy and service...if don't want your multiple…read moreinquiries-about a house they've listed-to be ignored over many days, and, after driving 600 miles to see the property in person only to be told by Amber (their property manager) that they couldn't possibly be bothered to show you the property because they're "too busy" reviewing applications...then don't bother dealing with this company. They are not worth your business and they will only disrespect your time, without even apologizing for any inconvenience their total lack of communication may have caused you! If I could give them 0 or negative stars, I'd gladly do that for Aquarius Property Management!! Outstandingly poor business practices!! I ended up finding a much better house elsewhere anyway, where I dealt with people who understand the value of communication and proper customer service. This company does not deserve your business, and-as a hard working law abiding customer, you certainly don't deserve to be treated poorly during your home search. Please do yourself a favor, and deal with another company! Good luck in your home search!

Terrible, just terrible. If you think being a prospective client is bad, try being a tenant. I…read morerented my home in Chatham, Mass. and know what a property management company should be. Prompt, courteous, kind. Do not bother with this company. I do not know how they stay afloat.

Rented a house in Falmouth for August '23 through Labor Day from this agency. It was billed by the…read moreagent, Adam Shapiro, as "the Greenwich of Portland". As it turns out, the house sits right next to a busy parking lot for a beach with dirty water that smells like sewerage at low tide. Cars sit idling in the lot until 3 or 4 in the morning every night; it feels unsafe having them there. The front door lock is very difficult to close and the lock is not solid, offering very little security. The lower floor of the house reeks so badly of dampness and mildew that everyone had to move upstairs; the mildew smell in the bedrooms downstairs is overpowering. When I told Apex about this, they refused to come to the house to get an idea of how badly the moisture has affected that level of the house. The upper level of the house also has a terrible problem with moisture and a mildew smell. Upstairs shower stall smells moldy and damp, towels turn mildewy after 1 use because of the humidity problem in the house. The dishwasher failed to turn on and run the cycle. Apex sent the cleaning person over and she was unable to do anything. They were no help at all, it was just "no, no, no" from them. The oven light stays on no matter what, you have to push it closed forcefully, but then the light just goes back on after a few seconds. The electric window blinds stopped working 1 week into our stay; they had to send a tech over to recharge the motors, which took an hour of my time and attention. I checked out of the house August 23, almost 2 weeks early because I didn't; feel safe there and because the house smelled so bad. The agent, Adam Shapiro, did not reply to any of my texts or calls informing him of this; he just took the money and ran

We extended the contract on the understanding there would be flexibility, so were surprised by a…read morerequest for $ 3350 to terminate at the end of the original 6 month lease. We were surprised as there was no provision for this in the lease nor in Maine law. Another tenant was lined up, Apex tried to block the tenant until we paid $ 3350. This fee included $ 1950 of agents fees (a double dip - Apex would charge this again with respect to the new tenant), a $ 250 credit check on the new tenant and $ 1250 rent shortage. The dispute was inflamed by lengthy late night emails from Chris at Apex. On legal advice we declined to pay the spurious charges as they had no basis in contract nor Maine law. Fortunately, Apex pulled this stunt prior to our last months rent going out hence we remained in control of our money. We paid the rent difference, we paid for cleaning, we left the property in excellent condition. I would recommend to avoid Apex as a landlord or as a renter. If you have to rent from them, don't set up automated rent payments. Don't expect resolution of issues in the property. If you're a landlord, you should think carefully about the losses you could incur if your tenants depart on acrimonious terms due to provocation by your agent. And they charge you 20% for this!

If you enjoy a relaxed laid back(non- commercialized) location with wonderful sunsets with Mt…read more Washington in the background. This is the place for you. Great place for couples & families or a siesta alone. They have several differing sized cottages to fit your needs. They accommodate you to the best of their ability. If you like sailing they have a boat that sails in the area couple times a day. Many places to eat out, or you can eat in your cottage. As well rent boats to get out on the water. Or bike ride or paddle around the island.

Loved our 4-hour sail on the Schooner Alert yesterday. Bethany and Perry are awesome and so…read moreknowledgeable about the area and the wildlife we saw. Can't wait to do it again next year!

I booking with this company through booking.com. When I got to the property I noticed there was dog…read morehair all over the couch. My children are allergic to dogs. This was my mistake in not seeing the property was dog friendly. I reached out to the property management team and they were absolutely amazing and understanding. They got me into a new property within less than an hour. I felt not only valued but respected, which I greatly appreciated. The property we stayed at was great and local to many different places in Portland. I'd 100% book with this company again!

From the owner: With a passion for hospitality and the ever-changing landscape of the vacation rental industry,…read moreEverrow Property has grown to provide local Maine homeowners and guests from around the globe a premiere vacation rental experience.

Such a great service!! Hunter was so kind and helpful with all of our bags. It was such a…read moreconvenient service at such a great price. I truly recommend this service to anyone staying in an AIRBNB. I was never nervous about my bags being stolen or lost.

Came into town for a wedding, found the team at Port City to help us store and deliver our luggage…read more Their services helped us be able to move light and efficiently throughout the weekend. Kind friendly staff and most importantly our clothes and gifts were safe and secure!

The entire team was so helpful, as I had to travel in a wheelchair. They made several…read moreaccommodations for me to make my stay more enjoyable. We visited Kelly every night at the bar and she was amazing. She was personable, made great drinks, and by the end of the week she was like an old friend! Thanks to the entire team for their hospitality.

This is a great location and the staff is very helpful! It is a short walk for everything in the…read morecity. There were just two issues. One is the room kept getting hot overnight. They came and reset the air but it still happened. The other is that they are not offering daily cleaning. This is one of the reason we choose hotels. We basically had to ask for everything of off days like towels and supplies or the garbage being offered. This is not a cheap hotel and there is no discount offered for non service days. This is the second Hilton I've been at recently. I hope this is not a new trend to reduce services.

Lovely inn in a great location in Portland. Melanie, the host, is super friendly and helpful and…read morecan recommend many breweries and restaurants to choose from. Our room has a keyless coded entry. It's small but tasteful with all you could want for a short stay. Coffee in room. Nice wine fridge and closet. Bathroom is beautiful with nice amenities and heated towel rack!!!! We would absolutely stay here again!!!

Nice self catered suite space in a quiet neighborhood on the East End…read more The space is very well designed. I loved the courtyard, the fridge, the pour over coffee/electric kettle set up. Pros: pretty courtyard, beautifully decorated, amazing amenities, huge lovely shower, comfy bed, sliding barn door separating the bathroom, keyless entry, responsive owner/host via text. Cons: street parking only, which can be an issue, and the noise level from guests in adjoining rooms. Sadly I think we were next to the family room, and the party next door had unruly kids that were loud and we heard lots of running, banging and noise, which was frustrating, especially since it is in an otherwise quiet/secluded area and has a very upscale boutique feel which wouldn't seem to attract larger groups. I couldn't tell if they were next to/above us/or both. It was annoying. The neighborhood was cute and some new businesses/food/coffee restos, But I felt it was a tad overpriced at $345/nite once you included the $75 cleaning fee and tax, especially since it's pretty far from downtown. However we realized Portland is actually very VERY expensive!

One of my favorite B&B's to date! Mercury Inn is in a super convenient location, walkable to the…read morePortland Museum of Art and a bunch of bars/restaurants. The self check in was a super easy process and both Tim & Jake were very welcoming. I loved their breakfast each morning, everything was local and amazing, down to their coffee! They also did homemade muffins, cake and scones. The communal area is cute and convenient. We went during one of Portland's colder periods so the fireplace was very helpful and beautifully designed. There's a water dispenser, Keurig machine (with reusable kcups!), tea and snacks avail 24/7. We stayed in room 1 which was just enough space for two. No issues with getting warm water in the shower. The only thing to note is that room 1 is right outside the communal area on the 2nd floor. We had no trouble with noise overall but if people outside the room were talking or walking by, we heard very clearly. Definitely recommend and would love to come back when it's warmer!

This was my first time staying at an Inn so I wasnt sure what to expect..but the mercury inn was…read moresuch a delight! As a solo female traveler i felt very safe in the area. I also loved the breakfast served every morning, it was always such a treat to see what was in the kitchen when i woke up! Staff and fellow travelers were all so friendly and the room decor was gorgeous. Cant recommend this place enough! Very, very clean when checking in as well.

Dugan is an expert tour guide and passionate about history! He provided a superb and detailed…read morehistory of African Americans in Portland, ME from the colonial era to the current day. We loved the amazing story of Susan Rice and her mother (Lois Rice) who each had a tremendous impact on education and public policy. Our family enjoyed learning about the many changes in downtown Portland from the 1700s to the 1950s and hearing the stories of remarkable leaders in the community over generations. We appreciated the enthusiasm and concern of Dugan to make sure the entire group was OK during the walk on a hot summer day (the shaded "rest breaks" were a plus). Also, he was open to questions and made everyone feel welcome. Overall, I would strongly recommend any of the walking tours! You are bound to discover something new.

What can I say, I had the pleasure of experiencing Dugan's walking tour today. You will be amazed…read moreby the deep understanding of the hidden history of this city. Dugan is very knowledgeable and has done extensive research of his topics. I was extremely pleased with his presentation and how he was able to weave in aspects of the rich but unfortunately not widely known historical facts by those outside of this city. As other reviewers have said the Susan Rice tie-in was something I did not expect. I would highly recommend this tour to anyone who wants to learn about this gem of a city. Dugan, thanks for your dedication and keep up the great Work. We all the better for it.