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The Doctor Roofing

5.0 (1 review)

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3 months ago

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Empire Roofing

Empire Roofing

4.7
(36 reviews)

This review is for people who, like me, didn't understand the importance of proper drainage as it…read morerelates to roofing. I met Gilbert and his great crew when they were replacing the neighbor's roof. I asked him if he could inspect our roof for any issues, and he readily agreed. He sent me pictures of some very minor issues and said he would fix them. I asked him how much it would cost and he said, "just send something in for the guys." So I did. Fast forward a few months when I noticed some sagging in our kitchen ceiling as well as serious dry rot on our small light well roof. I called Gilbert and he came out to do an estimate. With respect to the flat roof at the back of our house, he gave me a choice of fixing vs. replacing. A fix would have saved us thousands of dollars. Given that the flat roof was 22 years old, I went with replacing. As for scheduling, Gilbert was extremely accommodating. He actually postponed a job so that he could fit our project in between out of town travel to tend to elderly family members. I very much appreciated that. As home improvement projects usually go, we had a surprise when it came to our small light well roof. When Gilbert's crew removed the existing roof, they discovered that there was another layer of roofing that needed to be removed. Gilbert handled the surprise at what I thought was a reasonable cost. When our light well roof was done in 2003 as part of a major remodel, it was done to code at the time, which required three separate drains. A center drain, as well as a drain on each side, which was what the left and right downspouts were connected to. I now know from the plumber who did the original work that the drainage was done this way so that ALL the rainwater from the south side of our house drained to three different places, rather than one. If it went to one drain, and that drain were to clog or fail, that could lead to a very expensive disaster. When Gilbert inspected the light well roof for the estimate, he was rather perplexed as to why the left and right downspouts each had their own drain. From a roofing perspective, that didn't seem efficient. So Gilbert decided to make the left and right downspouts go to the center drain. He also attached a reducer to the center drain, meaning the top of the drain started at three inches, but attached to a two inch pipe in the crawlspace. Gilbert told me now that the left and right downspout drains were "cancelled", I could get a plumber to remove them from the crawlspace. When I called our plumber and explained what Gilbert had done and what told me to do with respect to the "cancelled" drains, he came over right away. He explained that the light well roof drainage was done to code at the time, as well as the reason rainwater from the south side of the house should not go into a single two inch drainage pipe. He got to work removing the cast iron drainage pipes from the crawlspace and a bedroom closet, removing the reducer, and switching back to three inch drain pipes. He said the fix wasn't ideal, but that it would work. Gilbert may know roofing, but he is not a licensed plumber. Unfortunately, his desire for roofing efficiency cost us almost $1300 in plumbing fixes, and a to-be-determined amount to replace drywall from the "cancelled" left downspout drain that routed through a bedroom closet. Our new roofing hasn't been put to the test of heavy rainfall. We are keeping our fingers crossed that everything will hold up.

I do not recommend Gilbert and his company. I had high hopes based on the high Yelp reviews by…read moreothers but no. I contacted his office to make an appointment y based on his request to do so in his response to my Yelp inquiry. Making those Yelp inquiries is time consuming. You get a lot of calls to filter through and lots of discussions and responses back and forth. Anyway I talked to 3 companies and set up appointments. Each call takes time because they ask you a bunch of questions, etc. I spoke with the company and set up an appointment for Monday 3/4/24 at 2pm for an estimate. They said it would be between 1pm and 2pm arrival. I told them I had to leave shortly after 2pm and they said no problem. Gilbert's original response said that date too. I waited until 2:15pm and then called to ask if Gilbert was on his way. He said he was running late and was just leaving Stockton. Not impressed. He said do I want to reschedule? I said yes, anytime Thursday or Friday. He said uhhhhhh how about next week? That's when I said forget it. If you're running late you really should have let me know in the first place. I would not trust future obligations would be met on a timely basis based on this experience. I'll go with one of the other companies.

Equinox Roofing

Equinox Roofing

4.8
(241 reviews)

We had another roofing company tell us that we needed a complete roof replacement, which would have…read morebeen a very expensive job. Before making a decision, we asked Equinox Roofing for a second opinion, and we're so glad we did. Ilia came out on time, thoroughly inspected our roof, and provided the inspection completely free of charge. Instead of trying to sell us a new roof, he honestly told us that our roof still has plenty of life left. He pointed out a few minor issues that needed attention and even explained how we could easily fix them ourselves. It's rare to find someone who is this honest, knowledgeable, and communicative. At no point did we feel pressured into unnecessary work. We really appreciated his professionalism and integrity. We are very thankful for Ilia's honest advice, and when the time eventually comes for a new roof or any roofing work, Equinox Roofing will be the first company we call. Highly recommend!

Had a new roof installed and ultimately it is good but when we did not pass inspection due to the…read moreroof not being sealed correctly as well as a missing ash catcher Dave came back with an attitude saying that the inspector was wrong instead of humbled to make it right I told him before starting that there was no need to replace the spark arrestor that was blown off and when that part didn't pass inspection because it is required by code, which he should have known he came back later and replaced it but twisted it sideways at the last minute not knowing that I was watching which I took as disrespectful Ultimately the roof is fine but I didn't need the attitude

Bailey's Roofing

Bailey's Roofing

4.3
(72 reviews)

Contacted them for an estimate for some roof repairs (we had an inspection a couple months ago and…read morewanted a second estimate for the repairs) as well as gutter cleaning. I emailed the inspection report to them when we scheduled their estimate visit. They sent someone out who looked at the roof and said they couldn't go up there to inspect because the roof material (metal) wouldn't support his weight (despite the roof material being clearly stated in the report I sent them ahead of time and the previous inspector walking around up there no problem). The person they sent said neither he nor anyone else at the company received the inspection report I sent so I re-emailed it while he was here and he did a cursory inspection by walking around the house (i.e., not actually getting on the roof). He said they'd send an estimate within 5 business days. That was 13 calendar days ago, or about 8 or 9 business days ago, and I haven't heard anything since then.

I'm very pleased with Bailey's roofing. Remy and Ryan were professional, and informative and kept…read moretheir word. The roofing crew was respectful and congenial. I noticed that other roofing companies were not as thorough in cleaning up after the job, not Bailey's crew! They left no discernable evidence of their presence, other than a good-looking roof, painting, and solar panels. No surprises, just timely, quality work at a fair price. Our roof looks great, the exterior detail work is visually appealing and our solar panels are working as advertised. I highly recommend this business.

The Doctor Roofing - roofing - Updated July 2026

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